Bank of Baroda Reviews 

216
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were let down by their experience overall. Many customers report issues with unexplained deductions and hidden charges, leading to financial stress and losses. The customer service is frequently described as useless, unhelpful, and rude, with staff providing inconsistent information and avoiding responsibility. Reviewers also find the website and internet banking processes to be archaic, slow, and not user-friendly, often leading to difficulties with logging in or making transactions. Some people were dissatisfied with the overall service, citing long delays for basic tasks like changing phone numbers or updating addresses, and a general lack of efficiency at branches. Conversely, a small portion of people felt satisfied with specific staff members, highlighting their politeness, helpfulness, and professionalism in certain international branches.

What people talk about most

Service

Reviewers highlight negative aspects of service, with many describing it as the worst banking service they... See more

Staff

Customers had negative experiences with staff, frequently reporting poor service, rudeness, and... See more

Customer service

Users describe negative interactions with customer service, highlighting poor systems, inconsistent service,... See more

Payment

People report negative experiences with payment, citing issues such as unexpected charges and difficulties... See more

Website

Consumers find the website to be a negative experience, with many reporting that the system is always having... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bank of Baroda deducts money as soon as I deposit funds, without any proper explanation. They keep cutting small amounts like ₹100 or ₹200 regularly, and this time they deducted ₹1600 straight away.... See more

Rated 1 out of 5 stars

BOB Card is disgrace to Credit Card industry. Reasons are 1.Phone lines not at gets connected. 2.Person need to wait for long time answering/typing to answers to machines and even then it get tr... See more

Rated 1 out of 5 stars

I am a Canadian NRI and have an NRE account with Bank of Baroda (BOB), Shalimar Garden, GZB, UP branch for over a decade. BOB is full of red tape. In my experience, it is almost impossible to do BOB... See more

Rated 1 out of 5 stars

One of the worst banks on multiple accounts: Knowledge across staff is extremely poor; you will get a different answer for your issue from every staff member you approach confusing you further an... See more


Company details

  1. Bank
  2. Private Sector Bank

Information provided by various external sources

Bank of Baroda is an Indian state-owned International banking and financial services company headquartered in Vadodara in Gujarat, India.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

216 reviews

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No history of asking for reviews

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1.4

All reviews

(216)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst service

Worst service ever seen in my life.
I went to the BANK OF BADORA,HIMACHAL PRADESH KANGRA branch. i told to the staff to print my passbook he said he has lots of work to do so u have to wait,i waited there over atleast 45 min ,in between the time i requested him to print the passbook he said i will done it later if you want the print wait untill my work done , so he finished his long (45 min) work first. Later the bank was about to close(5PM)He took atleast just 40 sec to print my passbook because it was just 1 page print , and later i said if you did this before i could save my time . He angrily said why you need the statement and asked soo many stupid questions .the tone of the employee is very angrily and unprofessional,i felt like prisoner and very embarrassing.i made a big mistake of open the account in this bank,
I REQUESTED TO THE PEOPLES PLEASE DONT OPEN YOUR ACCOUNT IN BANK OF BADORA

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely useless bankyou can…

Absolutely useless bank BOB you can get better service and response from fish market than this unprofessional bank . Shame on you CEO and all Directors learn something from western banks go out there and visit your Branches and experience fish market service.

I am trying to register mobile banking for the past year and keeps repeating same question and keep sending OTP.
What a complicated system development😡
You guys are shame to India 🇮🇳
Because BOB don’t care about their customer, because they think we are stupid like them.
You don’t deserve any stars.

You can write to me for more information.

24 November 2024
Unprompted review
Rated 1 out of 5 stars

worst experience bank of baroda in…

worst experience bank of baroda in kkaradi branch . i applied for home loan provide all the doc . got approval also but the branch didn't disburse the amount for that reason i got penalty from builder when i try to do loan from other bank they bank manger and contact person sachin ahir ask for money to provide builder noc .it was very worst experience. and bank manger was rude on me finally i provide money to them for NOC .

13 November 2024
Unprompted review
Rated 1 out of 5 stars

This poor ass bank wants your money

This poor ass bank wants your money, they can get your account to “-” like it's their own, their international payments system is fked up its done manually, means if your company or someone sent you money from a foreign country this sheetass bank will take ages just to verify the transaction like 5 buisness days? Weren't we livin' in the era of blazingly fast transactions, maybe it's because it's Indian, useless bank anyways don't open your account here

18 October 2024
Unprompted review
Rated 1 out of 5 stars

Vahiyat

Vahiyar , gatiya , bey bad service if you want open ac in bob bilkul mat sochna bat krne ki tammez nai he kisi me jo yaha jov krtw he gatia service

15 October 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS BANK

STAY AWAY FROM THIS BANK.
I was forgienor based in Bangalore and was in need of a local bank account for refunds given by cheque.
Having been assured by the manager Sanjay that it would take 2-3 weeks for the account to open I left a cheque with them for 1,20,000 rupees. After two months and numerous phone calls and messages the account is still not open and my calls are not taken whilst they still have my cheque in their hands.
This has to be worst service that I have ever received from a bank. I would have been wise to check the bank suffers from really bad ratings made by thousands of other customers who too have had very bad experience with Bank of Baroda.
To the managers Sanjay and Thusith of Bank of Baroda Bangalore, you guys have no humanity in treating customers like this. Can you please get in touch touch and at least forward my cheque back.

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Discrimination at Guyana Bank of Baroda

Namaskar : the local branch is lacking in professionalism....courtesy and customer care.
Since I began using their services they began changing the level and standard of services. Firstly , guards were planted at the door and being used in most antisocial ways. Secondly, indian staff have been replaced by afro Guyanese ones at savings....withdrawals and other frequented points. They feel that being Indians they are superior. I attended Indian Education Trust College, lived amongst Indian monks and nuns . Back here in my country ,the pride from this Indian diaspora is incredible. I am thinking to close my account again ; for the shabby behaviour being given out to me.
The superiority shows in their actions and mannerisms. Poor people living in a fools' Paradise...?

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Sincere Appreciation for Your Outstanding Support in Loan Process Mr. Avinash prabhakar , Ambattur Branch

Dear Mr. Avinash Prabhakar ( Bank of Baroda ,Ambattur, Branch)
I am writing to express my sincere gratitude for the exceptional support you provided in facilitating the loan against my property, despite the challenges posed by its location in Ooty. Your dedication, professionalism, and commitment to helping me throughout the entire process were truly commendable.
Your guidance made a complex and potentially stressful procedure much smoother, and your timely communication ensured that all matters were addressed promptly. It is not often that one comes across such a dedicated professional who goes above and beyond to assist customers. Your efforts have made a significant positive impact, and I am deeply appreciative of your hard work.
I would like to extend my heartfelt thanks once again and convey my appreciation for your remarkable service. Bank of Baroda is fortunate to have a manager like you, and I wish you continued success in your career. It is because of your hard work and excellent service that I am more than willing to give you a 5-star rating. You have exemplified the highest standards of customer service, and I would happily recommend you and the Bank of Baroda Ambattur branch to others.
Thank you once again for your outstanding assistance. Wishing you continued success in your career!
Warm regards,
A.vengappa

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Fraud advertising on services offered

That don't actually offer what they advertise for eg doorstep banking. Useless customer care, they expect you to keep calling on bogus numbers on branches to resolve issues. Their supervisors give different responses to same issue. No consideration for senior citizens even.

16 August 2024
Unprompted review
Rated 1 out of 5 stars

I went to Porur Chennai 600116 BOB…

I went to Porur Chennai 600116 BOB Branch for opening a NRE account. I submit Passport/CDC/My Ship Contratc Letter/Valid USA Visa/Adhaar Card/PAN Card. But they asking me for TAX details Seafares/Seaman are getting Tax Free Salary same like Gulf Country. But the person asking me the TIN number for Ship.....I don't know what to tell.....Call center staff giving not working phone number......

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Very very worst bank in India

Very very worst bank in India . I got very bad experience Iam staying in USA. But my hometown is in Madurai I put deposit in their bank 16 laks 1 year back ..I asked when their deposit will be closed they said August 2024 I said what formularies do u need to close their said they said just send email that's enough. Ok I said thanks .After I reached USA I called them more than 50 times and I send email but they r not all responded. Even customer care is very bad ..I said I want to close deposit please don't renew them I send one of my cousins to check in bank now they r telling I have to come directly to bank to close deposit . I am trying to talk through phone even my time differs from India origin whole night Iam sitting Iam trying to call them but no one responded and even I send form I will sign and send in PDF they r not all sending email ...very very worst bank . If any one NRI please don't deposit anything to that bank

30 July 2024
Unprompted review

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