Bancus Reviews 

Good day, i ordered a physical card on 09-09-2025 and it only arrived somewhere in April 2026, however when it arrived it differs from the one loaded on the portal and could not activate, when i contacted them they only replied after 2 months claiming that im eligible for a refund which im still struggling to claim till this day because their refund methods are useless, they keep saying "not qualified, wallet didnt pass activity validation, increase wallet activity or choose a different wallet, and after trying 4 wallets it still failed, this website is a fraud, do not try them.

Una empresa tan falsa como el CEO Alejo Giralt y Charlie y todo el combo corporativo.

Bancus said my physical card, one that cost $50, would arrive in 4-8 weeks. That time ended in MARCH. It's now August. I have only received excuses from Bancus and NOT my physical card. Their AI assistant does not respond helpfully. Emailing Logistics resulted in lies, as more than once I was told it would arrive in 8-10 business days. That time has passed more than once.

Bad Cheater ...Rob money from stupid victims

I lost my money. A deposit and $80 for the debit card. The site was down for a month or two. It’s all gone.

I ordered a bancus card in November 2025 and recommended it to afew friends. NONE of us have received it til now. I have been in touch with Bancus Logistics number several times and only get a standard reply ... its stuck in customs, when they get news of its release they will forward the cards on. Disappointed, not least embarrassed for my friends too.

bancus are full of it! since october 2025 i am still to this day waiting for my bancus card that i ordered, when you talk to support they make up excuse or they do not reply..i never recieved card at all, and when i try to tell them i have moved address, because you cannot update your address in app, they still dont reply to my emails...they have taken my money and not sent me any card....they are bunch of crooks...beware!

I ordered my Visa card with free Mastercard 5 months ago at a cost of 85 dollars. To date, despite numerous communications, I got nothing except generic responses. My digital card worked once and now my money sits in Bancus and I can't use it.

I haven't been able to use it since I received it. I'm guessing some upgrades from Visa to Mastercard. It's saying maintenance integration. I'm hoping for some kind of update, and please, much, much, much better customer service. I'm giving them the benefit of the doubt at this point, but come on, everything about it is exciting from December 2025, not 2026. Please do better, or people will find other alternatives, and that means business lost.

Steer away if you want to keep your money

No support

A chatbot that's disguised as support

Maintenance that lasts forever

Horrible experience

Hi I have received my card successfully but now I can’t get in contact to get a PIN number put on my card. They have replied but now it is weeks later and no response I am starting to think this is a scam I don’t know any bank you can not get in touch with can anyone who has it working tell me how you did it?

My experience with the Bancus Black Card has been extremely disappointing. About two months ago, I paid $85 through the Velocity community to obtain the card, but it never successfully activated. After numerous calls, emails, and repeated attempts to reach customer support, I received no meaningful resolution or assistance.

At this point, I consider the time and money spent a complete loss. The lack of responsiveness and support raises serious concerns about reliability and customer service. While I have seen reports of some success outside the United States, my personal experience has been frustrating and unproductive. Based on my experience, I cannot recommend this card. Bancus email io non deliverable - WOW

The app is stunning... In every way.
So clear, easy to use, each step is clear.

The ease of transferring, the ease of tapping.... Totally stunning...

Reliable. They do what they say and say what they do. Good communication on progress of the project. Easy to use website and app.

This card is absolutely life changing. It's beyond my expectations. I loaded the card for the first time and on the same day I paid for for an event and it was super smooth. Any and everyone needs this card in their hands. I'm a bancus community member for life and eventually I'll have my family on it too. Thank you bancus and the leadership team for making it possible for the average person. I won't say the names as they know who they are. You have done a massive service for us all. Plus there is soooo much more to come. Thank you.

Before BANCUS, I would need to go through the process of transferring crypto via a centralized exchange and swapping back to U.S. Currency in order to utilize it on my debit card with the centralized exchange or the banking institution. After BANCUS, I simply transfer crypto, load up card and WALLA!! It's ready to use in our daily lives by purchasing groceries, etc... "Un Dangkalu Na Si Yu'os Ma'ase" (Thank You)! 🙏🙏BANC of US...🌺💋😁🤙

I have fantastic experianses with the Bancus card. Almost on a daily bace i buy every thing i need with it,turning my crypto into fiat every time i swipe. Highly recomended to everyone in the crypto space

Very good system, it allows total freedom with your money, I would highly recommend that everyone should get involved. High street banks are soon going to be a thing of the past, this is the future!!!!

Amazing you can use it anywhere, take funds out of cashpoint and super fast transactions

I cannot activated my card . Contact. 29 time no one help. I call many times. Very up set. Buy cart 85 us . Cannot use . No one helps. Waste money. Recommend can not call . Email . Chat .