Bargain Car Rentals Australia - Darwin Airport Reviews 

1,711
TrustScore 4.5 out of 5

4.5

8 Osgood Drive, 0820 Eaton, Northern Territory, AU


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Rated 4 out of 5 stars

We had an issue with a flat tyre in our vehicle so we promptly got a different car. As with all Car Hire Companies, modern vehicles are generally fitted with space saver spare tyres, which are not r... See more

Rated 4 out of 5 stars

I thought the employees at Darwin performed well, given what they had to deal with, not being based at the airport. The car did the job well, mechanically, with good fuel economy, but I was irritat... See more

Company replied

Rated 5 out of 5 stars

Great customer service on picking up and dropping off car. We even got a complimentary life to the Airport via their Shuttle Bus. Our MG Sedan was spotless. Would recommend.

Rated 5 out of 5 stars

Most cars are new except for the 12-seater Toyota Van which have old matting.. Overall, the car I rented were in their best engine performance and condition.Kudos to the friendly and helpful Staff. Th... See more

Company replied


Company details

  1. Car rental company

About Bargain Car Rentals Australia - Darwin Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 8 Osgood Drive, 0820, Eaton, Northern Territory, Australia

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(1,711)

9,825 reviews in the last 12 months

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Rated 4 out of 5 stars

Great value

Great price, staff, & car. Just got to sort out drop off/pick up :) Have used before & happy to use again.

19 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so pleased to hear you found our prices, staff, and car great! We appreciate your feedback regarding the drop-off/pick-up process and are happy to know you'll use us again.

Rated 5 out of 5 stars

Again great service

Again great service - nothing too much trouble

29 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so glad to hear that our service was great and that we could assist you without any trouble. Thank you for your kind words!

Rated 5 out of 5 stars

Price was great

Price was great. Staff were professional.weren’t able to make contact from the airport after hours

29 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're glad you appreciated our pricing and professional staff. We are sorry you experienced difficulty contacting us after hours from the airport. We are reviewing our after-hours communication protocols to prevent this.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, efficient, no extra charges

27 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so glad to hear that you found our service trustworthy and efficient, and that there were no unexpected charges. We strive for transparency and appreciate your positive feedback!

Rated 5 out of 5 stars

Convenient city pick up and airport…

Convenient city pick up and airport drop off without excessive charges.
Fast shuttle to airport.
All round great service.

26 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so glad you found our pickup and drop-off convenient. Thank you for your feedback!

Rated 5 out of 5 stars

Fantastic customer service great…

Fantastic customer service great shuttle bus pick-up service from the airport, I would definitely use them again.
The staff are all very friendly & helpful. 😀

8 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so happy to hear that our customer service and shuttle pick-up made such a positive impression. We appreciate your kind words!

Rated 5 out of 5 stars

Great price and friendly service.

Easy pick up and drop off with shuttle service. Clean, reliable, low kms vehicle. Great price and friendly service.

14 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so pleased you found our shuttle service, vehicle, and pricing excellent. We appreciate your kind words about our friendly service!

Rated 5 out of 5 stars

The service was excellent

The service was excellent. No frills the personal where kind and courteous I will certainly deal again

22 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We are so pleased to hear our service was excellent and our staff were kind and courteous. We appreciate your feedback!

Rated 3 out of 5 stars

didnt like the hybred hilux 48v hilux…

didnt like the hybred hilux 48v hilux used to much fuel and pick up from air port wasnt were they told us to be had to get a uber to there office after 45 min wait

20 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're sorry that the vehicle you received didn't meet your expectations. Regarding getting to the depot, we do have instructions on the booking confirmation you received, as well as on our website. If you're ever having trouble with what you need to do regarding pick-up, please don't hesitate to give us a call on +61 3 6165 0838.

Rated 5 out of 5 stars

Happy customer

Competitive price. Car was clean, comfortable and ran smoothly. Staff were helpful and friendly

22 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're glad you found our prices competitive and enjoyed your clean, comfortable car. We appreciate your feedback!

Rated 5 out of 5 stars

I had an easy experience in picking up…

I had an easy experience in picking up and returning the car each time I’ve hired from them.

21 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're so glad you had an easy experience picking up and returning your car each time. We appreciate your feedback!

Rated 5 out of 5 stars

Very easy pick up and drop off with…

Very easy pick up and drop off with friendly staff.

20 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're delighted that pick-up and drop-off went so smoothly. We'll pass your feedback on to the team!

Rated 2 out of 5 stars

You don’t get a full tank of fuel and…

You don’t get a full tank of fuel and yet you must bring it back full bad form bargain car rentals will never use them again
Car windows were so hard to see out of and wasn’t the car I ordered

3 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

If we ever give out a vehicle without a full tank of fuel, it's deeply regrettable. When issues like this are noticed, if you can send through a photo of the fuel gauge at pick-up, we can advise the depot that you will be returning the vehicle without a full tank, or send you a reimbursement for the missing fuel.

We apologise for the inconvenience you experienced with your rental. If you would like us to investigate this further, please reach out to us at info@bargaincarrentals.com.au.

Rated 5 out of 5 stars

Good car in good condition

Good car in good condition
Served the purpose
No issues

10 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're glad to hear our car suited your needs. Thank you for your feedback!

Rated 4 out of 5 stars

Decent car at a decent price with no…

Decent car at a decent price with no major issues or nasty surprises. Pick up process from the airport was quite slow and uncertain but other than that everything went smoothly.

Friendly and helpful staff. Recommended.

15 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're glad you found our car and price decent, and appreciated our friendly staff! We apologise for the slow pick-up process, and we'll let the depot know about your feedback. Thank you for your recommendation!

Rated 1 out of 5 stars

The whole process was disappointing…

The whole process was disappointing from booking beleiving i had full excess cover incl but to find out it was an agency & not Bargain cover so it cost me anoth $400 and was not able to cancel the other cover. The car was crap, could not connect to maps and the driver assist alarms were rubbisb. As sensor fell off whilst parked in the Novotel & although it was still connected when i informwd the staff when checking in they made out it was my issue and not the fact the car is Chinese rubbish.
I doubt i will rent from Bargain again
Staff at check in and checkout were not informative and seemed like they did not give a crap about my satisfaction even when i pointed out i could not connect to maps he said for me to just hold my phone amd use it

8 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We're sorry that the process wasn't to your liking

We're sorry that you weren't able to connect to the map function of the vehicle and that the safety features of the vehicle were frustrating.

Regarding the sensor that fell off, the same way that if someone borrowed your vehicle and returned it missing a part, advising that it fell off does not remove liability for the damage.

We will pass the feedback on to our staff at the desk, to make sure we're empathising more, rather than jumping straight into problem selving when it comes to issues like this, thank you for the guidance.

Rated 4 out of 5 stars

Great service by staff

Great service by staff. Only complaint would be that car was not clean (vacuumed) inside and was dirty outside.

Very easy pick up and drop off though.

4 June 2026
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Reply from Bargain Car Rentals Australia - Darwin Airport

We appreciate your feedback. We are sorry the car's cleanliness was not up to standard. We are glad pickup and drop-off were easy.

Rated 5 out of 5 stars

Great service

Great service, the car pick and drop off was super easy and quick and the car went great on our road trip around Kakadu and Katherine National parks. Would definitely book Bargain again when we are back in Australia!

13 June 2026
Bargain Car Rentals Australia - Darwin Airport logo

Reply from Bargain Car Rentals Australia - Darwin Airport

We're so glad to hear your car pick-up and drop-off was easy and quick. It's wonderful the car performed well on your road trip! We appreciate your kind words and look forward to your next visit to Australia!

Rated 1 out of 5 stars

DON’T use this company

DON’T use this company. They are kilometers away from actual airport and you have to wait for their shuttle bus. It adds a couple of hours to your return trip. An ‘SUV’ from them is a tiny and crumple-style car that is dangerous on Stuart Highway. And they take $1 from your card so they have an excuse WITHOUT communication to add another $300-$500 to your fee. Choose one of five companies actually based right inside airport who behave professionally.

6 June 2026
Bargain Car Rentals Australia - Darwin Airport logo

Reply from Bargain Car Rentals Australia - Darwin Airport

We sincerely apologize for the inconveniences you experienced with our shuttle service and vehicle allocation. We are truly sorry that your rental did not meet your expectations for safety and comfort. We are also concerned about the additional charges and will investigate this matter thoroughly.

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