Purchased a pair of shoes from Melbourne CBD shop. The shoes made by gazelle leather which is amazingly flexible. Like the quality and design which is suitanle both casual and smart code. I recommen... See more
Location
Switch locationSpring Street 51, 3000 Melbourne, Victoria, AU
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Quick delivery and great packaging. Thanks 😊
Company replied
excellent quality and very friendly staff
Company replied
Excellent customer service Fast communication
Company replied
Company details
Written by the company
Barhion is a distinguished leather goods store in Australia, renowned for its commitment to quality and craftsmanship. We specialise in handmade products and offer an exquisite range of men's and women's shoes, accessories, and bags. Each item in our collection is crafted with the utmost care, ensuring both style, durability, and comfort. Our products perfectly blend traditional techniques and modern aesthetics, reflecting a deep appreciation for the art of leatherwork. Whether you're seeking a statement piece or a timeless classic, Barhion is your destination for leather goods that are both luxurious and practical, tailored to elevate your style.
Contact info
Spring Street 51, 3000, Melbourne, Victoria, Australia
3.8
Great
5 reviews
Hasn’t replied to negative reviews
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Gazelle Leather Shoes
Purchased a pair of shoes from Melbourne CBD shop. The shoes made by gazelle leather which is amazingly flexible.
Like the quality and design which is suitanle both casual and smart code.
I recommend 👌
30 May 2024
Unprompted review
Inefficiency
Unable to return shoes. Shoes are not up to the standard I expected. Although customer service has been polite to me the web site has not been updated and I am not satisfied that a refund will be submitted. I buy shoes all the time and I will never buy from this company again. I have had a stressful experience and will not repeat my mistake
15 April 2024
Reply from Barhion - SpringStreet
We sincerely apologize for the inconvenience and disappointment you experienced with your recent purchase. We understand how frustrating it can be when a product does not meet expectations and when the return process is not as smooth as it should be.
We are committed to improving our service and making things right for our customers. Please contact our customer service team directly at furkan@barhion.com.au so we can assist you with the return process and ensure your refund is processed promptly.
Your feedback is valuable to us, and we will use it to improve our website and overall customer experience. We regret that your experience with us has been stressful, and we hope to have the opportunity to make it right.
Thank you for bringing this to our attention.
Best regards,
Reply from Barhion - SpringStreet
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with our customer service team and that you appreciated our fast communication.
Your satisfaction is our top priority, and we are committed to providing the best possible service to our customers. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
excellent quality and very friendly…
excellent quality and very friendly staff
4 March 2024
Unprompted review
Reply from Barhion - SpringStreet
We're delighted to hear that you found our quality excellent and our staff very friendly! Providing top-notch products and service is our priority, and we're thrilled that we could meet your expectations. If you ever need anything else or have any questions, please feel free to reach out. We're here to help and look forward to serving you again in the future.
Reply from Barhion - SpringStreet
You're welcome! We're glad to hear that you were pleased with the quick delivery and great packaging. Your satisfaction is important to us, and we appreciate your kind words. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. 😊📦
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