Barbeques Galore Reviews 2,737

TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent advice from the staff at Alexandria. Helped in selecting the right equipment for my needs without overselling. Very competitive prices. On the day I came to collect all my equipment, it was... See more

Rated 1 out of 5 stars

On the 16th of January 2026 I used a gift card to purchase 2 items from Barbeques Galore Online site, it took 14 days for the first item to arrive, I am still waiting for the second item. I have sen... See more

Rated 1 out of 5 stars

Bought a hibachi - ordered for Christmas, arrived mid January - tardy delivery was flicked off to the "seller"... Yet BBQ Galore was the seller. Now, after about four weeks the allegedly ceramic Hi... See more

Rated 1 out of 5 stars

We purchased items online thinking they were correct but were informed they will not fit our grill so asked to cancel the order. We cannot get a response. Emails are left for weeks without answer then... See more

Company replied

Company details

  1. Barbecue Shop
  2. Fireplace shop
  3. Home Furniture Shop
  4. Heating service

About Barbeques Galore

Information provided by various external sources

Having started our business in a garage in Sydney's outer west, Australian living runs through our blood. Our products are built and selected with the Australian lifestyle in mind - sunny afternoons spent in the backyard with the whole family or just a few good mates.

We believe that you don't need to go away to get away. That you can recreate that carefree holiday feeling without leaving home; by spicing up your backyard, inspiring you to cook and entice family and friends to share in the good food and fun.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Terrific customer service

Terrific customer service. Happy to answer all questions in store and later in the phone. Looking forward to my BBQ arriving in Feb.

14 January 2021
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Reply from Barbeques Galore

Hi Mark, thanks for the great feedback! Happy to hear that you have been provided with excellent customer service. We hope you enjoy your new BBQ when it arrives!

Rated 5 out of 5 stars

Help at hand. The Morley store has closed but good to…

The Morley store has closed but good to find stores in Osborne Park and Malaga, both have the parts for my Beefeater Covid project BBQ refurbishment ex Eastern States, excellent service with staff who know their products.

13 January 2021
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Reply from Barbeques Galore

Hi Mike, thanks for your positive feedback. Good luck with your project!

Rated 5 out of 5 stars

Very satisfied with bbq galore Malaga

Very satisfied with bbq galore Malaga, John was very knowledgeable and friendly . I would highly recommend 😊😊😊

11 January 2021
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Reply from Barbeques Galore

Hi Grant, thanks for the positive feedback. Glad yo know that John provided you with excellent customer service.

Rated 5 out of 5 stars

The Midland WA store is first class

The Midland WA store is first class! Staff member Phil was a credit to the company and was super helpful. I could not have asked for a better experience, and he was super patient with me and my wife too lol... Thank you for the excellent service - and the table and chairs are top class too, loving them!

10 January 2021
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Reply from Barbeques Galore

Hi Mark, thanks for the great feedback. We are happy to hear that Phil provided a great in-store experience. We hope you enjoy your new outdoor dining table and chairs!

Rated 5 out of 5 stars

“Hubby not happy”

Recently purchased another brand of BBQ, not happy with the fact had to cook a steak with the lid down, this led us to search for another, BBQ’s galore met all our needs, product advise, service etc, now have a happy hubby!

10 January 2021
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Reply from Barbeques Galore

Hi Jessie, thanks for the positive feedback. We are happy to hear that you both found a BBQ with all your needs. We hope you enjoy it!

Rated 5 out of 5 stars

A well situated store

A well situated store. No pressure and lots of options for purchases.

Very quick delivery.

10 January 2021
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Reply from Barbeques Galore

Hi Yvonne, thanks for the positive feedback.

Rated 5 out of 5 stars

Barbeques Galore at Lake Haven

Barbeques Galore Lake Haven was easy to deal with, great information and helpful staff.
Ordered a smoker who could have taken up to a month to arrive but got an early call just before Christmas that it was ready for pickup.
Pick up was super easy and staff member put it straight into my car.

9 January 2021
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Reply from Barbeques Galore

Hi Gabriella, thanks for the amazing feedback. We are happy to hear that Lake Haven provided excellent customer service. We hope you enjoy your new smoker!

Rated 5 out of 5 stars

Hi last week I brought a beefmaster…

Hi last week I brought a beefmaster deluxe bbq Simon was a great help i went back again and brought a big outside umbrella i want thank madersen for her great help and took a great effort to explain everything to me keep up the excellent work and great customer service and I will be back again.

8 January 2021
Unprompted review
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Reply from Barbeques Galore

Hi Lorita, thanks for the amazing feedback. We're so happy to hear that you received excellent customer service. We are looking forward to seeing you again in store and we hope you enjoy your new purchases!

Rated 5 out of 5 stars

We bought a Ziggy for our caravan!

We bought a Ziggy for our caravan and it fits perfectly and was an excellent price! Great customer service too.

7 January 2021
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Reply from Barbeques Galore

Hi Renee, thanks for your great feedback. We hope you enjoy your new Ziggy!

Rated 5 out of 5 stars

We went into BBQ Galore in midland last…

We went into BBQ Galore in midland last weekend and bought a bbq and outdoor setting, the service was great and friendly. The guy we spoke to was polite, friendly and very helpful in helping us decide on our purchases. We would recommend going into BBQ Galore, They even knocked the priceing down a bit too. They would really help you out.

7 January 2021
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Reply from Barbeques Galore

Hi Katrina, thanks for your great feedback. We hope you enjoy your new BBQ and outdoor setting!

Rated 5 out of 5 stars

BBQ’s Galore Cannington are amazing...

BBQ’s Galore Cannington are an amazing crew, so knowledgeable and helpful. You cant go wrong here.

6 January 2021
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Reply from Barbeques Galore

Hi Rob, thanks for your great feedback! We are happy to hear the staff at our Cannington store provided excellent customer service.

Rated 5 out of 5 stars

Great service

Very happy with outdoor setting and the service from the Myaree branch was great

4 January 2021
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Reply from Barbeques Galore

Hi Denise, thanks for the positive feedback. We hope you enjoy your new outdoor setting :)

Rated 5 out of 5 stars

Received Boxing Day specials via email

Received Boxing Day specials via email, visited Chadstone store with plenty of parking available. Sales staff knew about the specials, sat in the chairs - felt very comfortable, said we would purchase and sales staff advised delivery delay which we accepted. Processed payment and now wait for delivery. Very happy with the whole transaction.

4 January 2021
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Reply from Barbeques Galore

Hi John, thanks for the positive feedback from the start to finish transaction. We hope you enjoy your new chairs :)

Rated 3 out of 5 stars

Good product, poor customer service

Product is great, but the customer service was poor. When I purchased the BBQ I was assured I would receive it a week before Christmas....Christmas came and went and no item. When I called they said that no actually I would not receive it until late January. I feel like they sold me the item just to make a sale and disregarded my ask. I did end up getting the BBQ after Xmas, but before January only because I called and got upset.

Will I purchase from BBQ galore again? Probably not. Unfortunate experience

4 January 2021
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Reply from Barbeques Galore

Hi there, thanks for reaching out to us about your experience. We value every customers feedback and will ensure this gets passed onto the store. We are always looking for ways to improve our services.

Rated 5 out of 5 stars

Great selection

Friendly staff and a range of range of products for everyone’s needs.

4 January 2021
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Reply from Barbeques Galore

Hi Michael, thanks for the great feedback!

Rated 4 out of 5 stars

I recently bought beefmaster deluxe the…

I recently bought beefmaster deluxe the at the epping store the staff were great and explained everything thing I needed to know and I loved the great range of products everything from bbqs and out doors I will be going back again.

4 January 2021
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Reply from Barbeques Galore

Hi Iorita, thanks for the positive feedback. We can't wait for your next store visit!

Rated 5 out of 5 stars

Great easy click and collect shopping experience..

Great easy experience... rang naunawading store... got great customer service... sales person was patient informative and professional... click and collect was easy... they assisted to load the car... no hassle no fuss perfect shopping experience.. thank you

3 January 2021
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Reply from Barbeques Galore

Hi Muriel, thanks for your great feedback. We're happy to hear that the staff at our Nunawading store provided excellent customer service.

Rated 5 out of 5 stars

Helpful staff and great product

The staff at Barbeques Galore were super helpful - we had seen the set we wanted previously, and knew the table wasn’t immediately available but wanted to take the chairs which were and so a separate pick up for the table later but still pay the package price which they arranged. Everyone I dealt with was lovely.

3 January 2021
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Reply from Barbeques Galore

Hi Andrea, thanks for the great feedback :)

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