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BandsOffAds Reviews 461

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TrustScore 4 out of 5

4.1

Video production service
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See what reviewers are saying

Rated 5 out of 5 stars

One of my trusted source go to for getting my products ads made from scratch. The offer was intriguing and the team were phenomenal in delivering and ensuring you get unlimited revision for a one off... See more

Rated 5 out of 5 stars

What stood out most was their attention to detail and quick turnaround time. The ads they created were visually stunning, engaging, and highly optimized for conversions. I've already seen a noticeab... See more

Rated 4 out of 5 stars

I’ve been using BandsOffAds for a few weeks, and I’m really impressed with the quality of their ads. The visuals are professional, engaging, and helped me get more attention on my campaigns. The team... See more

Rated 1 out of 5 stars

videos were absolutely slow overdue by like 3 days. had multiple spelling errors and was just overall low quality. they use ai and don't even check the subtitles and use free editing software to edit.... See more

Company details

  1. Video production service

Written by the company

We create viral E-Commerce Video.

Contact info

4.1

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love my videos!

Love my videos! Best service, high quality videos, production process from end-to-end was easy, smooth, hassle free. Would def recommend and use again! I had the best experience!

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Quick and simple

Quick and simple. Great video ads and script and if something isn't to your liking, they will happily change that.

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Awesome

I've tried many platforms to get my creatives done and BOA blew everyone else out the water. From the visuals, copy, and music, the creatives are amazing. Thank you.

25 March 2024
Unprompted review
Rated 4 out of 5 stars

The site is very user-friendly

The site is very user-friendly and the order was placed quickly. The quality of the endresult positively surprised me. Also the textfile is very helpfull from a marketing viewpoint, with many usefull suggestions for the product. The delivery has been very fast within a few days and that's a great advantage. I will certainly order again!

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Sceptical at first but proven wrong! 10/10

I was sceptical about what sort of quality videos I would get and if the 24 hour creation time would be met or impact the quality.

I now have my first two orders back in my hands only 16 hours later and both the scripts and videos are amazing. I also got 3 revisions of each so I'm not limited to just one option.

They also go beyond just the videos and give you a swipe file that contains information like Target Customers, Offer Ideas, Product Upsell Ideas and even a customer persona. It shows they really care about how they make the videos and these are not just thrown together.

20 March 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SUBSCRIBE

They gave me a subpar ad video and I am good with that, but what I am not good with is the fact that you cannot cancel your subscription once you start, DO NOT SUBSCRIBE TO THIS COMPANY

1 March 2024
Unprompted review
BandsOffAds logo

Reply from BandsOffAds

Hey Jacob,

Please provide your email so that we can look into your monthly subscription.

Thanks!

Rated 1 out of 5 stars

I’ve been scammed! Nobody is responding

Feels like a scam! No communication, complete radio silence! Where is my order and why is everyone ignoring me?! I have sent THREE messages via their website chat, I have also sent 5 messages on the order chat. I purchased the order on the 7th. I sent the product to you on the 11th. I have not heard ANYTHING back from you since then. NOTHING at all. No response, no email and no messages? What is happening? I feel like I’ve been scammed? I spent $300!!

14 March 2024
Unprompted review
BandsOffAds logo

Reply from BandsOffAds

I sincerely apologize for the inconvenience and concern this situation has caused you. It's clear that your experience has not met the standards we strive for in customer service and communication, and for that, I am truly sorry.

First and foremost, I want to assure you that your case is being taken very seriously. We definitely do not want any of our customers to feel like they have been scammed, as trust is the foundation of our relationship with you.

To address your concerns directly:

Order and Communication Tracking: I'm going to personally look into the status of your order and the breakdown in our communication channels that led to your messages going unanswered. It's important to us that this is resolved promptly.
Immediate Actions: Could you please provide me with your order number or the email address used to place the order? This will help me to quickly locate your order in our system and give you a specific update.

Dedicated Support: I am assigning a dedicated customer service representative to your case. They will ensure you receive regular updates and personally oversee the resolution of your issue.
Resolution Plan: We are committed to resolving this matter to your satisfaction, whether that involves expediting your order, offering a refund, or discussing alternative solutions that might suit your needs.

Please know that we value your business and are here to support you. We understand the frustration that comes from the lack of communication and we are committed to making things right. You can expect a follow-up from your dedicated representative within 24 hours with more details and next steps.

Thank you for bringing this to our attention, and again, I apologize for the inconvenience. We're on it, and we'll be in touch very soon.

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