BARA Sportswear Reviews 

1,407
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, comfort, and excellent fit. The customer service is frequently described as exceptional, with many appreciating the helpful, responsive, and supportive approach, often noting swift and kind communication for returns, refunds, or order changes. However, some customers experienced significant delivery delays, with packages taking weeks to arrive, getting stuck, or having tracking issues. A few also found customer service unhelpful in certain situations, providing general responses or failing to resolve issues. Additionally, some reviewers noted specific product concerns like faulty stitching, seams cracking, or items not fitting as expected.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, comfort, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, friendly, and quick... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over extremely... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the good quality of... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction and loyalty,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some time ago I ordered 2 items, received only one after some time, so I contacted support about my other item. They told me it was send from another location so it that one takes a bit longer, and in... See more

Rated 4 out of 5 stars

Hello, till the order was delivered I can’t see were my package is and when it will be delivered. 2 of items are too small ( oredered size I were another items from Bara), so I wanted to return the... See more

Rated 5 out of 5 stars

They make great products thats both comfortable and awesome to use. Ordering was easy, and when I had an issue with the delivery they were helpful, very service-minded and helped me all the way to get... See more

Rated 5 out of 5 stars

Good customer service! Black Icon leggins: Seams cracked from first pull and not enough compression. But i will get replacemet, so customer service is good. Delivery took 3 weeks. Other Bara m... See more


Company details

Written by the company

Bara Sportswear. Dare To Dream Big. Treningstøy merke fra Nord-Norge. Kjøp Bara klær for damer. Kjøp topper, tights, singlet og t-skjorter.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(1,407)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite and fast respond

Liza responded quickly my email and found solution for my problem. Customer service on Bara sportswear is one of the best that i have ever experienced.

4 October 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Your positive feedback is a huge encouragement to our team. Thank you for recognizing Liza. We’d love to hear more about your experience and any recommendations you might have.😍🌸

Rated 5 out of 5 stars

Good customerservice

I ordered leggings but the fit wasn’t right for me. When I returned them Klarna troubled me with payment requests even though I submitted the return info. Bara however fixed the problem right away! Customer service was very friendly and helpful!

26 September 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

It’s heartwarming to receive such positive feedback. Thank you for acknowledging our service. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations. 😍🌸

Rated 5 out of 5 stars

Excelent help

Very quick response, extra friendly help! Thank you so much!

9 September 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.😍🌸

Rated 5 out of 5 stars

I adore bara tights

I adore bara tights. Out of more than 10 pair of tights over the span of 6+ years Ive only had one seam rip - and the customer service was no less than perfect. Quick and useful replies. One happy customer

23 September 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Your feedback made our day! We’re so glad you had a wonderful experience with customer service. If there’s anything else you’d like to share or need in the future, we’re all ears.😍🌸

Rated 5 out of 5 stars

Best buy sofar

18 September 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

It’s rewarding to know that you were satisfied with our products. If there’s anything more we can do for you, we’re just a message away!😍🌸

Rated 1 out of 5 stars

Don't use this if you are unsure of your size and need to return

Edit: 27th of February 2025 - I still haven’t received my package that was returned to sender so i never received a refund or the leggings back.

Don't use this website if you think you might want to return an item. I'm unsure of my size, but thought I would give it a try anyway. The product itself is very nice, so no problem there. But I ended up having to return it.

They say they have a simple return policy but they don't.

I had to go through a weird list when returning the item, I paid for the return myself, and made sure to send an email with the proof that I have sent it + tracking number.

Then goes a couple of weeks and I contact them because I haven't received my refund, they say they haven't gotten the item, I said to them that I can see per the tracking number that the item has arrived and they need to go pick it up.

They say they would do so and I would have to wait 4-6 WEEKS for the refund to be processed. Which is unacceptable due to consumer law.

I then wait a week or so more, still I hear nothing, and then I go to check that they in fact HAVEN'T PICKED UP my return order!!! So now It's being returned to ME, and I would now have to pay for a return again which would now almost make it as expensive as the leggings.

Incredible unproffessional return policies, I have never tried anything like this. I very rarely write reviews because i'm a very large person, but this seems like a total ripoff.

The products are good, but please avoid this if you think you might have to return an item.

31 July 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi V. Karlsen,

Thank you for reaching out and bringing this to our attention. I’m truly sorry to hear about your return experience.

Please note that our warehouse workers are unable to pick up packages at a pickup point. This is mostly because the carrier will often refuse to give them out to our warehouse employees as it needs to be signed for, and they do not accept our warehouse workers doing so. However, standard procedure as agreed upon with carriers is that they will forward any packages directly to us. This may usually take a few days or weeks, depending solely on the carrier. I strongly recommend contacting the carrier you hired to ensure the package is delivered directly to us.

We always aim to process returns as quickly as possible, and we usually process returns within one or two business days after the package has been delivered to us. Until successful return delivery the package is in the hands of the carrier. We would love to be able to fix the shipping issue for you, but we won`t get far with the carrier unfortunately, as we have no claim to the package as you are considered the legal owner of the package, thus we can only really recommend that you reach out to the carrier. We do genuinely understand that this is frustrating and upsetting, and we apologize for the inconvenience.

If you need further assistance, feel free to contact help@barasportswear.com, and we’ll do our best to assist you.

Have a great day! 😊

Rated 5 out of 5 stars

10/10 customer service!

I send a reclamation about broken leggings and got a quick response. Also my issue was solved quickly. I'm happy with the end result even though the leggings that were broken were out of stock. I got to select a different product to replace the broken ones. 10/10 customer service!

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Nice sport outfits!

I have ordered already many products from the Bara website and love the look and feel of them. Also the customer support is perfect. The shipping needs some time (between one to two weeks for Belgium), but I do not mind.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic and fast customer service.

I have shopped at this online store for the first time. They had an offer on jeans that I wanted to try. The offer was 3 for 2. I couldn't register this, and ended up only getting 2 jeans. I wrote a Mail to them and explained the situation. Shortly afterwards I received a very pleasant reply, in which they will send me a pair of jeans, so I can take advantage of their offer. Now it just remains to see that I actually get the extra pair of trousers. But it promises very well, and I was very happy for such good customer service.

14 August 2024
Unprompted review
Rated 3 out of 5 stars

Delivery took weeks / expensive return

Delivery to Holland took weeks. Pick one size larger (short). Return to Sweden is EURO 14.

3 August 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi Marlene,

Thank you for your review!

Standard International delivery takes 5 to 15 business days. Please let our customer service team know if your package was delivered to you after the standard and promised timeframe.

We appreciate the feedback regarding the sizing! Customer feedback is invaluable to improve our products, size information, and customer experience. We will look into the sizes on our shorts compared to our size chart.


You can contact our customer service team at help@barawear.com if you are in any need of assistance or if you have any questions. They are there to help ❤️

Have a nice day!

Rated 5 out of 5 stars

Kind contact on return package

Had kind contact when my return package was lost. After one of the two items I returned was not available in my size I could choose between different ways on how to get the refund. (Money, different item, gift code)

I would have liked a personal contact when the second item in the return package that was available in my size (this item) was sent to me. The link to the package tracking in the email did not work, so I felt a little in the dark on the whereabout of that package.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE- MASSIVE EXTRA CHARGES.

BUYER BEWARE- MASSIVE EXTRA CHARGES.

Despite checking info about delivery they made no mention of the extra customs charges. In fact website states all duties are paid at checkout.
Well they’re not!!
Ended up with a massive customs bill.
Will not be ordering from them again however good the quality is, it’s just not worth it.

16 July 2024
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi Monica,

Thank you for your review and for providing additional information. We sincerely apologize for the inconvenience this has caused.

We'd like to clarify why customs fees may apply to your order.

Our website operates within the European Union (EU), and we offer Duty Paid for EU orders. This means that customers within the EU are not subject to additional customs charges because these fees are already included in the purchase price.

However, as you are a customer from the UK which is no longer part of the EU, your government has its own customs regulations and fees. These fees are determined and imposed by the UK Customs authorities, and we have no say nor control over these fees.

If you have questions or concerns about the specific customs fees related to your order, we recommend reaching out to British Customs Services for further information and clarification. We also strongly recommend reaching out to them to see if you may receive your money back as you are returning the package in question.

Have a nice day!

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