Banginbeef Reviews 30

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the delicious and high-quality products, including biltong, jerky, and brisket crisps. Customers appreciate the wide variety of flavors available, noting the authentic taste and freshness of the meat, and many find the products to be an excellent high-protein snack. The staff are frequently highlighted for being friendly, helpful, and knowledgeable, providing great service and advice on flavors and spice levels. However, some people were dissatisfied with the product quality, specifically mentioning receiving items with large lumps of fat rather than meat, which they found inedible. These customers also felt that the sales staff did not adequately explain the fat content or the small viewing windows on the packaging, leading to disappointment and a perception of being blamed for their dissatisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the fantastic taste and high quality... See more

Quality

Clients share positive opinions on quality, consistently praising the delicious taste and high quality of... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fabulous small family business, brillant produce and a great choice of flavours!! The biltong is amazing, a favourite of mine is the Maple Pork Crackling, once you open a pack you cannot put it down... See more

Company replied

Rated 5 out of 5 stars

I order regularly from Banging Beef, their Biltong is delicious and and such a good snack. Im working my way through their flavours. My most recent order got lost by royal mail but the customer ser... See more

Company replied

Rated 5 out of 5 stars

I have gotten numerous beef jerky and biltong from this company and it has never disappointed. From the minute you open a bag or eat a bite of the jerky or biltong you can taste the authentic flavou... See more

Company replied

Rated 5 out of 5 stars

Quality product and great service. I get a selection of flavours about once a month through the post. Always dispatched and arrive quickly, friendly helpful customer service. Product delicious... See more

Company replied


Company details

  1. Meat Products
  2. Meat Processor

Written by the company

Artisan dried meat producers specialising in beef biltong and jerky with a range of other dried beef products and flavoured pork scratchings


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

100% recommend the brisket crisps and…

100% recommend the brisket crisps and biltong and pork scratchings.

In fact I don’t think there’s anything I don’t recommend.

Great variety of flavours and you can even choose your fat content.

29 May 2026
Unprompted review
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Reply from Banginbeef

Thanks Martin, appreciate your feedback

Rated 5 out of 5 stars

Great product

Great product, great taste best I’ve ever tried and even better that it’s made locally! We need to support small businesses. Even better with the fatty bits too so will be ordering more soon.

2 June 2026
Unprompted review
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Reply from Banginbeef

Thanks Layton, appreciate your feedback

Rated 5 out of 5 stars

Great flavour

Great flavour. Lots of variety as well. staff are friendly.

30 May 2026
Unprompted review
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Reply from Banginbeef

Thanks Jack, appreciate your review 😊

Rated 5 out of 5 stars

Brought this product at market at the…

Brought this product at market at the weekend. The product so delicious and one of the best I have tried. Friendly lady on the stall was very helpful and told me all about the difference in the products. We will be back for more. Thank you

30 May 2026
Unprompted review
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Reply from Banginbeef

Thanks Katy, appreciate your review 😊

Rated 5 out of 5 stars

The best biltong and jerky in Sussex

The best biltong and jerky in Sussex. Spent hundreds of pounds with them and nothing but pure perfect taste with every bite. Can’t recommend them enough. Even my 4 year old daughter fights me for a bag.

2 June 2026
Unprompted review
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Reply from Banginbeef

Lol, thanks Alex. Appreciate your comments 😊

Rated 5 out of 5 stars

We always buy the Traditional Biltong

We always buy the Traditional Biltong. Delicious! Tony and Caroline are always really helpful and explain what we need as I dont have much of a clue. See you soon!

30 May 2026
Unprompted review
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Reply from Banginbeef

Thanks Carol, appreciate your review 😊

Rated 5 out of 5 stars

Top biltong and great service

Top biltong and great service! I’m looking forward to ordering my next batch!

22 May 2026
Unprompted review
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Reply from Banginbeef

Thanks Izzy, appreciate your review 😊

Rated 5 out of 5 stars

Quality product and great service

Quality product and great service.

I get a selection of flavours about once a month through the post. Always dispatched and arrive quickly, friendly helpful customer service.

Product delicious and really good for high protein training food.

1 June 2026
Unprompted review
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Reply from Banginbeef

Thanks Paul, appreciate your review 😊

Rated 5 out of 5 stars

Picked up 2 big bags of brisket crisps…

Picked up 2 big bags of brisket crisps from findon valley artisan market today.
Opened one and tried it.
Absolute slice of heaven. Utterly amazing flavour, texture and very well priced.
Can’t recommend highly enough.
Many thanks!!!

31 May 2026
Unprompted review
Banginbeef logo

Reply from Banginbeef

Thanks for your recent purchase, appreciate your kind words and recommendation

Rated 1 out of 5 stars

Poor quality product with huge lumps of…

Poor quality product with huge lumps of fat sold a meat!

I bought a couple of packs of their Biltong at a festival at the weekend. Having never eaten it before I asked a few questions before purchasing. At no time did the sale person make any mention of the fact that this product would have huge lumps of fat sold as meat. Nor did they indicate that the packaging had a small window that I could look through and choose based on what I could see.

When I got home and opened the packs I found them to be more fat than meat, meaning that to my family they were inedible. When I contacted the company I received a rather rude response, telling me that I should have told them that we couldn’t eat fat, and/or looked through the tiny windows in the packets. If they had explained about the fat content and/or the tiny windows in the packaging then that would have been useful. Instead they rudely blame the customer for being unhappy with their substandard product!

I would heartily recommend that you avoid using his company at all costs!

26 May 2026
Unprompted review
Banginbeef logo

Reply from Banginbeef

We appreciate that you have made it clear on several platforms that you are unhappy with your purchase. After reviewing our emails where we tried to explain how things would have been different if you had mentioned any of the above at the time of purchase. You bought in person and was able to select your own bag which has a clear window on the front for you to be able to see what you were buying and we would also have been able to guide you if you had mentioned you do/don't like fat on your meat. We have also said we were sorry to hear you were unhappy and accept that we cannot please everyone. The very nature of red meat is that it will come with fat unless you have something highly processed which ours is not. I'm sorry you thought our correspondence was rude, i do believe looking back on the emails that the rudeness did not come from ourside. As a small business we work very hard to produce quality products which we believe and numerous other customers also believe to be the case. Thank you for spending the time to voice your concerns and we will keep these concerns in mind moving forward. Regards Bangin Beef Limited

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