Bare Bar Reviews 

1,461
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural soaps and long-lasting deodorants, noting that the wonderful scents persist throughout the busy day and leave skin feeling beautifully refreshed without any dryness. People are also very happy with the swift delivery service, ensuring that online orders arrive quickly and securely. Some reviewers were not happy with the customer service, reporting difficulties when trying to obtain refunds and experiencing a complete lack of replies to their messages. A few buyers also mentioned minor drawbacks regarding product duration and container quality.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the fantastic natural... See more

Quality

Consumers find quality to be positive, highlighting the natural ingredients, long-lasting bars, and wonderful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders always... See more

Customer service

Reviewers highlight mixed experiences regarding customer service, with many expressing high appreciation for... See more

Service

Customers shared immense satisfaction regarding the service, highlighting incredible and brilliant support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received a gift box for Christmas as a tester - the quality of the product, and the scents, are incredible. I enjoyed them so much I started a subscription - I never knew how easily I'd get along wi... See more

Rated 5 out of 5 stars

Decided to order some natural soap as I am getting wary of chemicals everywhere. I tried another well known so called "natural" soap brand before bare bar and it left me itchy and went straight in th... See more

Rated 5 out of 5 stars

I bought the starter pack consisting of 2 bars of soap, wooden holder, shampoo bar, deodorant apllicator & 2 roll ons. I am absolutely delighted with my order. I love the fresh pine scents and the fac... See more

Rated 5 out of 5 stars

Great soap 🧼 Last longer than other branded soaps I have been given as gifts. Some invigorating scents. I prefer the eucalyptus and would prefer if this had a grit texture. Overall, leaves my skin in... See more


Company details

  1. Health and beauty shop
  2. also in
  3. Toiletries Shop

Written by the company

Natural Soap Handcrafted in the U.K, with Wild Scents, Inspired by Nature. Made with Nourishing Oils & Butters, Natural Exfoliants and scented using Natural Essential Oil Blends. Perfect for ALL skin types. Turn Your Shower up to 11.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,461)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What an absolute farce

Got a email out of the blue saying we’d signed up for a subscription, we hadn’t we messaged them saying we hadn’t but that has not stopped them trying 5 times to take money out of my bank account. apparently if you want to cancel a subscription you haven’t signed up for you first have to create an account you don’t want it cancelled something else you don’t want what farcical company.

27 August 2025
Unprompted review
Bare Bar logo

Reply from Bare Bar

Hi Steve,

Thanks for getting in touch. Our subscription service is extremely transparent, so much so we have a whole section on our website dedicated to subscription products only, so customers have to purposely shop from that section to take out a subscription, they can't be accidentally purchased etc.

As a further safeguard, a box needs to be ticked prior to purchase at checkout, acknowledging you are entering into a recurring payment. Payment can not be taken without this approval from a customer.

In addition to this, we go above & beyond ensuring a warning email is sent out 3 days before any transaction is attempted, as a courtesy to customers so they have chance to edit, pause or cancel their subscription in good time prior to any transactions.

Transactions are only attempted 3 times and after they are unsuccessful for whatever reason, we automatically cancel the subscription at our end.

Subscriptions do require a log in to be created post purchase, this is of course so customers can manage their subscription, it's something that is essential for the management of subscriptions.

As a company we are super transparent in this area & all areas and are extremely helpful regarding any customer requests, including subscription cancellations.

Best Regards,

Christian.

Rated 5 out of 5 stars

A returning customer to bare bar

I'm a returning customer to bare bar as I believe there knocking out some good products. This time specifically to try there new and improved deodorant applicator. I had tried it previously when the deodorant was released in the cardboard tubes. Although the deodorant itself was brilliant and smelled lovely. I believed the application itself needed a rethink. Fast forward a year or so and here we are.
A very satisfied customer.
Up until now I've been using Wild deodorant but found myself annoyed slightly at the lack of masculine scents (very much a women's brand) so I'm very pleased bare bar proceeded to invest in there vision for the male market of deodorant. Overall very chuffed. Thank you

21 August 2025
Unprompted review
Rated 5 out of 5 stars

At last! a UK based company offering what men in the UK want!

Finally!!! A UK-based company offering exactly what men in the UK want. Scents that make sense.

I've been waiting for the deodorant applicator to come back in stock for a few weeks. I had made enquiries on both social media and email, and Bare Bar got in touch with me to keep me informed.

Great customer service.

I've now bought two applicators (I'm greedy) so I can have two different scents on the go at the same time.

These deodorants are fantastic. There are new scents coming soon after feedback, and the ones they have now are just fantastic. The smells are amazing and guys......you WILL be complimented on how great you smell, trust me.
I can't rate this team highly enough for what they are doing. Keep doing it, please!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I've experienced. Products are great too!

The soap and shampoo is fantastic. A great range of scents and last long enough to feel like value for money.
The outstanding part of Bare Bar though has to be the customer service. Everytime I email them, (which is not that often), I have received a reply within a day or two. Any issues I have had, (mainly with the deodourant applicator which has now been rectified), they have dealt with swiftly and without argument.
I honestly can't recommend this company enough.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

The molten lather deodorant is great

The molten lather deodorant is great I've just spent a warm 6 hours walking around Edinburgh and then done a hardcore 4 hour drive home I should be on the ripe side by now but the molten lather is still going strong 👍

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I’ve been using these products for a while now but recently had cause to contact them about an issue I had. The communication I received was quick, polite and a resolution swiftly provided along with an explanation of what had happened.
First class service you only get from a small business engaged with its customers.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, Easy To Navigate Website, Making It Easy To Place An Order, Variety Of Offers And Loyalty Bonuses, The Products Themselves Are Amazing, The Soaps Are Second To None And Long Lasting, The New Deodorant Stick Is Also Long Lasting And The Scent Also Lasts A Long Time While Still Keeping It Scent. All In All An Amazing Company And Products

24 July 2025
Rated 5 out of 5 stars

Excellent quality and smell

Excellent quality items, packaged really well. I’ll be purchasing again and highly recommend. Only down side was not receiving a confirmation email so was unsure if the order had gone through.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, well done Bare bar

I found Bare bar on a Google search to find a new plastic free environmentally friendly company to whom made me feel like a valued customer, as the company I had been loyal to for several years appears to have lost its way & I'm so very glad I did, Bare bar products are excellent, all natural making you feel & smell great with the deodorant never letting me down & in the recent hot weather I've worked several 16hr days plus, they're British so we are supporting our own & they reward you right back. I have also emailed Bare bar & Christian emails you straight back, answering all & any queries, plus there's a loyalty/reward scheme. Great products, great company, great customer service. I now won't buy anything else..

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Happy again

Order every 3 months and never had any problems at all
Quick delivery excellent products ,recommended to friends who have also ordered

13 July 2025

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