Banners.com Reviews 

19
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Prints and signs store
  2. also in
  3. Digital printing service
  4. Graphic designer

Information provided by various external sources

Full Color Vinyl Banners | Text Only Vinyl Banners | Mesh Banners | Fabric Banners | Flags | Table Covers | Decals | service@banners.com or 1-866-419-SIGN


Contact info

  • Central Avenue 14, 56343, Kensington, United States

  • banners.com

3.9

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(19)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered this banner to represent my…

I ordered this banner to represent my business, so quality and professional appearance were very important to me. Unfortunately, the final product did not come close to the quality I expected.
Based on the quality of the product and my experience trying to resolve the problem, I cannot recommend this company. I hope they improve the quality of their materials, printing, and customer service.

4 September 2026
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you for sharing your feedback. We’re sorry to hear that your overall experience with your order did not meet your expectations.
We reviewed the communication associated with your order and understand that there were concerns during the order and delivery process. While the concerns described in this review differ somewhat from what was previously discussed with our Customer Service team, we understand that the overall experience was frustrating and regret that we weren’t able to reach a resolution that left you satisfied.
We take both product quality and customer service seriously. If there are additional concerns with the banner itself that we have not yet had the opportunity to review, we encourage you to contact our Customer Service team so we can better understand the issue and determine how we may be able to help.

Rated 5 out of 5 stars

Very fast

Very fast. Excellent service from Nick, proofing, editing, and finalizing my order. Great ordering process, hope the product is as good! Made in USA. Thank you.

26 June 2026
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with Nick and our team throughout the proofing and ordering process.

Providing personalized service, reviewing artwork carefully, and helping customers feel confident in their order are all things we take great pride in, so it's wonderful to hear that your experience reflected that.

We're excited for you to receive your banner, and we're confident you'll be just as pleased with the finished product. Thank you for choosing Banners.com and for supporting products made right here in the USA. We truly appreciate your business and look forward to serving you again in the future!

Rated 4 out of 5 stars

Let's see what they look like...

I will wait to pass full judgment until they are received. Very expensive. But easy program.

22 June 2026
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you for your review! We're glad to hear you found the ordering process easy to use.

We understand that custom banners are an investment, and our goal is to deliver a finished product that reflects the quality, durability, and service you expect from Banners.com.

We appreciate you giving us the opportunity to earn your business and hope you're pleased with your order once it arrives!

Rated 5 out of 5 stars

Easy to engage.

Easy to engage.
Fast turn around of proposal and quote.
On line review of project with E approval step.
Fair pricing.
Friendly service on the phone, on the web and via email.
I am a repeat customer year after year.

30 March 2026
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your continued support and for taking the time to leave such a thoughtful review!

We're delighted to hear that you've had consistently positive experiences with our team, from the quoting and proof approval process to our customer service. Providing an easy ordering experience and responsive support is something we work hard to deliver.

The fact that you've chosen Banners.com year after year means a great deal to us. Thank you for your trust and loyalty, we truly appreciate your business and look forward to helping with your banner projects for many years to come!

Rated 4 out of 5 stars

Not really clear on design

Not really clear on design, but with a little work it all came out great

5 September 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you for your review! We're glad to hear that everything came together and that you were happy with the final result.

We appreciate your feedback regarding the design process as well. We're always looking for ways to make creating custom banners as simple and intuitive as possible, and comments like yours help us continue improving.

Thank you for choosing Banners.com. We truly appreciate your business and hope to work with you again on your next project!

Rated 5 out of 5 stars

Exceptional Service

We placed an order, received a phone call within hours about a question on our order. It shipped with in 3 days as advertised and arrived to our door step a day early.. Not to mention great product. Just placed a second order today !!!

15 July 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience from start to finish.

Providing prompt communication, fast turnaround times, and high-quality banners is what we strive for with every order, so it's great to know we delivered on all three. Even better, we're honored that you chose to place a second order with us—that's one of the biggest compliments we can receive.

Thank you for choosing Banners.com. We truly appreciate your business and look forward to helping with your next project!

Rated 5 out of 5 stars

I have been using Banners.com for… my business and my nonprofit organization

I have been using Banners.com for years. Prompt, friendly, reasonable, and reliable.
Great communication!
Thank you!

21 July 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your kind review and for being a loyal Banners.com customer over the years!

We're delighted to hear that you've consistently had a positive experience with our team. Providing prompt, friendly service, clear communication, and reliable products is what we strive for every day, so it's wonderful to know that has kept you coming back.

We truly appreciate your continued trust and support. Thank you for choosing Banners.com, and we look forward to helping with your banner projects for many years to come!

Rated 4 out of 5 stars

My photo came up sideways and I could…

My photo came up sideways and I could not add copy,
I want to add copy before it is printed.

25 May 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you for your review! We're sorry to hear you experienced some difficulty with your artwork during the ordering process.

We appreciate you bringing this to our attention. Our goal is to make creating custom banners as simple and intuitive as possible, and feedback like yours helps us continue improving both our online design tools and the overall ordering experience.

Thank you for choosing Banners.com. We appreciate your business and hope we have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Holly was great to work with

Holly was great to work with, and helped to get the design of the banner completed and the order sent in very quickly.

20 May 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your kind review!

We're delighted to hear that Holly was able to help bring your banner design together and make the ordering process quick and easy. We'll be sure to share your kind words with her—she'll truly appreciate them.

Thank you for choosing Banners.com. We appreciate your business and look forward to helping with your future banner projects!

Rated 4 out of 5 stars

Shipping prices change quickly…

While checking out I was given a pice around $16 and then when I got to the final check out it had gone up $4. Don’t quite understand how and didn’t like seeing it go up that much in just two pages.

10 May 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you for your review and for sharing your feedback.

We're sorry to hear the shipping cost changed during checkout and understand how that could be frustrating. We appreciate you bringing this to our attention, as we're always looking for ways to make our ordering process as clear and transparent as possible.

Thank you for choosing Banners.com. We value your business and hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Great Banners from a Real Customer.

I run a charitable organization and I have ordered Large 4' x 6' Banners from banners.com 3 times now over 3 years. All of my banners have held up, looked great, and have lasted. The price point is fair and the value you get on standard vinyl is excellent. Even outdoors in windy conditions. Everything from the stitching to the grommets is solid quality. The colors aligned perfectly with the proof I was sent. Delivery was fast and fairly priced. You get what you pay for with this company and they don't cut corners to offer you value, which is in short supply these days, so I wanted to give appreciation where it is due, especially to our organization where every dollar we spend really counts.

13 February 2025
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your thoughtful review and for trusting Banners.com over the past three years.

It means a great deal to hear that your banners have continued to perform well, even outdoors in windy conditions, and that you've been happy with the print quality, construction, and overall value. Our team takes great pride in producing durable, high-quality banners, so it's wonderful to know they've helped support your organization's efforts year after year.

We're especially honored to play a small part in the important work your charitable organization is doing. Thank you for your continued trust, your kind words, and for choosing Banners.com. We look forward to serving you again in the future!

Rated 5 out of 5 stars

A great company for custom banners!

A great company to order banners from! I have ordered multiple times from them and will continue to do so. Their quality is great, their website is great, their pricing is great. They also have one of the best customizable sizing lists. Customer service is actually people in Minnesota… not India. They are friendly and very helpful.

25 November 2024
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you so much for your wonderful review and for your continued support!

We're thrilled to hear you've had consistently great experiences with our banners, website, pricing, and custom sizing options. Knowing you've chosen Banners.com for multiple projects—and plan to continue doing so—is one of the greatest compliments we can receive.

We're especially grateful for your kind words about our customer service team. Our Minnesota-based team takes great pride in providing friendly, knowledgeable support, and we're delighted to hear that it made a difference in your experience.

Thank you again for choosing Banners.com. We truly appreciate your business and look forward to helping with your future banner projects!

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service

Too many issues uploading the artwork, using their own template and the file format they said to use.

They emailed the proof to the wrong email address
When I finally received the proof, I had a follow up question which they ignored

I placed this order on the June 10th, they lied and said I placed the order on June 18th.

Did not receive the products in time frame in which we needed it

They offered a credit of $125 on my next order opposed to offering some sort of compensation for the order they did not deliver on

I received an email form customer service apologizing for their errors. They said they take customer service very seriously, but talk is cheap.

All of these issues before I even receive the items I ordered.

I have ordered from them in the past and there were no issues.

10 June 2024
Unprompted review
Banners.com logo

Reply from Banners.com

Thank you for taking the time to share your feedback. We're sorry to hear that this order did not reflect the positive experience you'd had with us previously.

We understand how frustrating it is when communication, artwork approval, and production timing don't go as expected—especially when your order is tied to an important deadline. Our goal is to provide clear communication and dependable service throughout every order, so we're disappointed to hear that we fell short.

We appreciate your feedback and use comments like yours to continue improving our ordering process, communication, and overall customer experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look