Barbury Hill Reviews 297

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, especially the cheese and wine, finding them delicious and well-chosen. Many people highlight the superb service, noting efficient and fast delivery, clear communication, and the helpfulness of the staff. Reviewers also appreciate the beautiful packaging and the overall positive experience when ordering gifts. However, some customers were not happy with the packaging for gifts, expecting a gift box when one was not provided. A few other people also felt that the quantity of certain items, like crisps, was misrepresented in advertisements. There was also an instance where a product arrived damaged in transit, though the company promptly resolved the issue by sending a replacement.

What people talk about most

Product

Consumers find products to be positive, often praising the quality of items like cheese and wine, with many... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speedy and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the superb quality of... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise a particular staff member and... See more

Service

Reviewers mention positive feedback about service. Customers are extremely happy with the product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've ordered many times from Barbury Hill and are always delighted. I mostly stick to my known favourites (and by this I mean the All Angels English Sparkling wine) but whenever I branch out I am alw... See more

Company replied

Rated 5 out of 5 stars

Ordered one of their cheese hampers for a friend’s birthday. Arrived when requested. Beautifully packaged. The friend was delighted and said everything was delicious. Extremely happy with the pro... See more

Company replied

Rated 5 out of 5 stars

Such a great evening of cheese and wine tasting thanks to Dan at Barbury Hill! Delicious cheeses - I think the Monkey Chop was my favourite, but all so good. I LOVE the Langham Wine Estate Corallian C... See more

Company replied

Rated 5 out of 5 stars

Perfect gift & perfect price point for my friends who are red wine aficionados. As I am not I needed a curated choice and Barbury Hill provided that for me. Fast efficient delivery and great communi... See more

Company replied


Company details

  1. #29 of 201 best companies in Online marketplace

Written by the company

At Barbury Hill, we curate a stunning selection of hampers and gifts, filled with exceptional products from talented independent producers. Over 95% of our products are made in the UK, supporting local talent while helping to reduce our carbon footprint. As more of us seek to make mindful purchasing choices, buying from British producers has never made more sense. But sourcing the very best can be time-consuming—whether searching online or visiting in person. That’s where Barbury Hill comes in. We've done the hard work for you. We've scoured the length and breadth of the British Isles to discover the finest independent producers, bringing them together in a thoughtfully curated collection of hampers and gifts. Every product is handpicked, ensuring we champion the best of British. We deliver straight to any mainland UK address, with the option to include a handwritten gift message for a personal touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Amazing cheese

Got my dad one of the cheese selections, he absolutely loved it. Amazing products and super efficient service, will definitely order again!

1 July 2022
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Reply from Barbury Hill

Thanks so much for your glowing review and amazing support. We love that your Dad loved his organic cheese box!
Cheers, Dan

Rated 5 out of 5 stars

Great service

Great service, great food give them a go.

1 July 2022
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Reply from Barbury Hill

Thanks so much for your review and custom. We really appreciate it, as do our talented independent producers.
Cheers,
Dan

Rated 5 out of 5 stars

Great service, good product

Placed the order for a non- alcoholic version of one of our original gins from the Salcombe Distillery, to give a try. It was delivered in two days, it was well presented. What’s more the product ticks a lot of boxes, if NA is were you are going.

1 July 2022
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Reply from Barbury Hill

Thanks so much for your review and valued feedback. We're delighted NLL has ticked a lot of boxes for you!
Cheers,
Dan

Rated 5 out of 5 stars

I purchased a brownie and gift for a…

I purchased a brownie and gift for a new baby - it was really lovely and well received by the recipients. Excellent customer service when I missed off writing a message for the gift. Would highly recommend!

9 June 2022
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Reply from Barbury Hill

Thank you very much for taking the time to review Barbury Hill. We're delighted your gift was well received!
Best wishes, Dan

Rated 5 out of 5 stars

Another great experience… I even made a…

Another great experience… I even made a mistake entering my email address, which Dan and the team picked up, corrected and explained why I had not received the usual confirmation. The gift arrived on time and they are delighted with their British alcohol free gin! Thank you!

31 May 2022
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Reply from Barbury Hill

Thank you so much for your glowing review. We're thrilled your gift was well received! Cheers, Dan

Rated 5 out of 5 stars

Perfect

Ordering really easy and hamper gorgeous!

The fish was delivered in ice and a cool box meaning it was super fresh when I got home.

Very impressed at the quality of the fish and the smokey taste. Would certainly recommend to any smoked fish lovers!

8 May 2022
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Reply from Barbury Hill

Thank you so much for your review and valued custom. We're so pleased your Smoked Fish Selection Box was well received!
Best wishes,
Dan

Rated 5 out of 5 stars

Amazing selection

I ordered brownies for a friend and they went down a treat. Barbury Hill’s selection of British food and drink all looks such good quality - I could easily order everything on the website! The service was great too.

12 April 2022
Unprompted review
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Reply from Barbury Hill

Thanks so much for your glowing review and feedback. We're so glad the brownies went down a treat!
Cheers, Dan

Rated 5 out of 5 stars

Wonderful gift, even better customer service!

Great portion sizes (mother's day afternoon tea), value and overall impeccable presentation - was such a well received gift! Incredible customer service too, we won't hesitate to give Barbury Hill more business again in future!

6 April 2022
Unprompted review
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Reply from Barbury Hill

Thanks so much for your 5-star review. We're thrilled you've had a fantastic experience with Barbury Hill. Thanks so much for your support! Cheers, Dan

Rated 5 out of 5 stars

Great experience - Would highly recommend

Great experience. Fast and professional communication and fast delivery of the beer gift I sent as a thank you to a friend. It was well received and I’ll be certainly using Barbury Hill again!

5 April 2022
Unprompted review
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Reply from Barbury Hill

Thanks so much for your glowing review and support. You made a great choice and we hope your friend is enjoying the beers! Cheers and best, Dan

Rated 5 out of 5 stars

Such great products and an excellent…

Such great products and an excellent service, thank you

26 March 2022
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Reply from Barbury Hill

Thank you so much for your 5-star review. We've thrilled you've had an excellent experience with Barbury Hill.
Best wishes, Dan

Rated 5 out of 5 stars

Amazing!

Such a delicious selection of products, and amazingly helpful team! Would 100% recommend to friends and anyone looking for well-sourced products or gifts.

25 March 2022
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Reply from Barbury Hill

Thank you so much for your glowing review. We're over the moon you've had an amazing experience with Barbury Hill.
Best wishes, Dan

Rated 5 out of 5 stars

Amazing service & Products

Amazing service from easy to use website through to delivery. Ordered a selection of Artisan cheeses and cured meats as a birthday present and will certainly use again. Highly Recommend

23 March 2022
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Reply from Barbury Hill

Thanks so much for your glowing review. We really appreciate it! Hope everything you've ordered has been much enjoyed.
Best wishes,
Dan

Rated 5 out of 5 stars

Personal service, best of British produce

Really impressed with the personal service received from Dan at Barbury Hill. I ordered two items from different suppliers for a gift and he ensured that they were delivered on the same day, keeping me up to date with all of the tracking details through the different couriers. Despite this I had an issue with one of the items delivered (through no fault of Barbury Hill, more miscommunication from me and mistake by the courier) and Dan came up with an exceptional resolution, which went above and beyond. I have yet to try the products but they look delicious and love that the product range celebrates the best of British produce. Thank you again, will be using again and recommending to all!

12 March 2022
Unprompted review
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Reply from Barbury Hill

Thank you very much for taking the time to leave your feedback. I'm delighted you're happy with our service. Thanks so much for your support!
Best wishes, Dan

Rated 5 out of 5 stars

Another excellent purchase from Dan and…

Another excellent purchase from Dan and the team. The range of products are perfect when you need a gift.
Always great customer service and a range of superb products.

3 March 2022
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Reply from Barbury Hill

Thanks so much for taking the time to review Barbury Hill. We really appreciate your orders and support since we started. Hope the beers are much enjoyed!
Thank you again,
Dan

Rated 5 out of 5 stars

First-class customer service!

This company provides exceptional, first-class customer service! I mentioned on my order that it was a gift for my dad’s birthday and, within minutes of submitting my order, I received an email asking when my dad’s birthday was. I replied to say it was the day after tomorrow and that I did not expect for it to arrive in time, just as soon as they were able. They went over and above my expectations, ensuring that my dad did receive his gift on his birthday and kept me updated via email every step of the way! I would not hesitate to use this company again and I would also happily recommend it to others.

25 February 2022
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Reply from Barbury Hill

Thank you so much for your review. We're thrilled you've had a first-class experience with Barbury Hill and we're extremely grateful for your feedback.
Hope your Dad's enjoying his cheese!
Best wishes, Dan

Rated 5 out of 5 stars

Ideal gift!

Have just received one of their hampers as a 40th birthday present and I couldn’t be happier. Real quality cheeses, salami, wine and relishes in beautiful packaging, they have obviously put a lot of thought and effort into their suppliers and design.

21 February 2022
Unprompted review
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Reply from Barbury Hill

Thanks so much for taking the time to leave us a review. We're really happy to hear your hamper has gone down well - we hope you enjoy it. Happy 40th birthday!
Cheers, Dan

Rated 5 out of 5 stars

I was most impressed with this service

I was most impressed with this service. I started by putting in the wrong delivery address which was picked up and amended by them immediately. I was kept informed of the delivery all the way and the recipient was thrilled with the oysters and said that the packaging and contents were top class. I would definitely use them again for a special gift.

17 February 2022
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Reply from Barbury Hill

Thank you so much for taking the time to share your feedback about our service. We're over the moon you've had an impressive experience and we hope your gift is very much enjoyed.
Best wishes, Dan

Rated 5 out of 5 stars

Barbury Hill is the answer!

Such a great little company - gifting dilemma? Barbury Hill have the answer! They definitely have something for everyone but it’s also super lovely to be able to support local and small businesses. We especially love the cheese!

15 February 2022
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Reply from Barbury Hill

Thank you so much for your glowing review and thank you for coming back to Barbury Hill time and time again. We so appreciate your loyal custom!
Best wishes, Dan

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