Bargain Car Rentals Australia - Cairns Airport Reviews 

5,246
TrustScore 4.5 out of 5

4.4

410 Sheridan Street, 4870 Cairns North, Queensland, AU


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Rated 4 out of 5 stars

Beware of taking out an insurance package online. Don't.!! Wait till you're actually picking the car up. This experience ended up being the MOST EXPENSIVE car rental EVER in all my years of renting. I... See more

Rated 5 out of 5 stars

The car was clean and as described. The staff were helpful, and the process simple. We had to change cars due to a break light out, but this was no problem to the company and was very smooth. The airp... See more

Rated 4 out of 5 stars

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable wi... See more

Company replied

Rated 4 out of 5 stars

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked win... See more

Company replied


Company details

  1. Car rental company

About Bargain Car Rentals Australia - Cairns Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 410 Sheridan Street, 4870, Cairns North, Queensland, Australia

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.4

All reviews

(5,246)

10,857 reviews in the last 12 months

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Rated 5 out of 5 stars

A good simple efficient hire

The car was clean and as described. The staff were helpful, and the process simple. We had to change cars due to a break light out, but this was no problem to the company and was very smooth. The airport pickup and drop off was efficient and welcoming. We will certainly use and recommend them again.

4 August 2026
Rated 3 out of 5 stars

Instructions for pick up need to better…

Instructions for pick up from the airport we're a bit off. The pick up area was on the complete òpposite side of the airport than explained in our email. We called the number numerous times but since our phone was out of country the office did not contact us and we had to pay a taxi to get us to the off airport rental site. We were told to contact corporate to see if we could get reimbursement. Will have to see where that goes once we return home. Otherwise, we did get a car and were encouraged to purchase the additional extra covered even though we had a third party rental coverage tbat was supposed to be included with our rental through vroomvroomvroom.com which increased the cost quite considerably than we had planned.

6 August 2026
Rated 5 out of 5 stars

Easy and quick process to get our hire…

Easy and quick process to get our hire care on the day. Staff were very cheerful and helpful. Vehicle was just right for our needs and was a pleasure to drive.
We dropped the car back and were on the shuttle to the airport within minutes.

17 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thank you for adding your review!

We are glad to hear our staff and services were up tot he standard we expect, we hope to welcome you again soon!

Rated 5 out of 5 stars

Easy to deal with and cars in good condition

Punctual pick up from airport,smooth car pick up(I had pre filled all details),car performed reliably over the 20 days and drop off had not hassles although I did take out full insurance which does make drop off easy…driver to airport was could enough to take bags out of vehicle

22 July 2026
Rated 5 out of 5 stars

Great little car had a good experience…

Great little car had a good experience with it

16 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad to hear you had a good experience with our car! Thank you for your positive feedback, we truly appreciate it.

Rated 3 out of 5 stars

Slightly scary pick up process

Booking process through Vroom was simple.
Check in involved a rather complex explanation about liability, especially the advice that we would be required to pay further hire charges if the vehicle was off the road for repairs. This was unexpected and new to us after many years of hiring vehicles.
On return we advised the accepting agent that the skinny get me home spare tyre was under inflated. She advised that this is the way it should be. This is incorrect, as the profile and size of the tyre requires a higher pressure.

3 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Hi Alastair,

Our staff are legally obligated with a duty of care to always ask if you want to take up the liability cover options directly with us as well as make sure you know how the different options work for you.

I will be passing feedback along about your depot interaction and the space saver included with the vehicle.

Rated 4 out of 5 stars

Affordable rental car

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable with basic cover which was no added cost just the $500 bond and the staff member said we would be driving an uninsured car if we didn't take the highrst insurance option. The rental protection had full costs returned as long as the base 3rd party was in the rental agreement
I didn't appreciate the threat and pressure from him to pay another $300 plus for a week to cover things very unlikely to happen

17 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate you sharing your feedback regarding your recent rental experience. We are glad to hear that you found the car to be a good value and that our airport shuttle service was great. We understand your frustration regarding the experience around cover and we will take on this feedback to help improve our services. Thank you for your review!

Rated 4 out of 5 stars

Great in the end

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked windscreen however on return we had an amazing person who made the return very quick and easy and drove us to the airport before the actual opening time.I would give him a 10/10.I have used before and would use again

8 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're truly sorry to hear about the difficulties you experienced during check in and with the initial vehicle. We appreciate you bringing this to our attention. We're delighted to know that the return process was quick and easy, and that our team member provided excellent service by driving you to the airport. We value your loyalty, and we look forward to seeing you again!

Rated 4 out of 5 stars

We enjoyed the vehicle we rented

We enjoyed the vehicle we rented, late model Honda.

Checking in was easy, drop off was painless. Good shuttle service to the airport.

The downside was it was difficult to contact some-one to shuttle us airport to depot.

29 July 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're delighted to hear you enjoyed the vehicle and found the check in and drop off processes easy, along with our shuttle service to the airport. We're sorry for the trouble you had reaching us for your shuttle pick up. To save our customers time and avoid any hold waits, we use an automated pick up request line. We appreciate your feedback as we continuously work to make this process even smoother. Thank you for your review!

Rated 5 out of 5 stars

Everything was great as usual

Awesome and easy

14 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thanks for the great rating! We’re so glad you enjoyed your rental and can't wait to welcome you back.

Rated 5 out of 5 stars

Quality late model car

Quality late model car. Professional and friendly staff made the whole process smooth and easy

8 August 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you enjoyed the quality of our car. It's wonderful that our professional and friendly staff made the process smooth and easy for you!

Rated 5 out of 5 stars

A TRUE PROFESSIONAL COMPANY true professional company with…

A true professional company with competent friendly staff. The pick up and drop off was speedy and efficient.
We will DEFINENTlY use Bargain Cars again.
We had 12 days of joy.
27 July to 8 August
Competitive price

27 July 2026
Bargain Car Rentals Australia - Cairns Airport logo

Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you had such a positive experience with our friendly staff! It's wonderful that your pick-up and drop-off were speedy and efficient, and that you enjoyed 12 days of joy with our competitive price. Thank you for your kind review, we truly look forward to welcoming you back again!

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