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Baracuta Reviews 

3,610
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The cloth is of great quality, the style is robust but elegant and the finish is actually good. An inner lining on the torso part (tartan cotton like the existing embellishments or thin wool) would ha... See more

Rated 5 out of 5 stars

Got the Navy Blue G9 Harrington jacket. Very happy with the fit and quality of it. Super fast delivery. Already thinking about getting another one in different color. Recommend to size up, I´m 185cm,7... See more

Rated 3 out of 5 stars

Sizing is awful, but the return policy was seamless. Arms were extremely baggy for a 42R. I have fairly large biceps and shoulders and this jacket was falling off my shoulders with baggy arms. Even mo... See more

Rated 5 out of 5 stars

Outstanding! Wonderful fit and function “Harrington” jacket. Shipped super fast from Italy to USA. Love all the extras. A neat cartoon booklet shipped with the jacket that was hilarious. It’s the litt... See more

Company details

  1. Clothing Shop
  2. Men's clothes shop

Written by the company

Baracuta is the iconic British brand and home of the original Harrington jacket made in England since 1937.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.7

All reviews

(3,610)

768 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service is great !

I had to return wonderful G9 coat because of the size (too small for my son). Baracuta Customer Service has been responsive and very helpful, making the return process (often heavy) very smooth. I will re order a new coat (in the right size) without any doubt.
Thank you very much for your support

22 May 2026
Rated 5 out of 5 stars

Barracuta delivers true timeless style

Barracuta delivers true timeless style. The iconic designs, forever associated with Steve McQueen, never go out of fashion. On top of that, the customer service is excellent—professional, responsive, and genuinely helpful. A five-star experience from start to finish.

19 May 2026
Rated 2 out of 5 stars

…Dumb.

Shipping was quick but they require you to be home, for working people this is not convenient. No other options.

19 May 2026
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Reply from Baracuta

Dear James,

Thank you for your feedback.
The signature required upon delivery is a security measure designed to protect customers as well, helping prevent lost parcels or deliveries to unauthorized persons.
We understand this may be inconvenient, so we recommend using a work address as the delivery address if possible. Alternatively, at the time of delivery you can choose to redirect the parcel to a nearby DHL Service Point for more convenient collection.
Thank you for your understanding, and we remain at your disposal.

Rated 5 out of 5 stars

What a nice Jacket

This was my first Baracuta experience and I am absolutely happy. The G9 looks in reality even better and the fitting guide helped me pick up the right size.

2 May 2026
Rated 5 out of 5 stars

Everythinig fits perfectly

Perfect fit, Masterpiece of British Tayloring, smooth and extremely fast delivery within two days - I am overwhelmed about this professionalism. Strongly recomended!!!

14 May 2026
Rated 5 out of 5 stars

Great Experience and Product

Bought my G9 in green through the web store, though luckily I already have two others in mist and dark navy (and yes, the jacket is THAT good to make you want many of them!) which helped enormously with sizing. I would recommend sizing up one size from your regular size - the jacket is somewhat of a slimmer cut. Not overly so, but enough to size up if you feel you need a bit more room for a proper fit. Didn't deal with customer service, but shipping was incredibly fast. I ordered the jacket on a Sunday evening, and it arrived from Italy to the US on Wednesday morning. Build quality and construction are superb. Styling is classic and timeless. Color represented on the website is actually identical to the actual product. Everyone's eyes are different, but this is the closest representation of website photo to product inspection regarding color that I have ever seen. Bravo Baracuta all around!

18 May 2026
Rated 5 out of 5 stars

Quality Product

Really nice jacket, good quality and a timeless style.
Prompt delivery, it came from Milan as well which was a surprise ( only took two days).
So many colours and fabrics there must be one for you.

4 May 2026
Rated 5 out of 5 stars

Love my G9

Love my G9! Always wanted one and finally treated myself.
Jacket is amazing. Great quality and fit.
Ordered on Saturday. Delivered the following Friday. DHL tracking kept me informed every step of the way.
Fabulous experience all round!

9 May 2026
Rated 4 out of 5 stars

Fine service

I received my order fast, but the size of the item was wrong (by their fault). Refund was processed quickly, support was responsive, I got my money back pretty fast.

However, I didn't get any compensation for the inconvenience I had (packing, printing return label, sending, time spent on communication etc.)

Overall, experience was acceptable

5 May 2026
Rated 5 out of 5 stars

Great product

Great product. I also like the option for dhl delivery to pickup return shipment.

Only minor thing is I need to exchange the size so that would be nice to be able to do.

8 May 2026

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