Barcodehero Reviews 23

First, I waited a week for the product to be shipped. When I called to find out what was going on, they told me they had it in stock and were going to send it out. A week later—having received nothing—they informed me that they didn't actually have it in stock and were canceling the order.

I ordered a software licence for bady 100 pro software, never got the license. I am still waiting for refund of my payment.

Stock was inaccurate.

Sold items listed online as “in stock” only after 2 weeks and my follow up you cancelled my order for no reason. I assume you do not have the item.

Ordered a part that was labeled as "In Stock" and then issued a refund 2.5 weeks later without a reason why. Contacted customer service and they said the part was out of stock. Checked the website while waiting for a response from CS and the part I ordered is still listed as "In Stock". Customer service response is "There is nothing we can do" Will not order from this company again

well I was told they would have it here by monday tuesday and I got a email that my money was cancelled

I have not recieved what I ordered as of 10/05/25. I email to inquire and have not heard back from anyone.

Communication is a problem. The website does not have up to date availability and when asking for updates, they cannot provide any. Order from elsewhere.

Two weeks ago from today, I placed an order and paid extra for two day air shipping. As of yesterday I still had not received any shipping confirmation or the order itself and emailed the customer service team and sales team in the morning for a status update. It’s now been about 36 hours since my email and I still have not received an email acknowledging my inquiry or a status update.

My order was confirmed but never shipped and when I inquired after it, my order was refunded without discussion.

They canceled my first license purchase that was due to be delivered within 24 hours. It's been over a week and I still haven't received a response regarding a new order I placed. Be careful with this site. I will contact my bank to dispute the transaction.

We ordered our product on July 1st, and it said it was in stock. We have yet to receive it yet and there has been no communication on when will get it.

Order 1525

Ordered labels... they didn't arrive... I had to call three times before someone sent me a tracking number. The tracking number said the package was delivered but it was not. Called Barcode Hero back to let them know... I was told someone would have to call me back... and they never did.

You cancelled my order.

Good Customer Service and very knowledgeable about their products.

Its been over a month still no Product

Claim has two, later change my purchase to refund and take long time to really refund me. Didn’t give me any reasons and didn’t reply to my inquiry.

Orlando was very patient with me and helped me create a label for my customer. Well done sir!!!