While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jeweller

Information provided by various external sources

BAMOER Offer High Quality Cost-effective 925 Sterling Silver ,Charms Beads Bracelets,Cubic Zirconia Jewelry Free shipping Worldwide.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dishonest company

If your shipping experience goes well it is no problem, but if your package is lost in transit, you will have very poor customer service. The store owner tricked me into canceling disputes on Aliexpress, and waited till the customer protection is over so I can't receive a refund, then NEVER RE-SHIPPED the lost items as promised!! They are very dishonest and inconsiderate about their customers. Only care about profit. SUPER DISHONEST AND UNPLEASANT TO WORK WITH. I will never shop with them again.

4 April 2022
Unprompted review
Rated 1 out of 5 stars

Does Bamoer actually even exist??? Dishonest, illegal, illegitimate Chinese Company!!!

B.a.m.o.e.r(Bamoer) or the cheap dupe for Pandora.
Bamoer China is a subdivision and operating out of their parent company Silver Charms Trading Ltd. Shenzhen Guangdong.

To start with all that glitters isn't gold. Holds very true to this newly recognised Chinese Company called "Bamoer" Chinese dupe for widely known, accepted and beloved "Pandorra". Well known in AliExpress(Chinese dupes, please don't fall pray) since 9 years.
Gosh, there is so much. I don't know where to start from.
To start with don't be fooled by everything on display on their websites. China is all about being fancy on the outside. Their webpage might be alluring and exciting and may want you to think of shopping at Harrods or Fifth Avenue, may be in reality they could be operating out of a Chinese dungeon.
Staff, well...eh. We have all heard growing up about how people make and break a relationship. Well I have interacted with 4 staff members plus the owner himself(Dacky Zhao)who gives a damn). The staff I interacted with are namely Joey Lin (Sales Manager officially called Ye Lin), Alma(wholesale manager), Jonathan(marketing manager),Lily(new associate mainly handling shoppee sales). What a horrible journey it's been with these bunch of people. I approached them last week of January 2022. Today as I write it's 18th March 2022, and not a single person is able to respond in a professional manner.

Joey Lin(ye Lin) was my first point of contact along with the new associate lily, she questioned my integrity by calling me a liar? Liar, well yes for questioning the different quotations she emailed me over a two month period!
After I reported her behaviour to the owner and took it upon myself to file a defamation lawsuit against Ye Lin, he forwarded me to Jonathan.
Jonathan, who only talks big, whose full of faff, instead of answering my queries he's telling me sorry I'm so busy organising celebrity and influencer's...yes we believe you🙄 and I really don't deal with sales, I'm more into marketing!
Again after approaching the owner a third time, he handed me over to the most incompetent staff member (Alma) who happens to be their international wholesale manager. Boy this lady takes the cake. Not once has she acknowledged to the actual query in the email. She talks off the roof. She talks about not giving me rates too low which could affect the business sales? I think she should be more worried about building client relationship. At her level she can't send files either pdf or xsls? Ignores all the queries in the email? Addresses you as hello friend? Is that how an international manager should address their prospective clients?

I asked this entire bunch out from circus, about Bamoer? Their manufacturing practices? Their parent company? Their policies and procedures? Believe me I haven't received any answers till date. In these covid stricken times, there are many such Chinese companies which have been hit hard trying to make a come back by appointing absolutely raw, unfriendly, untrained staff.

Not a single staff member poses to answer questions about the raw material used whether it's actual sterling silver or plated sterling silver. Please be aware of all Chinese self declared sterling silver Jewellery. Everything mentioning sterling silver isn't sterling silver it's got a higher percentage of brass, copper it's plated with high quality rhodium which gives it a white super shiny finish don't be filled when they say it's three or four times electroplated and can withstand chemicals, perfumes and sweat. Only a fool would believe a Chinese company. I approached them I learnt about all their loopholes within their own team Inconsistencies in replies, which suggest this company is dishonest and illegitimate 😐

Anyways at first I approached Bamoer starry eyed. The designs felt oh so cute, oh so luxurious, I really wanted to buy a lot from them so I enquired about better rates and trading opportunity for future. Lo and behold I've been given three sets of rates. Every approach has yielded in a different rate. What does this say about the company? Yes you guessed it right. The company has no morals, ethics, policies in place in one simple word the most "dishonest b.a.m.o.e.r." company
(Traders/individual buyers/ sellers wishing to see all information provided by them please contact me via this review.

Please steer clear from b.a.m.o.e.r. (Backward, abrasive, maggoty, ostentatious, egregious, rakish).

18 March 2022
Unprompted review
Rated 3 out of 5 stars

Sent a defective item

It would be a great experience if they didn’t send me a defective item. I tried to email the customer service and they did not response. Anyways, the quality of the rest are fine.

20 August 2020
Unprompted review
Rated 1 out of 5 stars

Where is my order

I am getting messages from you in Chinese. I do not speak Chinese! And I have no idea when I will get my order. How can I rate you guys if I haven`t gotten my order yet?

17 June 2020
Unprompted review
Rated 2 out of 5 stars

I just received this email all in…

I just received this email all in Chinese with this survey link. I don't know how to rate this company as I cannot read the email and I do not know if it's in regards to my order that I'm waiting on.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

I have not received my order

I have not received my order. Someone sent a tracking number. But it goes to a Chinese site which l cant read. How do l rate you when my credit card was charged for 2 oders of which l have still NOT RECEIVED. I NEED A RESPONSE

16 May 2020
Unprompted review
Rated 1 out of 5 stars

I have not received my order

12 May 2020
Unprompted review
bamoer logo

Reply from bamoer

hi,dear Cora Taylor, i am very sorry that the bad delivery, i am very sorry that because of the COVID-19, our shipping is very slow, i am sorry for that.

Show reviews in all languages. (20 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look