BAM Clothing Reviews 

377
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the clothing is wonderfully soft, comfortable, and fits nicely for everyday activities or workouts. Many individuals also appreciate the friendly customer support team when dealing with order questions or quick exchanges. However, some customers also noted that the fabric quality has declined over recent years, leading to garments losing their shape or developing unwanted holes quickly. A few other people also felt that the sizing can be quite inconsistent or restrictive for certain body types. Additionally, a small group experienced frustrating delays or unsatisfactory resolutions regarding missing orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction regarding the soft... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding recent... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of opinions.... See more

Customer service

People report ambiguous experiences with customer_service. While many reviewers praise the friendly, speedy,... See more

Price

Users express widespread dissatisfaction and frustration regarding the pricing of the products, noting that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BAM regular air fitted boxers for men have really taken a nose dive in quality in the 6-7 years I have been purchasing. They are now flimsy, almost see through and not supportive. I was always able to... See more

Company replied

Rated 3 out of 5 stars

I've bought socks from BAM a couple of times. They're super-comfortable, soft & stretchy without losing shape, but they're definitely not built to last - 6 months of average wear before holes start ap... See more

Company replied

Rated 3 out of 5 stars

Various tee shirts ordered for my son in the BAM sale, all took over a week and half to be received and during this time he left the country. All had to be returned where BAM communication was very p... See more

Company replied

Rated 3 out of 5 stars

Disappointed at customer service. We returned some boxer shorts and wanted a bigger size. Customer service say they have not been returned. Initially they offered to send replacement, asked me for a r... See more

Company replied


Company details

  1. Activewear shop

Written by the company

Activewear that moves us forward. Designed for performance, led by innovation. For your every move – a versatile collection that takes you from studio to street, from lunging to lounging, activewear for everywhere. By a business that’s transparent (and leggings that aren’t). Made from super-soft natural, organic and circular fabrics. Made for yoga, weight training, hiking, running or chilling, whatever way you move. Where comfort leads to confidence. For those who believe their best is now. For a better, stronger tomorrow. Be part of a generous, supportive community who know exactly what they want. However you move, we’re here for it when you do. Proudly B Corp Certified. 🌎


Contact info

3.1

Average

TrustScore 3 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(377)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BAM had clever marketing at the start…

BAM had clever marketing at the start of their business, they sent us free socks which we loved then I purchased leggings for the gym and I’ve never looked back. The enduro leggings are my favourite , they are great for the gym because they are opaque, ladies will know the bend over stretch when testing leggings. I have lots of different colours and love them all. I have also purchased the ruched T-shirts love them too. Great company, great service

18 July 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hello,

Thank you so much for a lovely review, great to hear that the socks introduced you to the world of BAM.

We do love the Enduro leggings as well, we hope you continue to love BAM.

All the best
The BAM Team

Rated 4 out of 5 stars

Good quality poor sizing and colour accuracy

I am happy with the quality of the yoga pants I have ordered, but out of six pairs I only kept two as the sizing varies wildly and colours are not true to items photographed.. Often being more dull and darker than the ones on the website. Dark red is more like dark brown with hint of red.. Ocean blue that looks vibrant on the model is just dul dark blue delivered.

1 July 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi
Thank you for your 4 star review.
Great to hear that you like our quality of yoga pants. Sorry that you have found the sizing variable, we do recommend to size down in the Grace pants. Colours can also vary from screen to real life and catalogues, we are always looking at ways to improve the quality.
We offer a free returns if you aren't happy with the product colour or fit.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Exactly what I've been looking for

I am forever grateful I came across BAM! I have been looking for high quality activewear for a long time, but I really hate the feel of the shiny polyester fabric most brands use for yoga leggings. BAM's viscose bamboo leggings are exactly what I've been looking for. Soft, natural feeling fabric, in the perfect shade of brown, squat proof, and true to size, and eco friendly!! I will be putting all my friends onto this brand.

18 June 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Ellen
Wonderful! Thank you for the super 5 star ⭐⭐⭐⭐⭐ feedback, always good to hear that you absolutely love your Enduro Leggings in chocolate brown😊.
If you are referring BAM to your friends and family, please use our website's Refer a Friend link to earn £35.00 off and 20% off for your friends first order.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

My error fixed by BAM team awesome

I’ve ordered a few things from BAM on a couple of occasions, never had an issue apart from this last time - entirely my fault, new phone, so couldn’t login to my account rather than try and sort it I just placed my order as a guest. Following day had email reminder from BAM to use my credit within the next two weeks (didn’t know I had any credits) boo and I’d just placed an order….long story short got in touch with BAM to say oops and they replied to advise they’d refunded the value of my credit. I received my items loved them obviously as always but the fact that I didn’t realise I had credit and they just sorted it, I didn’t ask and actually thought oh well as I didn’t know it existed then I hadn’t really lost out.
Cracking customer service, and super items

30 April 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hello,

Thank you do much for the lovely review.

We are more than happy to help where we can and it is our pleasure.

Great to hear that you loved your BAM goodies, always check your account for credits, you never know what may be in there waiting to be used :)

All the Best
The BAM Team

Rated 3 out of 5 stars

I have bought BAM socks for years and…

I have bought BAM socks for years and they were amazing. I just ordered what I thought were 3 more pairs of the same and when they arrived today, I was disappointed to find that the quality has vastly decreased. These socks are no longer something special. I wish I hadn’t ripped the packet open in my excitement because I would return them. I now have to try and find socks that are as luxurious as my old BAM ones are.

25 April 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Country Mum
Sorry to read that you haven't been disappointed with your latest purchase of the Barbican socks. This really should not be the case, we have emailed you this morning. Hopefully we can resolve the matter for you.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Double layer tank & Original vest tops

After a long break from ordering from Bam I received 3 beautiful vest tops today and just like the first delivery I received from them I was blown away with the quality and softness of these vests. They are more expensive I cannot deny that but the quality is truly superb. If you want to treat yourself do consider them they are totally worth it!

10 April 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hello,

Thank you so much for a lovely review, we are so glad that you love your new BAM goodies.

You know where we are if you want to treat yourself again soon :)

All the best
The BAM Team

Rated 4 out of 5 stars

Great quality yoga pants but sadly returned as did not suit

I have some of BAM's tops for yoga and love them as they are very flattering and comfy. I decided to try Horizon Reflect Harem Yoga Pants but sadly they did not suit me at all. I do struggle to find yoga pants that fit me as my shape has changed since the menopause. I tend to find harem style pants do the job but unfortunately they emphasized my tummy and did not suit me. That said, the material was good quality, they were very comfortable and BAM quickly refunded me. I also like that they are a very ethical company. So I am still on the lookout for flattering yoga pants, but I shall definately return for more of the yoga tops.

8 April 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hello,

Thank you so much for the review and feedback and how much you love our Yoga tops, it is great to hear.

Sorry that the Yoga pants did not suit you but glad you liked the feel of them and that you had a good experience getting your return processed.

All the best
The BAM Team

Rated 5 out of 5 stars

Have a couple of items from Bam and…

Have a couple of items from Bam and have always found everything to be of a great quality. Customer service have always been pleasant and efficient to deal with too.

22 March 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Tobi
Thank you for your ⭐⭐⭐⭐⭐ Trustpilot.
Lovely to hear that you have found the quality always great quality.
Our Customer Service team are always happy to help and deal with any questions you may have.
All the best
THE BAM TEAM 🙏🏽

Rated 5 out of 5 stars

Fabulous flattering Clothing

I have ordered a few items from Bam. I have just taken delivery of my new lovely fleece Gilet. I am always impressed with the quality, delivery and the packaging. I would also like to add that I did have to return one purchase. It was extremely simple and I received a refund quickly too. I love all my purchases to-date. Clothing is really well made and very flattering. If anyone else wants to purchase the fleece Gilet, I would suggest ordering a size smaller. I am a size 10 and ordered the extra small, It fits and looks fabulous.
Many thanks Eve Harris

20 March 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Eve,

Thank you so much for a fantastic review, we are delighted that you love your new Gilet.

It is great to hear that you are always impressed and found returns simple as well, it is always great to hear feedback on this,

Thank you for taking the time to leave a great review, and we hope you enjoy more BAM goodies in the future.

All the best
The BAM Team.

Rated 3 out of 5 stars

Unbelivable fluff comes off this onto sock and carpet

I bought Kabeyun Heavyweight Sweat Joggers in Dark Khaki and the amount of fluff that comes off it is unbelievable even after washing several times (as instructed).

2nd April UPDATE: Hi Bam, I provided the requested info; but I'm still not offered a resolution.

22nd Feb 2026 Update The problem seems to have gone away now.

27 October 2024
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Marc
Thanks for taking the time to leave us feedback. I’m sorry to learn that you are unhappy with the product. We have now emailed you directly and hopefully, we can help resolve this issue with your joggers.
All the best
THE BAM TEAM
Update
Hi Marc
Thank you for reaching out to us again.
Sorry that you have not seen the email we sent you, dated 17/03/2025 and are awaiting a reply from yourself. We have resent the email, if you still don't get the email then please could you confirm we have the right email address.
All the best

Rated 4 out of 5 stars

Lost a star because I shrank my…

Lost a star because I shrank my husband's beautiful jumper, despite using the same program as used for bamboo socks. It was only when it came out of the machine a shrivelled mess that I looked more carefully. I found the label and saw ' on the inside seam of a side seam' a small label with washing instructions - it might have been better positioned with the company label on the inside of the neck

4 March 2024
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Astrid
Thank you so much for bringing this to our attention.
We are sorry to hear that you have shrunk your husbands jumper.
It would be greatly appreciated if you could send us an email to the following address contact@bambooclothing.co.uk.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Love Love Love

Love Love Love
Bought to styles to wear on the plane from cold to hot, and back. What an amazing fabric. It keeps you cool in the heat and warm in the cold. I wore the tulip trousers for an early 5am safari that of course heated up in the day. Wonderful and worked for all temperatures. I’ve not stopped recommending to friends. Perfect

22 February 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Michele
Thank you for your great ⭐⭐⭐⭐⭐review.
Bamboo and cotton are a great combination to keep you cool and warm.
Sounds like an amazing Safari holiday, we appreciate you recommending BAM to your friends.
All the best
THE BAM TEAM

Rated 2 out of 5 stars

Bought the Horizon Bamboo Tulip Leg…

Bought the Horizon Bamboo Tulip Leg Yoga Pants in early November. Have worn them a few times a week since then, and while they are comfy, they're already coming apart at the seams on both hips. Was watching a video by a seamstress recently and she basically said - don't buy garments with this kind of stitching because it's a very weak stitch not meant to hold garments together - and boy was she right!

Also bought two pairs of socks in December which were too small and seem to have shrunk in spite of me following the washing instructions.

Disappointing as I really wanted eco-friendly comfy exercise gear, but I guess I'll have to go back to praying I find nice options at charity shops. In the meantime I hope my bad hand-sewing skills can hold them together. Or maybe I can make them into snap pants 😂

5 November 2024
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi
Thanks for taking the time to leave us feedback, I’m sorry to learn that you are unhappy with the Tulip Leg Yoga Pants. Please see our returns process included within your delivery or contact our Customer Service Team and we would like to be able to resolve the issue.
Please reach out to our Customer Service Team on +44 (0) 1752 581 458 or send us an email contact@bambooclothing.co.uk
All the best
THE BAM TEAM

Rated 2 out of 5 stars

I like Bam clothing and I tell friends…

I like Bam clothing and I tell friends about it. Unfortunately, the £35 voucher you get by referring a friend is what it seems to be— to good to be true. It doesn’t work with clothes on offer but EVERYTHING IS CONSTANTLY ON SOME KIND OF OFFER so it’s impossible to make use of. Feels scammish and you don’t expect that from a company that is supposed to be trying to do things the right way. Put me off completely.

25 February 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Jolanta
Thank you for your feedback, disappointed to hear that you aren't happy with the Mention Me promotion.
The £35.00 off when you spend £50.00 on full-priced items, Refer a Friend/Mention Me promotion code is valid for three months. Hopefully, this will give you plenty of time, to use the code.
We only have two main sales a year, with occasional mid-season promotions. The promotion has run for many years and has successfully introduced many new customers to BAM.
If you need any help with placing an order then please do give us a call at Customer Services +44 (0) 1752 581 458.
All the best
THE BAM TEAM

Rated 3 out of 5 stars

Don’t cater for small/petite people

Don’t cater for small/petite people . Size 8 is the smallest which is way to big on the bottom half it you are 5”3 or smaller and have a petite frame.

23 February 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Heather
We have in the past, had a few messages / emails from our customers asking for smaller sizes too; as well as requests for larger, shorter, longer and everything from maternity-wear to military gear! We get rather a lot of suggestions, which is brilliant and we're very lucky to have such great interaction with our customers; having said this, we're still quite a small business so as much as we'd love to dive in with both feet and expand in every direction, we(begrudgingly) have to be sensible and take on one endeavour at a time!
Regarding our sizing, so far it does come down to the fact that we're still quite a small company, so our sizing availability is based on customer demand! We are monitoring any feedback coming through to us on this as we rely very heavily on this feedback, when developing our ranges, so we'll make sure your comments are passed on!
As the company grows (and we are growing with every season) expanding our size ranges is at the top of the priorities list.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Good quality and style of clothing

Good quality and style of clothing. Very happy with my new yoga outfit😊
Eco-friendly packaging also very important.
Thank you, David & Co!

12 February 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Natalia
Thanks so much for leaving us your ⭐⭐⭐⭐⭐ feedback , we really appreciate it. We were pleased to hear you've been happy with your new yoga outfit and our Eco- friendly packaging 😀
All the best
THE BAM TEAM

Rated 5 out of 5 stars

I love Bamboo products

I love Bamboo products. I mostly buy socks and tops. So comfortable. Delivery not the quickest but that isn't a problem for me. Recently I had to return items as I had purchased the wrong size. Customer service was wonderful.

1 February 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Bernadette
Thanks so much for taking the time to leave us your 5 ⭐⭐⭐⭐⭐feedback, we really appreciate it.
We’re really sorry to hear your delivery was delayed; usually our service is extremely speedy!
We were pleased to hear you've been happy with our Customer Services and found us wonderful. 🙂🧦
All the best
THE BAM TEAM

Rated 4 out of 5 stars

"I’ve had a mostly positive experience…

"I’ve had a mostly positive experience with BAM Clothing. The quality of their clothes is excellent, and they wash well, keeping their shape and colour. Customer service was friendly and helpful, and the eco-conscious designs are a nice touch. Delivery could be faster, and the communication about orders felt a bit disjointed at times, but overall, it’s worth the wait for such great products. A solid, reliable brand with room for slight improvement!"

23 January 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Thank you for your feedback.
Lovely to hear that you find the clothes excellent, washing well and keeping there colour and shape. We pride ourselves on our Customer Service team, great that you found us friendly and helpful. We always try to dispatch within 2-4 days but during busy periods this can take a little longer. A order confirmation email and dispatch email with full tracking are sent with each order.

Rated 5 out of 5 stars

Fabulous products. Slow despatch

I love the products always a delight to wear. Socks don’t seem to wear well though which is a shame but leggings are fabulous.
My only disappointment is the length of time for despatch it seems they take an age to send and when I have questioned it they always have an excuse.. Christmas. Sale. Stock take etc which is a shame. Staff always pleasant and willing to help. So if you don’t mind waiting the products are worth the wait

5 February 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

Hi Bea
Thank you for your ⭐⭐⭐⭐⭐ review.
Lovely to hear that you fine our leggings fabulous ! Sorry you have found our dispatch times slow, our standard times are 2-4 days then 2 days with Royal Mail or Evri. Being a small company we can take longer during super busy periods. We do hope that you continue to shop with BAM.
All the best
THE BAM TEAM

Rated 5 out of 5 stars

Love this shop

The quality of the clothing is high and the customer service is very helpful.

8 January 2025
Unprompted review
BAM Clothing logo

Reply from BAM Clothing

HI Jess
Thank you for your 5 ⭐⭐⭐⭐⭐
Amazing feedback regarding our clothing and it's good to know you found our Customer Service Team helpful.
All the best
THE BAM TEAM

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look