Bandwerk Reviews 

1,014
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have purchased multiple bands and an airtag case from Bandwerk. Their products AND packaging are amazing. Great quality and given the shipping is from Germany to the US, I'd say it was quicker than... See more

Rated 5 out of 5 stars

This review is for the iphone 15 pro max titanium case. The quality and craftsmanship of this case has no equal. Grade 5 titanium sides feels like real phone and leather back exceptionally sof... See more

Rated 1 out of 5 stars

I recently ordered a strap which I’m trying to return as the colour is different to the online picture. I’ve emailed them 3 times over a 4 day period - to their ‘info’ address, Helena (who’s named... See more

Company replied

Rated 5 out of 5 stars

I’m more than satisfied with quality of product. I would like though that I have not need to create post address in Germany to grt this product. Shipping to all EU states would br appreciated.

Company details

  1. Fashion accessories shop
  2. Cell phone charging station
  3. Leather goods supplier

Written by the company

Bandwerk – Exklusive Premium-Accessoires für alle deine Apple Geräte! Bandwerk steht für hochwertige, handgefertigte Accessoires aus edelsten Materialien – speziell für Apple Watch, iPhone, AirPods und AirTags. Unsere Designs vereinen traditionelle Handwerkskunst mit modernem Stil und höchster Qualität. Wir verwenden hochwertige Materialien wie echtes italienisches Leder, vegane Alternativen und historische Materialien wie Oldtimer-Leder. Jedes Produkt wird mit Liebe zum Detail gefertigt und perfekt an Apple-Geräte angepasst – von Apple Watch Armbändern über iPhone-Hüllen bis hin zu AirPods-Cases und AirTag-Anhängern. Bandwerk steht für nachhaltige Produktion, innovative Designs und erstklassige Qualität. Entdecke das perfekte Accessoire für dein Apple-Setup. ➡️ Mehr auf bandwerk.de


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,014)

263 reviews in the last 12 months

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Rated 4 out of 5 stars

Fantastic quality!

The quality of Bandwerk watch bands is top notch! I especially love the sport band. I have ordered four and they are all fantastic. My only complaint is the shipping to the USA. It's VERY slow and frequently glitchy. Otherwise very happy!

3 September 2024
Unprompted review
Rated 1 out of 5 stars

Substandard cases and poor customer services

I purchased one of these beautiful looking cases back in January earlier this year for my iphone 15 pro max,
I had problems from the beginning with this case. The screws you have to use install the aluminium band that wraps around the case are incredibly small which makes it extremely difficult to put the case together.

My case had a fault to begin with. I could see through the side of it where the action buttons are located on my phone. I lived with the issue time until it started getting worse over time, to the point where pressing the actions buttons became more and more difficult.

I reached out to the customer services at Bandwerk about this issue and requested a new aluminium band to rectify the issue under the warranty. At this point I want to mention Bandwerk do not advertise any kind of warranty on their website which is poor for a premium brand. The customer services response I received was also poor not becoming of a premium brand. I was informed that the fault with the case was my own fault. I mentioned the warranty and Yusuf at Bandwerk couldn’t find my order due to the company not shipping to the UK anymore.. How can you not find my order? I supplied an order number?? It was nonsense response. There was some back and forth exchanges and Yusuf said he would contact me once he located the order. The last communication was on the 23rd August and it’s now 7th September and I haven’t received a response.

I’m not expecting much from Bandwerk and I would advise people reading this review to be wary of purchasing a case from this company. The brand provides poor customer services, has no warranty information on their website and do not help with their substandard products!

7 September 2024
Unprompted review
Bandwerk logo

Reply from Bandwerk

Hello,

Thank you very much for your review.

We’re truly sorry that your experience with us back then wasn’t entirely positive and that we are currently unable to ship to the UK. Once we resume shipping there, we would love to make it up to you and welcome you back with a small gift as a goodwill gesture.

Since your first experience, we’ve been working continuously to improve and ensure a better experience for our customers.

Best regards
Your Bandwerk Team

Rated 5 out of 5 stars

The best leather band !

The best leather band that I have ever purchased.

The look is amazing and the feel of the band is even better.

Great purchase and I’ll be back again.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

BandWerk: the best of the best

I have a lot of watch bands for my Apple Watch, many of them from BandWerk and they are by far my favorite. The high quality materials, hand finishing and attention to detail make their watch bands next level. Customer service is great. It is my pleasure to recommend Bandwerk watch bands. Worth it in every aspect

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Less known on this side of the ocean…

Less known on this side of the ocean but this company has definitely surprised me with the quality and craftsmanship of their bands! After all I one should not be amazed, since its German, not your cheap Chinese knockoff or outsourced US company that is trying to cut corners! These folks mean what they say and do what they mean !

16 July 2024
Unprompted review
Rated 5 out of 5 stars

3 Bandwerk Bands

I purchased 3 bands from Bandwerk, and each band seems to completely transform my Apple Watch Ultra 2 into a completely different but very sharp looking watch. Very happy with my purchases.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with this watch band.

I ordered a watch band from
This company. I didn’t have high hopes as many that I have bought on line end up being a disappointment when they arrive.
The band in comfortable, well made , looks great ( I ordered the maroon and it is such a deep full shade) dries quickly- and when I had a concern customer service quickly responded and helped me out. I will order again and tell my friends.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Sad to say Bandwerk cannot supply…

Sad to say Bandwerk cannot supply orders to the UK. Having bought several watch straps from this company in the past, to see and hear this from their customer services is truily shocking. When there are no issues to purchase from China, USA, but an EU company cannot supply? Wow!

24 June 2024
Unprompted review
Bandwerk logo

Reply from Bandwerk

Hi John,

Thank you so much for your feedback.

We’re very sorry for the past inconvenience. Due to our current shipping setup, we are indeed only able to send orders to the USA, Germany, Switzerland, and Austria. However, we truly hope to expand our shipping options soon and be able to serve more customers across Europe again in the near future.

We really appreciate your support and hope to have the opportunity to ship to the UK again soon.

Best regards,
your Bandwerk team!

Rated 5 out of 5 stars

I recently purchased the iPhone 15 pro…

I recently purchased the iPhone 15 pro plus case from Brandwerk and I am extremely pleased with my purchase. The case fits my phone perfectly and provides excellent protection without adding too much bulk. The design is sleek and stylish, and the materials feel high quality. I love the added grip on the sides, making it easier to hold onto my phone. Overall, I highly recommend this case to anyone looking for a reliable and stylish option for their iPhone 15 pro plus. Brandwerk has definitely impressed me with this product.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

I am an 80 year old man

I am an 80 year old man. I gave up my collector watch’s for the new Apple titanium because if I were in trouble the watch seemed to be an easy way to receive help. When I got my watch I wanted a high quality band . I searched everywhere. I didn’t want flashy , I wanted quality at an affordable price. I found my solution at Bandwerks. I can assure anyone looking for a quality watch band , look no further; Bandwerks.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product and even better customer…

Great product and even better customer service. Enjoyable experience from start to finish along with a quality product that looks classy and cool. Can’t say enough about the company and its employees. 100 percent recommend the leather band for the Ultra watch.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Apple Watch Vintage Ultra Band

I ordered the Apple Watch Ultra Vintage Band for my new watch and was blow away by the quality and customer experience. The quality of the leather and the band itself is far better than any similar bands I've purchased on Amazon. I had a minor issue with some of the hardware on the Bandwerks band, but they were all over it! Within 24 hours of an email being sent, they had tracking information shared with replacement parts to address my concern. These are worth the price and the wait for the quality and customer service!

27 February 2024
Unprompted review
Rated 5 out of 5 stars

While researching which iPhone 15 to…


While researching which iPhone 15 to buy, I found a YouTube video comparing iPhone 15's who's creator talked about how he really liked his Bandwerk's phone case. I liked what I saw on the Bandwerks web site with the concave or recessed sides of the case that would seem to give you a better grip on the phone. And I also liked that it came with aluminum buttons. So I ordered the Chocolate Brown leather backed sport phone case and it did not disappoint! Super quick ship from Germany to the US and the case has such a high-quality look and feel. Best phone case I have ever had!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

The whole experience is great

The whole experience is great, from the story of the used leather being reused to build watchbands, the design of the bands, even the smell of the leather is perfect. The main thing is the product experience, the use of the band, this band elevates my apple ultra from 'a big outdoor watch' to a very sophisticated urbane 'luxury' watch, this is impressive that a watch band can do this. Then there is the actual experience of wearing the watch, it is no longer a 'sport' watch with a stretchy band strapped tight to ones wrist, you can now feel the weight of the watch, the watch now looks and feels like a luxury watch. This watch now makes me smile and it's the Band Werks watch band that made it happen. And the strap is getting better every day...

27 May 2024
Unprompted review

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