Bandzoogle Reviews 2,797

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making website creation straightforward even for beginners. Many highlight the excellent customer service, noting the quick and helpful responses from real people. The product itself, including its templates and tools, is frequently commended for being powerful, professional, and well-suited for musicians and artists. While the overall sentiment is highly positive, some people mentioned that the tools can be difficult to use and require some guesswork, especially if they have a specific vision beyond the provided presets. A few reviewers also felt that the free trial period was too short or offered limited insight into the full program.

What people talk about most

Website

Consumers find the website experience to be positive, highlighting its speed, ease of use, and professional... See more

User experience

Users describe positive interactions with user experience, highlighting the platform's ease of use and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the outstanding, knowledgeable,... See more

Product

Customers consistently note positive experiences with product, highlighting its great features and effective... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the help team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Three main things: 1) Price point for the visuals, features, and build platform is great - they make it all easy and who wants to sweat unnecessary web site details. 2) Unbelievable, stellar support... See more

Company replied

Rated 5 out of 5 stars

Excellent support. Though other videos said there was a 30 days trial, bandzoogle only gives a 14 day trial. Cost is very competitive with other sites. Because bandzoogle has a free domain name and a... See more

Company replied

Rated 5 out of 5 stars

For an up and coming musician songwriter, Bandzoogle provide everything I need and you will need to get started. I have used their customer service and I had no problems and within 24 hours, my issue... See more

Company replied

Rated 5 out of 5 stars

I wrote detailed comments on the survey, but basically I really, really enjoyed your web builder, your features, and while it isn't the cheapest option out there, I think it is fair for how profession... See more

Company replied


Company details

  1. Music shop
  2. Hobby shop

About Bandzoogle

Written by the company

Build a stunning music website in minutes

Bandzoogle makes it easy to create a beautiful, mobile-friendly website with features made for musicians.

Sell music, merch, tickets and subscriptions - or even crowdfund your next music project - all commission-free.

Promote your music with built-in mailing list tools, tour calendar, SEO for musicians, music smart links and more.


GET STARTED


All-In-One Website Platform

Build, manage, and promote your music website with Bandzoogle.
Learn more


Stunning Website Templates

Create a professional website easily with visual design tools.
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Electronic Press Kits (EPK)

Easily create a professional EPK to share with media and industry.
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Sell Music Commission-Free

Launch your own digital music store to sell single tracks and albums.
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Sell Merch Commission-Free

Take online orders for band apparel, vinyl and other physical merch.
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Free Domain Name

Choose a free custom .com web address for your band.
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Musician-Friendly Support

Reach us 7 days a week for help with your website by live chat or email.
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30 Day Free Trial

Join over 60,000 musicians who trust Bandzoogle for their home on the web.
Learn more

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

First Time Website Builder

This is my first time attempting to build a website. I found Bandzoogle to be intuitive and easy to use. My website is functioning with several pages in the first 12 hours of working on it. I look forward to working with Bandzoogle to maximize the page.

30 October 2025
Bandzoogle logo

Reply from Bandzoogle

We're happy to hear that you found our platform intuitive for building your first website and of course that it's all up and running well. We look forward to helping you maximize your site and experience!

Rated 5 out of 5 stars

I haven't had any problems with…

I haven't had any problems with creating the site.

29 October 2025
Bandzoogle logo

Reply from Bandzoogle

We're happy to hear that you haven't had any problems creating your site. Thank you for your positive feedback!

Rated 3 out of 5 stars

My Honest Review of Bandzoogle (as a longtime user)

I’ve been using Bandzoogle since 2012, and while it has definitely helped me earn income through my music website, I have some mixed feelings about the platform.

Pros:
• Easy to set up: Bandzoogle makes it simple to build a clean website using templates. For small or basic sites, it’s quick and intuitive.

• Email list management included: It’s great that email list tools are built in and free to use.

• Monetization: The platform has allowed me to make real income from my site, which I appreciate.

• Customer service: Support used to be excellent—fast, friendly, and knowledgeable. It’s still decent, but I’ve noticed a decline since Bandzoogle was acquired by DistroKid. Now they will let your site crash and burn for hours (because of something they did) before responding. It makes me wonder if the support team was downsized.

Cons:
• Frequent technical issues: My website occasionally breaks without warning. This is happening again today, which is why I’m writing this review. My site has been down for hours, and customers can’t access it. No updates from support so far. Similar issues have happened before—once, all my products suddenly looked bizarre and unreadable. The worst part is that I only found out because customers emailed me; Bandzoogle had no idea there was a problem, so I don’t even know how long it had been broken.

• Limited flexibility: You’re stuck with the features and layouts Bandzoogle offers. Customization options are very limited.

• No site search: Customers can’t search for products or content, which makes navigation frustrating.

• Ecommerce limitations: The store setup is clunky. You can’t drag and drop files when creating products, so adding new items—especially a lot of them—is tedious.

• Poor product display options: There’s no way to let customers choose between versions of a product using a dropdown menu or similar feature. Instead, you have to create separate listings, which clutters your store quickly.

• Awful product display defaults: After you’ve spent time creating a new product and writing a detailed description, you hit “Save,” go back to your page to admire your work—and find that it looks terrible. The product description is hidden because every store feature defaults to Bandzoogle’s useless grid setting.

• Not ideal for larger sites: The system becomes slow and cumbersome once your site grows beyond a few pages or products.

• Locked in: It’s impossible to export your site if you ever want to move to another web host. You’d have to rebuild everything from scratch.

I used to recommend Bandzoogle all the time for musicians. It’s still fine for small, simple sites, but I can’t recommend it as confidently anymore—especially for users who rely on their site for income.

26 October 2025
Unprompted review
Bandzoogle logo

Reply from Bandzoogle

Hi Matthew,

Thank you for taking the time to share such a detailed review and for being a Bandzoogle member since 2012. We’re truly grateful that you’ve trusted us with your music website for so many years.

I want to first acknowledge the frustration you’ve felt with technical issues and response times. I’m sorry that you’ve experienced downtime and that communication from our support hasn’t always met your expectations. We are continuously working on improving our platform so flagging any issues when they arise and having detailed feedback like this is always so useful for us.

On the points you raised about store features, product display, and customisation: your feedback is incredibly valuable. Your feedback has been shared with our product and developer team.

We’re glad to hear that Bandzoogle has helped you generate income and found the mailing list to be a useful too. If you do need further support with your site do let us know via support@bandzoogle.com so that dig into the specific issues you mentioned. Feel free to reach out to our support team and reference this review if you do have anything further to discuss as I would like to make sure you do get the best support.

Thanks again for your honest review and for being part of the Bandzoogle community. We hope we can earn back your confidence.

Rated 5 out of 5 stars

I read through DistroKid on how…

I read through DistroKid on how BandZoogle allows you to keep your earnings & I want to get into creatin a website & learn to make things work out

29 October 2025
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Reply from Bandzoogle

We appreciate your feedback and wish you success with it all!

Rated 5 out of 5 stars

Love it

Love it ! Keep making good changes and listening to your consumers

28 October 2025
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Reply from Bandzoogle

Nice one - thank you

Rated 5 out of 5 stars

Silverback Nation Drip Records llc

YouTube Music
@BryanWest 42.7M posts. Discover videos related to Silverback Nation Drip Records Llc on TikTok. See more videos about Bryanwest1420 Silverback Nation Drip Llc Bwests ..

9 September 2025
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Reply from Bandzoogle

We appreciate you taking the time to share this with us and leaving a great rating review!

Rated 5 out of 5 stars

Bandzoogle is easy to use

Bandzoogle is easy to use, and a great way to learn how to build your own website. Being an independent artist it is a must have to show the world you are serious about your music.

28 October 2025
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Reply from Bandzoogle

So glad to hear that - we are always here to support so feel free to reach out with any queries along the way.

Rated 5 out of 5 stars

Message in the Scars

simple and easily laid out making it no effort to navigate your way around.

25 October 2025
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Reply from Bandzoogle

So great to hear! Happy site building.

Rated 4 out of 5 stars

Trying to learn how to use the site to…

Trying to learn how to use the site to create our website and finding it a little confusing.

20 October 2025
Bandzoogle logo

Reply from Bandzoogle

Thanks for taking the time to leave a review.

If you do need any help getting started our support team are always on hand ready to help. We provide support through live chat and email.

support@bandzoogle.com

Live chat is open; Mon-Fri: 9am-8pm EST and Sat-Sun: 10am-5pm EST so feel free to pop in then and talk to someone directly.

Rated 5 out of 5 stars

The price is right and it's the best…

The price is right and it's the best comprehensive way to have a band website and manage merch, album sales, email lists, etc. The printful integration makes it really powerful for independent artists who don't want to go through a merch company and have worse margins.

20 October 2025
Bandzoogle logo

Reply from Bandzoogle

We're happy to hear that our platform is a great solution for your band's website. It's great to know the Printful integration is being recognised too. Thanks for your feedback!

Rated 3 out of 5 stars

Cannot access my completed artist epk…

Cannot access my completed artist epk page once i clicked the booking epk option. The menu now no longer appears and only forces me to make the new booking epk page.

However, liked how easy it was to create a artist epk webpage and good templates.

1 October 2025
Bandzoogle logo

Reply from Bandzoogle

We appreciate you sharing your experience. We're glad the EPK creation was easy and you liked the templates.

We do apologize that you're having trouble accessing your completed page. We would be able to help support you and find a solution via our support team. If you drop us an email at support@bandzoogle.com we will get right back to you.

Rated 4 out of 5 stars

Not just human service, but musician-to-musician service

After previous experiences with hosting companies whose customer service chats were generated by bots, I felt oddly reassured to see a Bandzoogle chat window that said "Sorry for the delay. We're still looking for somebody who is available to help you." This felt very human to me, and the chat that followed did, too. And it helped me solve my issue, which the bots from the previous company I used never did.

16 October 2025
Bandzoogle logo

Reply from Bandzoogle

We appreciate you sharing your experience! We're happy to hear that our human approach to customer service resonated with you and effectively addressed your issue. You can get in touch whenever you need to - we are always happy to help.

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