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Rated 1 out of 5 stars

Ordered a jumper for next day delivery on 9th december for world Christmas jumper day on the 12th, jumper didn't arrive till the Monday after ,so fair enough they were busy....but at least let me retu... See more

Rated 5 out of 5 stars

Quality was amazing on fabric and prints all washed well …. will be re ordering 100% pluss exra bonus wore the tinsel t**s for work xmas eve and had 2 Karen's complain about my jumper (i work in a ba... See more

Rated 5 out of 5 stars

I ordered three Little Miss mugs via a social media link. I am sometimes sceptical of such links but the products I wanted and reviews on Trust Pilot reassured me it was a decent company and I'm so gl... See more

Rated 5 out of 5 stars

Ordered Father's day cards last minute and to my surprise they arrived within two days. Cards were great quality. I also really enjoyed the confirmation email I received, far nicer than the generic on... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

funny cards & gifts for all occasions. We produce top quality products for your family and friends, all with free UK delivery!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 1 out of 5 stars

Customer service skills needed

Ordered a jumper for next day delivery on 9th december for world Christmas jumper day on the 12th, jumper didn't arrive till the Monday after ,so fair enough they were busy....but at least let me return the jumper! 38.99 for a jumper and nextday delivery, completely ignored all my emails, unacceptable - clearly customer service isn't their strong point, clearly not that busy as always posting on Facebook!!! Shame on you

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a jumper and paid for next day…

Ordered a jumper and paid for next day delivery. Took 3-4 days to arrive at which point I had no use for it anymore because it was for a themed party. Contacted Banter King 3-4 times to organise a return & refund and received no response. When they finally responded it was a vague response with no answer or resolution. Asked again several times via email to sort out my refund, but I was ignore.

The biggest red flag should’ve been the name Banter King. Steer clear.

10 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
Have send my parcel back because it arrived to late paid extra for 1st class had 2nd class delivered still haven’t had refund back been contacting nearly everyday can’t be bothered to answer my messages…😡

19 December 2023
Unprompted review
Rated 1 out of 5 stars

Bad customer service

Paid for next tracked 24 hour delivery recieved my order days later when it was too late emailed the company 3 or 4 times in regards to a refund/ return and still yet to receive an email back. Terrible customer service

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Love 🩷

Quality was amazing on fabric and prints all washed well …. will be re ordering 100% pluss exra bonus wore the tinsel t**s for work xmas eve and had 2 Karen's complain about my jumper (i work in a bar not a day care centre) loved it new tradition created 😂 even the bosses found it funny

24 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service, and can’t deliver the correct item

Terrible customer service and can’t even send the correct colour item, ordered an item and paid the extra for next day delivery, item took over a week to get to me and wasn’t even the colour I ordered.

Tried to get in contact with the team to let them know the issue with the order and not heard anything back, so have had to do a charge back through my bank to get a refund now.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Paid for 24hr tracked delivery for an item over a week ago, still haven’t received it. Customer services have done nothing about it despite messages through the website. I’ve since been put in an email chain by Banter King with over 100 other customers email and billing addresses, surely a breach of GDPR. I messaged again to inform them but no reply.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish service.

Rubbish service.

Says 1-2 delivery and is now 5 days in
Rubbish avoid

12 December 2023
Unprompted review
Banterking logo

Reply from Banterking

Hi James, The 24 hour/1-2 day services relate to the postage time and not to the dispatch time - all of our items are printed to order with a lead time of 1-3 working days, we apologise for any confusion that this may have caused.

Rated 5 out of 5 stars

Fantastic company

From start to finish amazing service told me from start they were printing my cards
Delivery and dispatch info was relayed to me
Cards are spot on exactly how they look on site thank you

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company , made order for a product and paid £5.99 for delivery 1st class said 1-2days , done this as it was a birthday present , birthday is tomorrow and still not even an email to advise of a delivery time . Will not be using again

And still no delivery date and I’ve seen a lot more people who have had the same issues as their staff have been cc all and every customer into there emails …SCAM COMPANY

11 December 2023
Unprompted review
Banterking logo

Reply from Banterking

Hi Jonas, The 24 hour/1-2 day services relate to the postage time and not to the dispatch time - all of our items are printed to order with a lead time of 1-3 working days, we apologise for any confusion that this may have caused.

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