Bargate Reviews 

128
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members for providing clear guidance, detailed explanations, and reassuring support throughout the entire property buying journey. Many buyers note that the sales team makes them feel completely relaxed and valued without any pressure during visits. Consumers are also very impressed with the superior quality of the house builds and the attractive, convenient locations chosen for these new developments. People genuinely appreciate the smooth communication, excellent responsiveness, and continuous assistance received from the dedicated team right up to completion and beyond.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, welcoming, and knowledgeable from the initial reservation... See more

Service

Reviewers mention positive feedback about service, noting that the sales team is exceptional, professional,... See more

User experience

Users describe positive interactions with user experience, noting that the buying process is smooth and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that the team is always approachable,... See more

Location

Customers consistently note positive experiences with location, expressing delight with the stunning setting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys at hertiage place have been outstanding since the beginning The service provided not just by the sales team but the quality and communication by all has been second to none At... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer in the UK, we had heard lots of scary stories about new houses and builders but meeting the sales team at Bargates took away all our worries! Special thanks to Jonathan who ga... See more

Rated 5 out of 5 stars

This is the first time I am purchasing a house in the UK. Needless to say I have endless questions, uncertainties etc. The small bespoke team at Bargate Homes (Heritage Place) is extremely pat... See more

Company replied

Rated 5 out of 5 stars

We collected our keys today and honestly, it’s been a wonderful experience with the Bargate team, they made the whole journey feel so much easier than we ever expected. From Jonathan to Charlie,... See more

Company replied


Company details

  1. Home Builder

Written by the company

We care about what we build. We care about where we build. We care about how we build. Because our family of employees live locally and have a shared pride and passion for the quality of homes we build, we strive to build landmark, legacy developments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

128 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(128)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great new house experience

Our experience with Bargates at Shepherds Green was really good. Seth, Maddie and Victoria ensured we were kept happy even when there were a couple hiccups. Even after moving in they’ve ensured that nothing’s too much trouble.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The A team

The sales team were incredibly friendly, helpful and knew what they were talking about. The site had a walking and dog park which suited our needs. The house was what we wanted with the energy saving features. The site was in the search area we wanted. The sales team then helped us process the purchase of the house at every step including supporting us 2 months after moving in with any issues.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Shepherds Green

Having visited several new developments in the area, the difference with Shepherds Green was clear from the start. The development itself is thoughtfully designed—the way the homes sit within the New Forest landscape make it feel like a proper community rather than a crammed-in estate .

And have to give credit to the sales team—Seth, Victoria, and Maddie. From our first visit to the show home, they were professional, friendly, and genuinely helpful without ever making us feel pressured. They patiently walked us through different plots, answered endless questions, and kept us updated throughout the process. They've always been easy to reach and quick to respond .

The house itself is beautifully finished and clearly built with care. Any minor snags we identified were dealt with promptly and without fuss.

Thanks to Seth, Victoria, Maddie, and the wider Bargate team, what could have been a stressful process felt smooth and genuinely enjoyable.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

I have been very impressed from the start with the sales team, providing a welcoming, reassuring and knowledgeable approach.

Selling your home is not an easy process and despite waiting longer than anticipated, they maintained supportive throughout, making the process as smooth as possible.

I love the variations of designs on site and the attention to detail/spec within the property. The grounds are exceptional and retain a connection with nature. The homes have style whilst providing a blank canvas for your own, and it does feel like home.

I have been here for one month and the snags that come with any buildings have been quickly responded to by a very lovely customer care team who are quick to take your call.

Thank you Bargate team!

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Bargate

We have had an excellent service from Bargate builders from the initial reservation to actually moving in Seth, Maddie and Victoria have been a constant support through out the whole process.
They sent weekly emails with pictures and updates to the property we were buying .
Any questions or queries we had they answered immediately and if they didn’t know they would find out and let us know.
This all made the buying process less stressful for us and we’re very happy with our Bargate home .

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Our experience

Our experience with Bargate was truly amazing. They helped us a lot throughout our journey of purchasing a home. As you can imagine there are a lot of questions and concerns that come with the process of purchasing a house. However with continued support from the Bargate team especially the sales department Tony, Zoe and Allison we were supported continuously and all of our queries were answered and any issues we encountered were solved quickly as possible. I definitely recommend using Bargate as even now after we have been in our home for over a month they are still providing support when we need it.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

From my very first contact with Bargate…

From my very first contact with Bargate Homes through to meeting the wider team, I’ve had a fantastic experience. They’re a great developer, and I absolutely love my new home.

Nothing is ever too much trouble, even now that I’ve moved in. Zoe, Tony and Josh have all been incredibly helpful, friendly and approachable, and it’s always lovely to have a chat whenever we cross paths.

I’m really pleased with my experience with Bargate Homes and would happily recommend them to anyone looking for a new home.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy first time buyers!


As first time buyers, we highly recommend purchasing a Bargate home, with minimal knowledge about the process we received nothing but clear guidance, explanations, and support from Tony at Bargate. Tony has been nothing but accommodating and supportive from the moment we viewed the Admirals Green development and has been pivotal in securing our first home. We’re very happy with our entire experience so far.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

First home buying with Bargate !

The experience with Bargate Home has been exceptional - it’s been a very personal experience throughout and thanks to both Jonathan and Joel who have answered all our questions from day 1! Getting our first home couldn’t have been a smoother experience :)

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Heritage Site

Overall pleasant and customer attentive experience from Bargate going through the process of exploring available houses and show home.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

5*! A pleasure to deal with.

Jonathan and Joel have been extremely helpful and knowledgeable in the process of purchasing my new home.The level of detail and genuine care into all of our discussions has been great - I'd highly recommend considering Bargate for you new home.

Thank you for being so accomodating.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

ADMIRALS GREEN DEVELOPMENT, Warsash

Myself and My partner visited the Admirals Green Development in Warsash on a Saturday morning with no arranged appointment, but we were greeted by Johnathan who was extremely accommodating to this. Johnathan is a great listener and was understanding of our current situation and was able to offer experience and advice in our quest to move from our current home into this wonderful new development. The show home is presented beautifully and the standard and aesthetics of the new builds on first impressions look fantastic. We are grateful for the time spent with Johnathan appreciating the development. Many thanks.
Regards
Chris&Zoe

25 July 2026
Unprompted review
Rated 5 out of 5 stars

A great team to deal with at Bargate!

Our experience with Bargate so far has been excellent, we haven't purchased a new build property before and everyone we've dealt with has been efficient and helpful explaining each step of the process clearly. Particular thanks to Seth, Maddie and Victoria for their help and progress updates, and to Stephanie for making the process smoother. We're excited to move into our new home!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Shepherds Green

We recently purchased our new home at Shepherds Green with Bargate Homes, and we couldn't be happier with the whole experience.

From the very beginning, the sales team – Seth, Maddie and Victoria – were fantastic. They were always on hand to answer any questions, provide regular updates. We felt informed and supported throughout the purchase.

We also took advantage of Bargate's part exchange scheme for our previous home, which made the move so much easier. It removed a lot of the uncertainty and stress that comes with selling a property, and we'd definitely recommend it to anyone considering a new build. Bargate also recommended Moore Barlow as our solicitors, and they provided an excellent service throughout the legal process.

Although there were a few delays which meant our moving date was pushed back, the team communicated with us every step of the way. We were able to visit the the property at any opportunity we liked before completion, allowing us to see the progress being made and take measurements for furniture and other items. This made us feel involved and helped us prepare for moving day.

We also met with Tamsin, who guided us through choosing our flooring and helped us visualise how our kitchen and bathrooms would look with all of the fixtures, fittings and finishes. Her knowledge and advice made those decisions much easier.

Before we moved in, Nina gave us a comprehensive handover of our new home, explaining how everything worked and answering all of our questions. She was incredibly knowledgeable and helpful, which gave us real confidence when moving into a brand-new house.

As with most new-build homes, we did encounter a few snagging issues after moving in. However, Bargate's Customer Care team have been excellent. Every issue we've raised has been logged promptly, contractors have attended as arranged, and repairs or replacements have been carried out efficiently. The aftercare has been just as impressive as the buying experience.

Overall, we've had a great experience with Bargate Homes and are absolutely delighted with our new home at Shepherds Green. We'd happily recommend them to anyone looking to buy a new-build property.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

We came across Bargate at Shepherds…

We came across Bargate at Shepherds Green when viewing other properties for sale in the area and visited their sales office unannounced to be greeted by Maddie's friendly face, ready smile and warm welcome.
She offered help and advice and arranged a site visit to see several plots.
After two further site visits we are in the process of buying and have found the service from the sales team of Seth, Maddie and Victoria to be professional, informative and helpful.
Answers to our questions were either given immediately or, if needs be, someone would find out the answer and report back later.
On one occasion, Theo (a trainee on a learning curve!) joined us. He was courteous, respectful and attentive to our needs. Theo, undoubtedly, will be an asset to any organisation which employs him.
We look forward to completing the purchase satisfactorily with the help of the staff at Shepherds Green.
Carole and John

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t.

We brought our bargate home in 2022

They promised us there would be no parking on the roads. We have crossroads with no give way so people go down it at 40mph on the wrong side of the road without stopping. We have people who are parking on extremely dangerous places like on the crossroad taking our visibility to zero. I cannot safely leave my house most days because of how bad the parking is.

We complained for years. Not just us but many on the estate. The estate managements idea was a parking enforcement company. Everybody was up in arms so they dropped it

That’s it. The other day the access to the estate was blocked. No one could go in or out because someone had stopped right in the middle of the road. What’s Bargate answer? Nothing,….had someone been in cardiac arrest that would have stopped them for 15 mins. Cardiac arrest is a cat 1 response of around 8mine and adding on 15 would have made a huge difference with someone in cardiac arrest.

No bollsrds. Nothing. No white lines. I’ve written emails saying someone will get hurt on the crossroads as not only is there no road lines etc or give ways there’s also people parking on it so you have zero visibility looking at it

Bargate seems to not want to actually do anything other than the parking management which none of us wanted. They went from zero to 100

They refuse to do anything about the DANGEROUS parking. Not the lazy or inconsiderate. But the actual dangerous parking which would impede emergency vehicles. I have begged and begged for help. I even got the MP involved and Bargate still haven’t helped with the parking

Wouldn’t recommend at all

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Staff were extremely helpful (Jonathan and Joel) and really worked hard to help us get the home we wanted. Incredibly friendly and accommodating, really knowledgeable, and extremely responsive. Quality of the homes and the estate itself is superb. Other developers in similar price range nowhere close on quality or customer service. I would not hesitate to recommend Bargate!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Sales Team support

What has really stood out for us was and is the outstanding and on-going support we received from Zoe, Maddy and Tony at the Admirals Green site in Warsash. They were brilliant! And we really love the house - just right for us.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

We visited the new Shepherds Green…

We visited the new Shepherds Green development to look at the show homes and get a feel for the general area.

Was very well looked after by Seth who not only walked us through the show homes, but also made arrangements for us to see one of the other recently completed houses that was one of the styles most suited to our needs.

Seth was clearly very knowledgeable and was able to answer all of our questions. As agreed he also followed up our visit with an email summarising our visit and asking if we had anything further to ask..

Overall a really useful visit and we were very impressed with the whole set up and professionalism.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Over the moon with our new home from Bargate Homes

After 3 years of searching, we are absolutely thrilled to have finally found our dream home with Bargate Homes. We exchanged contracts today and we are over the moon!!! 🤩

From the very beginning, the whole process has been smooth and straightforward. The sales team has been consistently kind, friendly, and always available, responding promptly by phone and email. They truly listened to our requirements and made everything feel easy and well supported throughout. Their honesty and willingness to help gave us complete confidence, and we genuinely feel we’ve purchased the best home with excellent value and fantastic location!

Everyone we dealt with has been exceptional and played a part in making our experience so positive, but a special thank you goes to Jonathan, who we met with most often and who patiently guided us through all our questions and queries. We would also like to thank Tony and Joel for their help along the way, which we really appreciated.

We are so glad we chose Bargate Homes at Heritage Place! The quality of both the homes and the sales team/customer service has been outstanding. Looking forward to making new family memories in our perfect home. 🥰♥️

28 April 2026
Unprompted review
Bargate logo

Reply from Bargate

Thank you for your fantastic review. Customer feedback like yours helps us maintain high standards and continue improving our service.

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