Bargain Car Rentals Australia - Melbourne Airport Reviews 

5,740
TrustScore 4.5 out of 5

4.4

3 Annandale Road, 3045 Melbourne Airport, Victoria, AU


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Rated 5 out of 5 stars

Moe at the front desk was very helpful and friendly. The car we booked wasn't available, but he found an even more suitable car, helped confirm luggage would fit, and even gave a discount for a differ... See more

Rated 5 out of 5 stars

Great prices. Staff very friendly and helpful, especially when the lovely 2026 Toyota corolla hybrid I was given had several features I did not know how to use! Administration online, on arrival and o... See more

Rated 5 out of 5 stars

The process was just easy. I have rented cars all over the world and I must say Barhain Car rentals made it easy!!! Usually the check in process is laboriously slow and tedious not here, quick efficie... See more

Rated 3 out of 5 stars

Very rude staff both picking up and dropping vehicle. Unhelpful. And not a smile anywhere. The vehicle was ok - dirty from overnight rain so hard to see pre-existing marks on exterior. Overall a... See more


Company details

  1. Car rental company

About Bargain Car Rentals Australia - Melbourne Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 3 Annandale Road, 3045, Melbourne Airport, Victoria, Australia

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.4

All reviews

(5,740)

9,953 reviews in the last 12 months

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Rated 2 out of 5 stars

Your bus was slow to collect on pick…

Your bus was slow to collect on pick up.
The car was clean - no problems with the car at all.
The rudeness of the woman when I returned the car was beyond ridiculous. Treating me like a naughty child as I had accidently put it in the wrong spot. By the way there was no one waiting so it was not like she was flat chat and it was 5pm.
I will never use your service again and have booked with Budget for my next trip.

16 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for your feedback. I am sorry to hear about the delay with your pick-up and the negative experience you had with our staff member when returning the car. We strive to provide excellent service, and it's clear we fell short in this instance. Your comments are valuable, and we will address these issues internally to prevent similar occurrences.

Rated 5 out of 5 stars

All round good value

Easy booking process, helpful team, friendly drop-off and collection.
Clean, well maintained, economic vehicle.
Good value.
Will be back again.

3 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We are glad to hear you will be coming back, we look forward to seeing you next time!

Rated 4 out of 5 stars

Reliable and affordable option

The price was good, the shuttle from the airport was quick and reliable, check in was easy. My only issue is the little MG car was not great - difficult to get it to go up hills!

7 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for sharing your positive experience!

Feedback around our vehicles is always passed along.

Rated 5 out of 5 stars

Good value for money

Good value for money, wonderful customer service (including the pick up driver), simple process

14 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad you found our service to be good value for money and that the process was simple. It's wonderful to hear that our customer service, including the pick-up driver, was excellent!

Rated 3 out of 5 stars

Two things

Two things, the CarPlay would not connect and the windscreen washer didn't work.

15 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We appreciate you sharing your feedback regarding the CarPlay and windscreen washer. We are looking into these issues to prevent future occurrences.

Rated 5 out of 5 stars

Excellent Service

friendly staff and service was excellent.

14 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We appreciate your kind words. Thank you for sharing your feedback!

Rated 5 out of 5 stars

The staff were very professional

The staff were very professional, full explanation of the rental agreement and insurance info. Just keep on doing what you do best. Cheers

14 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased to hear that our staff were professional and provided a full explanation of the rental agreement and insurance information. We appreciate your kind words!

Rated 5 out of 5 stars

EXCELLENT SERVICE

Great Service, Staff excellent , great location, great shuttle bus service. Highly recommend.

29 June 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased you experienced great service and found our staff excellent. We appreciate your kind words about our location and shuttle bus service!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I recently rented a car from Bargain Car Rentals and had a fantastic experience from start to finish. The booking process was straightforward, the pickup was quick and hassle-free, and the staff were friendly, professional, and genuinely helpful.
To top it off, I received a complimentary upgrade, which was a really nice surprise and made the trip even more enjoyable. The vehicle was clean, well-maintained, and exactly what I needed.
What impressed me most was the value for money. The pricing was very competitive compared to other rental companies, and there were no unpleasant surprises along the way.
Great customer service, an easy rental process, excellent value, and a free upgrade—I couldn't ask for much more. I'll definitely be using Bargain Car Rentals again and would happily recommend them to anyone looking for a reliable and affordable car hire option.

19 June 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We are so pleased to hear you had such a fantastic experience with us! It's wonderful to know that our straightforward booking, quick pickup, and friendly staff contributed to a positive rental.

Thank you for your kind words and for recommending us; we truly appreciate your business and look forward to welcoming you again.

Rated 5 out of 5 stars

Excellent service and good car despite slow check in

Check was a bit slow as their was some issue with incorrect billing but that being said the girl that checked us in was very apologetic and helpful and was able to verify the incorrect billing was rectified
On return it was so quick, we got there at 7.15am and the shuttle driver was just leaving but revered back in to pick us up. Literally took us 2 min to return car and get on shuttle to airport, driver was very friendly and courteous
Price excellent and will definitely use again and highly recommend Bargain

13 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're delighted to hear you had such a positive experience with us! We appreciate your understanding regarding the initial billing issue and are glad our team could resolve it efficiently.

It's wonderful to know our shuttle service was quick and convenient for your return. We look forward to welcoming you back!

Rated 5 out of 5 stars

Easy process

Easy process, friendly service and good price.

5 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad you found our process easy, our service friendly, and our prices good. Thank you for your review!

Rated 2 out of 5 stars

I normally travel to Melbourne every…

I normally travel to Melbourne every week. And I have ordered the car from u guys mutiple times. However this time the wait was more than 25 mins in freezing cold. When the driver arrived I asked him “what happened as normally the pickup van arrives within 15 mins or more”. He abruptly and rudely said “I dont know i just started and then started talking rudely to me.” I said thank you to stop the conversation. There are another older gentleman and the driver turned the heating on & said to the older gentleman” its cold, heating only for you”, looking at me through his front mirror. The driver lacked courtsey, manners and on top was super rude and made me feel insulted for just asking that why the pickup van took so long. I mentioned this to the booking lady at the counter, who apologisedon his behalf but it was not her fault, it was the driver with bad attitude and lacked professionalism. Also, I booked Kona and got an older version of MG. Normally u guys are amazing like east coast and other rentals but this time it was shocking.

13 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

Thank you for adding your review,

Our customer interactions and any feedback around them is always taken seriously, your feedback will be passed along to our internal team for follow up.

It does look like our compact SUVs did have some late returns so that category vehicle was not available for you, we do keep all of our vehicles within 3 years of their model manufacture but apologies if the vehicle we could provide at the time was something you were uncomfortable driving.

Hopefully we can welcome you again soon and provide a service up to the standard we expect.

Rated 5 out of 5 stars

Superb Car Rental Company in Melbourne

love the booking process. website is user friendly and easy to make booking and payment.

12 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so glad you found our booking process worked for you.

Thank you for your positive feedback!

Rated 2 out of 5 stars

It was great value for money

It was great value for money, and the rental car was in excellent condition.

However, my vehicle pick-up experience was disappointing. I was served by a lady at the Melbourne Airport office who was unprofessional and raised her voice at me when I asked questions about the vehicle during the pick-up process. This made the experience uncomfortable and left a poor impression.

While I was satisfied with the quality of the car and the overall value, I hope bargain can improve its customer service to ensure a more positive experience for future customers.

11 July 2026
Bargain Car Rentals Australia - Melbourne Airport logo

Reply from Bargain Car Rentals Australia - Melbourne Airport

We're very sorry to hear about your disappointing experience during vehicle pick-up. We understand how frustrating it is when a team member's conduct makes you feel uncomfortable. This is not the standard of service we aim to provide, and we will be addressing this internally to ensure a more positive experience for all our customers.

Rated 5 out of 5 stars

It was a fast and uncomplicated…

It was a fast and uncomplicated experience. And I didn't realize I had booked a compact car and the lady was going to allow me to book another bigger vehicle but I just ended up getting the one I booked.

12 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so happy to hear that your experience was fast and uncomplicated! We understand that sometimes the vehicle booked might not be exactly what you had in mind, and we appreciate your understanding. We're glad we could offer an alternative.

Rated 5 out of 5 stars

As always.. *****

As always, great experience from airport to car yard and back. Staff always happy to help… great car.

11 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so pleased you consistently have a great experience with our service and staff, and that you enjoyed your car. Thank you for your kind words!

Rated 4 out of 5 stars

The website allows you to purchase…

The website allows you to purchase excess insurance through a third party and you only find out about the one you guys sell when picking up the car.that doesnt sit right. Pickup and drop off was fine, process was quite quick and pretty simple.

11 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We appreciate your feedback regarding the insurance information. We understand your concern about discovering our insurance options only at pickup. We are reviewing our communication process to ensure all options are clearer upfront.

Rated 5 out of 5 stars

The car was perfect

The car was perfect, very clean, staff were lovely on pick up and drop off as always can never fault the friendliness from these guys. 110% will recommend to all family and friends. We will always go with bargain car rentals as they have always looked after us when travelling to Melbourne :)

11 July 2026
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Reply from Bargain Car Rentals Australia - Melbourne Airport

We're so happy to hear you found the car perfect and clean, and that our staff were lovely. We truly appreciate your 110% recommendation to family and friends, and we look forward to continuing to look after you on your Melbourne travels!

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