Barclays Diamonds Reviews 

805
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nicole and David helped us and they were amazing. No problem was too much for them. They went above and beyond. Would recommend them to any future customers.

Rated 5 out of 5 stars

We went to the BD in Livingston Centre, everyone was so friendly & welcoming. Just a big thanks to Eva - she helped us during our first & final appointment. With a big, confusing decision finding the... See more

Rated 5 out of 5 stars

Nicole was amazing and was helpful even when we hadnt stepped inside the shop. Her friendly approach helped us select 2 watches for my sons graduation gift. Dave was also super friendly and both gave... See more

Rated 5 out of 5 stars

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate... See more

Company details

  1. Jewellery shop
  2. Jeweller
  3. Watch shop

Written by the company

Diamond specialist Barclays Diamonds prides itself on providing customers with the highest quality diamond jewellery, exceptional service and an unparalleled customer support. It offers a wide range of exquisite diamond jewellery with fully-trained and knowledgeable staff on hand to help customers make that special purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

805 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(805)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eunice made our experience in the shop…

Eunice made our experience in the shop pleasant and comfortable.
She is a wonderful sales person.
The store

1 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Claudia,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Great customer service!

Great customer service!! Team were fantastic especially Helen. She went over and above and kept me updated on my ring every step of the way!

28 July 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Mr Neito,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Outstanding Service

Eunice gave me outstanding service to pick and buy an engagement ring. All staff were pleasant and made me feel really relaxed and welcome.

1 September 2024
Unprompted review
Barclays Diamonds logo

Reply from Barclays Diamonds


Dear Customer,

We are thrilled to hear that you have enjoyed your Chisholm Hunter experience.

Thank you for leaving such a great review, it means the world to us!

We hope you love your item and that it brings you many years of fond memories.

Please get in touch should you need anything further and we look forward to welcoming you back with us soon.

Kind Regards
Barclays Diamonds

Rated 5 out of 5 stars

Engagement ring

Chloe and her supervisor Emma were absolutely spectacular in their service, attention to detail and meeting all my needs for selecting an engagement ring.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Recently bought a chain from Livingston store and there was a fault with the item, so I took it back and received a replacement with I can’t fault and Pauline was very friendly and professional throughout the whole process. Thanks for the great customer service

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Wedding bands

I went to Barclays Diamonds with my fiancée to choose our wedding bands, and we had a great experience. From the very first moment, Pauline took great care of us and she helped us choose our forever rings, that we love. Super recommended.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Visited the store to have my…

Visited the store to have my engagement, wedding and eternity bands resized. Fantastic service received from Pauline. She took time to make sure the sizing was just right. Have just collected my rings today and they look brand new - and the fit is absolutely perfect! Thank you again. Kim

28 August 2024
Unprompted review
Rated 5 out of 5 stars

An absolute joy

Very friendly staff making the choosing of our wedding rings very easy and such a joy. The knowledge Helen and Pauline had also assisted in our choosing of rings. A complete joy and my fiancé says it was a grand cup of tea too.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Wedding bands

My Fiancé and I went in for wedding bands but we didn't really know what we wanted. Chloe and Katie went through everything with us and within twenty minutes we were out with the perfect rings. They made the experience easy and they were both lovely.

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Discovered a chain in s bag in my sons…

Discovered a chain in s bag in my sons wardrobe tonight... my autistic son entered argyle street shop and was sold a silver chain £250 not only this the box it was presented in was ripped and torn and badly damaged my god you only had to speak to him to realise he could not make the decision to buy the item and putting it in a box that was falling to bits that they would not have presented to someone without learning disability's proves they knew what they were doing selling him it bloody shocking pity you cant upload pictures but i will be presenting it to shop

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Thank you to Euince for all her help. So happy to have our engagement ring and now now wedding rings from Barclays 🥰 xxx

11 August 2024
Unprompted review

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