Whenever I needed help the company always helped me, in January it really helped me out they let me make quarterly payments,..couple days ago Joy helped me make bank account change that I could have... See more
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An employee named Shajna is responsive, competent and kind. Not a five as I first reached a robot- I needed the genuine human voice.
I've called into the customer service line several times. I appreciate that you don't have to jump through a lot of hoops to get to a live agent. All the agents I've worked with have been helpful an... See more
I have been a client of Banner Life for many years. I rarely need to call in for assistance as their information is always clear and concise. In the rare event I have called they have a great customer... See more
Company details
- Insurance company
- Financial advisor
- Financial Institution
- Insurance agency
- Life Insurance Agency
- Term Life Insurance Provider Company
Written by the company
The Banner Life family of companies helps families secure their financial futures with life insurance. Look to us for affordable life insurance that provides financial protection for the people you care about the most. Banner Life Insurance Company and William Penn Life Insurance Company of New York, make up the family of companies. Banner Life and William Penn is a nationally recognized market leader in the individual life insurance industry; we consistently rank in the top ten for new coverage issued in the US.
Contact info
3275 Bennett Creek Avenue, 21704, Frederick, United States
- 800-638-8428
- bannerlife.com
4.5
Excellent
2K reviews
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Hailey handled my question quickly and…
Hailey handled my question quickly and efficiently. Her phone voice was incredible.
25 February 2026
Couldn’t pay bill on line legal general does not take you to banner
Legal general does not take you to banner
22 February 2026
Prompt & Efficient Service
I only had to make one phone call and was notput on hold. All of my issues were resolved. Staff was friendly, curtious and patient.
25 February 2026
Great personal customer service*****!
25 February 2026
The representative was very personable
The representative was very personable. But I’m still waiting on the cash value statement.
17 February 2026
Very polite lady!
24 February 2026
My issues were addressed
My issues were addressed, at least heard, unlike many companies.
24 February 2026
Good service
24 February 2026
Excellent Customer Service
Customer service was very helpful and handled my concern efficiently.
24 February 2026
The employee was awesome had all the knowledge needed!
The employee was the was great on the phone. She knew what to do and walked me through everything would be taken care. She was pleasant and had a great personality. It only took a few minutes to get everything started. I felt like I was really appreciated and respected. I felt like I was really respected.
23 February 2026
Very helpful and knowledgeable
Very helpful and knowledgeable. The agent took her time to answer all my questions and was very patient with me. I highly recommend
17 February 2026
I had an issue with not being able to…
I had an issue with not being able to access my online account. I called customer service and Shelia helped me. Issue was resolved quickly. Great service!
23 February 2026
I’ve worked with them for years
I’ve worked with them for years. Easy and great customer service.
20 February 2026
The customer service and experience…
The customer service and experience makes the difference.
20 February 2026
RELIEVED
Patricia listened and helped with solutions and talked me down I've been a client over 30yrs and have had minimal problems with my policy.
18 February 2026
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