Barclays Diamonds Reviews 

805
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nicole and David helped us and they were amazing. No problem was too much for them. They went above and beyond. Would recommend them to any future customers.

Rated 5 out of 5 stars

We went to the BD in Livingston Centre, everyone was so friendly & welcoming. Just a big thanks to Eva - she helped us during our first & final appointment. With a big, confusing decision finding the... See more

Rated 5 out of 5 stars

Nicole was amazing and was helpful even when we hadnt stepped inside the shop. Her friendly approach helped us select 2 watches for my sons graduation gift. Dave was also super friendly and both gave... See more

Rated 5 out of 5 stars

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate... See more

Company details

  1. Jewellery shop
  2. Jeweller
  3. Watch shop

Written by the company

Diamond specialist Barclays Diamonds prides itself on providing customers with the highest quality diamond jewellery, exceptional service and an unparalleled customer support. It offers a wide range of exquisite diamond jewellery with fully-trained and knowledgeable staff on hand to help customers make that special purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

805 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(805)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help from Oliver and all the…

Great help from Oliver and all the staff. Took time to explain all the details of the watches he displayed. Always a pleasure to visit this store.

22 October 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Malcolm,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Was buying a necklace for my daughter’s…

Was buying a necklace for my daughter’s 21st birthday from her Granny, from looking in the window to buying the necklace was fantastic service from Carol, could not fault the service .
Thank you 😊

19 October 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us! We are glad that we were able to be a part of such a special purchase and will have this feedback passed along to Carol.

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great service from Chrisabelle & Eunice

Great service from Chrisabella and Eunice. We purchased a watch for our son’s 18th birthday gift and were able to try a variety of options in order to get the one he wanted.

20 October 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Judith,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us! We are so happy that we were able to be part of your sons special birthday and will have this great feedback passed along to Chrisabella and Eunice.

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service from Chrisabella

Excellent service from Chrisabella, giving advice to my son who was choosing a watch for a special birthday. So helpful. Also to Eunice who offered an alternative solution just so we could check we were sure with his choice.

20 October 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Jude,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Both Chrisabella and Eunice were very…

Both Chrisabella and Eunice were very helpful in showing me different watches to find the one I eventually loved and bought

20 October 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds

Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Miriam and George were fantastic

Miriam and George were fantastic, made a daunting experience enjoyable ❤️

12 October 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Mark,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Felt special

Thankyou so much to Miriam &George for such a lovely experience today. Went in to look for a special gift for my sister in law and came out with a beautiful ring for myself ( curtesy of my lovely husband) and desired gift for my sister in law . Delighted with level of service, personal attention and going above and beyond expectations. Made our day . Thankyou for such wonderful staff with a personal touch .

5 October 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Julie,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Ruby Ring

Dealt with Pauline & Helen today. Both were great and looked after my son while I done shopping. Would definitely recommend them both to anyone going into the Livingston branch

28 September 2024
Unprompted review
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Reply from Barclays Diamonds


Dear Caron,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great service

Chrisabella gave really good advice re gem quality and design my own ring. She showcased different options and her advice was useful, realistic and given with no expectation.

28 September 2024
Unprompted review
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Reply from Barclays Diamonds


Dear SM,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Pauline and helen were very helpful and…

Pauline and helen were very helpful and efficient a pleasure to deal with

28 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Alison,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Helen and Pauline were amazing and…

Helen and Pauline were amazing and helped me find my dream eternity ring. Cannot thank them enough.

28 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Carla,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Chrisabella was so friendly and…

Chrisabella was so friendly and helpful, she made the experience of treating myself to some beautiful jewellery even more special

26 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Jennifer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Absolutely amazing staff

26 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Mark,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great service, Great deal

Staff and Manager were very helpful and proactive in offering alternative options based on what they perceived I was looking for. I bought a watch however found it was not to my taste. Staff were very helpful in finding an an alternative, which I am delighted with.When I didn’t pick up my receipt Chrisabella ran out to catch up with me ( in high heels). Great service and a great deal on the watch.

25 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Joe,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service from Helen &…

Excellent service from Helen & Christabella

25 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear David,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Excellent service!

25 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Service was first class

Service was first class, very helpful and approachable. Helped me come to a decision. Highly recommend

24 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Tony,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Engagement ring

Great staff very helpful and polite

24 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Michael,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Very attentive and pleasant staff

Very attentive and pleasant staff. Eunice in particular made sure that I was very happy with my purchase and went the extra mile with a couple of bottles to help us celebrate my 60th birthday ( the reason for my purchase).

22 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Abigail gave us a lovely reception and…

Abigail gave us a lovely reception and was happy to spend time with us choosing a watch

22 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Paul,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

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