Bamboo Reviews 33,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the application process to be quick, simple, and straightforward. Many highlight the efficiency of the service, noting rapid response times and swift payment processing. People also appreciate the clear communication and the helpfulness of the staff, making the overall experience stress-free and easy to manage. However, some customers also noted that it can take up to five days for the money to be deposited into their account, and a few mentioned unexpected activity on their credit file.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease and simplicity of the... See more

Service

Users describe positive interactions with service, highlighting its reliability, straightforwardness, and... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently praise the ease and speed of the... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more

Company replied

Rated 5 out of 5 stars

Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more

Company replied

Rated 5 out of 5 stars

I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more

Company replied


Company details

  1. #13 of 166 best companies in Non-bank financial service

About Bamboo

Written by the company

Bamboo: Personal Unsecured Loans

Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.​
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

33K reviews

5-star
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Rated 5 out of 5 stars

Easy application and different ways of…

Easy application and different ways of contact

8 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the application easy to use and appreciated the various contact methods available to you. Thank you!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Very easy to apply

Very easy to apply. Very quick service. Would highly recommend.

3 April 2026
Bamboo logo

Reply from Bamboo

We appreciate you sharing your feedback. We're so glad the application process was easy and quick for you, and we appreciate the recommendation.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Professional

Professional

3 April 2026
Bamboo logo

Reply from Bamboo

Thank you for your feedback; we appreciate it very much.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Quick and exactly as I wanted

Quick and exactly as I wanted

2 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that it was quick and exactly what you wanted. Thank you for your positive feedback; we appreciate it.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Went through clear score and it took at…

Went through clear score and it took at most 5 minutes straight forward would recommend

2 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your experience using our service was straightforward and quick! We appreciate you recommending us and thank you for your feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Excellent service and super easy process

I had a really smooth and positive experience with Bamboo Loans. The application process was quick, clear, and very user friendly, and I received a decision much faster than expected. Everything was explained transparently, with no hidden surprises. The whole journey felt simple and stress-free, and the communication was professional and helpful throughout. I would definitely recommend Bamboo Loans to anyone looking for a reliable and straightforward personal loan experience.

19 March 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the application process quick and user-friendly. It's great to know that you received a fast decision and appreciated the transparent communication. Thank you for recommending our services!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The service were professional, attentive, and made me feel valued. Everything was handled smoothly despite busy schedule, and I truly appreciate the effort. Highly recommended.

2 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you felt valued and received excellent service. We appreciate you highlighting our team's professionalism and attentiveness. Thank you for the recommendation!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Great service qwick response

Great service qwick response

1 April 2026
Bamboo logo

Reply from Bamboo

We're happy you received great service and a quick response. We appreciate your positive feedback; thank you for letting us know.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Great and precise dealings

Great and precise dealings, money was paid quickly and smoothly, thanks👍🏻

31 March 2026
Bamboo logo

Reply from Bamboo

We appreciate your positive feedback and are happy to hear that you experienced great and precise dealings with quick and smooth payment.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Easy quick efficient process

Easy quick efficient process. Low interest rates.

31 March 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the process easy, quick, and efficient and were satisfied with the low interest rates. Thank you for your feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

It was very easy straight forward

It was very easy straight forward. Everything went well and quick as decision was made in minutes.

31 March 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your experience was straightforward and efficient! We appreciate you taking the time to share your positive feedback with us.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Returning customer

I have been a customer with bamboo previous. The outdtand ing service you have given me in the past and at presrnt time i cannot fault anyone. . I would highly recommend you to anyone. Keep up the good work. Very professional treated with respect and not judged

31 March 2026
Bamboo logo

Reply from Bamboo

We appreciate your continued patronage and are so glad to hear about the positive experiences you've had. It's wonderful knowing our team's professionalism and respect made a difference. Thank you for recommending us!

Kind regards,
Bamboo.

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