I do all my shopping for my barbershop from here and I am always very pleased with quality of products as well as price. They have top notch customer service too. Highly recommended.
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AWFUL! Sent the wrong size Oster replacement blade (17 days after original order). Requested a return label to ship it back for a full refund as, in desperation after reciving the wrong blade I couldn... See more
They’re horrible, nobody replies, and you can’t cancel any items Even if it’s seconds after ordering it! They act like the product is outside your door and won’t refund at all
I've been buying from barbersets for at least 2 years though, no problem. Customer support Alice is the best!
Company details
Written by the company
BarberSets.com is a professional barber and salon supply store dedicated to serving barbers, hairstylists, and grooming professionals with premium-quality tools and products at competitive prices. We specialize in professional barber equipment, hair care, grooming essentials, skincare, and salon accessories, all sourced from trusted, industry-leading brands. Our mission is simple: deliver authentic products fast, at unbeatable value, with reliable customer support. We understand how important trust, speed, and quality are in the grooming industry—especially for professionals who rely on consistent performance every day. We proudly offer: Professional clippers, trimmers, shavers & accessories Hair styling products (pomades, waxes, powders, gels & sprays) Beard care, aftershaves & grooming essentials Salon & barbershop tools, disposables & equipment Leading brands such as Andis, BaBylissPRO, Wahl, StyleCraft, L3VEL3, Gummy, Marmara Barber, ClipperCide, Dorco and many more 🚀 Fast Order Processing: Most orders are packed and shipped within 2 hours 💰 Deep Discounts: Save up to 75% off retail pricing 📦 Secure Shipping: Carefully packed with real-time tracking 🧾 Verified Products Only: We sell 100% authentic, original products Thousands of barbers, salons, and grooming professionals across the U.S. trust BarberSets.com for their daily business needs. Whether you're a professional barber, salon owner, or grooming enthusiast, we’re here to support your success with reliable service, fast fulfillment, and unbeatable value. BarberSets.com – Built for Barbers. Trusted by Professionals.
Contact info
United States
- barbersets.com
2.7
Poor
30 reviews
Replied to 8% of negative reviews
Typically replies within 1 month
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Customer service is the worst I’ve ever seen.
I emailed this company specifically to confirm before ordering as there were two different models shown in the listing photos. After customer service confirmed which clipper I was ordering I received the opposite. Even though their customer service told me wrong, they still refused a return. Extremely disappointed in this site and will never order from them again after the service I received. Please be 100% confident in what you’re ordering from this website but frankly I wouldn’t support this business.
7 June 2025
Unprompted review
Do not use this company I have a…
Do not use this company I have a feeling I’m not going to get my product. It shows the tracking number canceled. They keep assuring me that I will get my product and I have not received it yet. After seeing all the reviews, it seems a lot of people have had the exact same issue.
7 April 2025
Unprompted review
Ordered a lather machine
Ordered a lather machine. It worked one day. Contacted customer service. After making some videos to prove the complaint they sent a return shipping label. The part has been returned now for 2 months. I’ve received nothing back from them. Emailed them 2 weeks ago. Said they’d contact me when shipping and receiving tells them something. Messaged them through the chat and no response. Top 3 worst customer service I’ve ever experienced
5 January 2025
Unprompted review
Horrible to do business with
I ordered 8 of the same item and only received 3 of them. I see they are no longer in stock and are most likely a discontinued item. They still charged me the full amount with no explanation. I reached out twice to customer service and haven't heard a word back. I am now working with my credit card in reversing the payment. Very poor business practices. Buyers beware.
2 March 2025
Unprompted review
Thank you Alice
30 January 2025
Unprompted review
They selling fake items
They selling fake items. I order perfume it was fake.
15 January 2025
Unprompted review
TRIFLING!!
Horrible!do not order from this trifling so called place.Never,received an email confirmation,from them regarding my purchase.I,used their raggedy chat and they claimed no order was made.Pure Scam!!
4 December 2024
Unprompted review
Scam
Ordered a package of perfumes, they gave me a tracking number, and on the website it was written that package was delivered. I didn't receive it. So I got in touch with customer support, they advised that package is in the transnsit and if I have any problems to talk directly with USPS. I went to post office, they told me that package was delivered, but address doesn't match the one that I gave to barbersets. I asked the company to provide shipping level and they never responded back.
Scam.
26 November 2024
Unprompted review
Total Scam
I ordered two Olaplex products. One bottle was completely empty with the top cut off. The other has fake product (wrong color and scent) with a label obviously stuck on by a person not a machine. Total scam! I'm stopping payment.
13 November 2024
Unprompted review
I've been buying from barbersets for at…
I've been buying from barbersets for at least 2 years though, no problem. Customer support Alice is the best!
23 August 2024
Unprompted review
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