I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more
Company replied
I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more
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Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more
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Company details
- #168 of 202 best companies in Online marketplace
- #3 of 5 best companies in Review site
- #6 of 10 best companies in Search engine company
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237 (Open 24 hours a day, 7 days a week), Ireland: +353 76 888 6814 (Open 24 hours a day, 7 days a week), US: +1 424 227-5323 (Open 24 hours a day, 7 days a week), Canada: +1 (604) 227-5161 (Open 24 hours a day, 7 days a week), South Africa: +27 87 551 7012 (Open 24 hours a day, 7 days a week), Australia: +61 0282 946 827 (Open 24 hours a day, 7 days a week), New Zealand: +64 800 453 941 (Open 24 hours a day, 7 days a week), Singapore: +65 3129 2431 (Open 24 hours a day, 7 days a week), France +33 01 70 71 26 34 (Ouvert 09:00-18:00 Lun-Ven), Deutchland +49 30 837 97627 (Mo-Fr 09.00-18.00)
- team@bark.com
- bark.com
4.0
Great
109K reviews
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Quick response and understood our needs.
28 April 2026
Unprompted review
Reply from Bark
Hi Bill,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received a quick response and that your needs were clearly understood. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I did have one very quick response who…
I did have one very quick response who I would have used if my husband had not found some lads from his works willing to do it.
23 April 2026
Unprompted review
Reply from Bark
Hi Katrina,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received a quick response from one of the professionals on Bark, even though you ultimately arranged the work through another source. It’s great to know the platform was able to connect you with someone promptly.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I have wasted hours going around the…
I have wasted hours going around the houses on bark web page, only to be told that if I now download the app it will save me time.
No thanks, bring back the yellow pages.
28 April 2026
Unprompted review
Reply from Bark
Hi Stephen,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must have felt.
We appreciate that you want a simple and efficient way to find services, and we’re sorry that the process on the website didn’t meet your expectations. Your feedback about the navigation and app suggestion is really helpful, and we’ll make sure it’s passed on to the relevant team for review.
If you change your mind and would like assistance in using the platform more effectively, we’d be happy to help.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Great app experience
Great app experience.
Worked for me got great experienced guys gave me good quotes
21 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you had a great experience using the app and were able to connect with experienced professionals who provided you with good quotes. It’s great to know the process worked well for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I had Man and van service from Joseph…
I had Man and van service from Joseph Madu who collected my household items from Leeds to Rotherham. He did a fantastic job. Was at the site before agreed time and did the packing. He delivered a great service. Thank you Joseph Madu.
From Lilly B
26 April 2026
Unprompted review
Reply from Bark
Hi Lilly,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that professional provided a fantastic man and van service for your move from Leeds to Rotherham. It’s great to know he arrived ahead of time, assisted with packing, and delivered a smooth and reliable service throughout.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Hedge cutting
They gave a really good price for the hedge work. The hedges are great now, we can see over them. They started work with 10 mins of being here and they only came to give us a quote.
26 April 2026
Unprompted review
Reply from Bark
Hi Susan,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received a good price for the hedge work and that the result has made such a difference to your garden. It’s great to know the team arrived promptly and got started quickly on the job.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Easy app to navigate
Easy app to navigate
Had my job answered & quoted within an hour & completed within the week
10/10
26 April 2026
Unprompted review
Reply from Bark
Hi Nicola,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found the app easy to navigate and that your job was responded to quickly, quoted within an hour, and completed within the week. It’s great to know you had such a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Very disappointing experience with Bark.
I signed up expecting genuine leads, but my experience has been extremely poor. I spent credits on leads that appeared to be fake or completely unresponsive, and when I tried to claim my credits back under their “hire guaranteed or credit return” promise, Bark refused.
In my opinion, the platform feels very misleading. You are encouraged to keep buying credits, but when the leads are poor quality or seem fake, it is very difficult to get any support or refund.
I would not recommend Bark to other small businesses. It has felt like a waste of money and time, and the service has not delivered what was promised.
21 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how disappointing this must feel.
We take concerns around lead quality, responsiveness, and our Get Hired Guarantee very seriously. Customer enquiries on Bark are submitted directly by individuals looking for services, and while we have systems in place to help reduce low-quality or invalid requests, we understand that not every lead will meet expectations.
We’re also sorry to hear you feel your experience with the credit return process wasn’t resolved as expected. If you’d like, we’d be happy to review your account and the specific leads in question to ensure everything was handled correctly under the guarantee.
Please feel free to contact us at reviews@bark.com with the relevant details so we can look into this further for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback with us.
We’re really pleased to hear that you had a great experience and found the site to be perfect for your needs.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Faheem Bhanji @Clear Balance accounting…
Faheem Bhanji @Clear Balance accounting was efficient, timely and affordable.
20 April 2026
Unprompted review
Reply from Bark
Hi Kathy,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that Professional at Clear Balance Accounting was efficient, timely, and affordable. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
We buy Credits but bad leads
Ive been with Bark for several years paying for leads for catering. Their costs have gone up but the validity of the leads have hone down. Scammers. Disconnected phone numbers. People who were being required yo pick annswers just yo check out the site. The worst part is you spend 10-20$ a lead for garbage and they are not Prompt with refunds.
They have gotten way worse over the last two years.
22 April 2026
Unprompted review
Reply from Bark
Hi Becca,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating this must feel, especially given your long-term use of the platform.
We take concerns around lead quality, contact validity, and refund handling very seriously. Customer requests on Bark are submitted directly by individuals looking for services, and while we do have measures in place to reduce spam or low-quality submissions, we understand that not every lead will meet expectations.
Your comments regarding disconnected numbers, perceived low intent, and changes in lead quality are important, and we’ll be sure to pass this on to the relevant team for review. We also appreciate your feedback on refund processing times, as we’re always working to improve both fairness and responsiveness in these cases.
If you’d like, we can also review specific leads from your account in more detail to investigate further. Please feel free to contact us at reviews@bark.com with the relevant information.
The Bark Team
You're paying for Craigslist-quality leads.
You're paying for Craigslist-quality leads.
Most leads are ghosts.
Every client that has responded, which is two, has said I'm too expensive, even with transparent pricing on my profile, and even offering a steep discount - still too expensive.
Bark refuses to add or require a lead to provide their "budget"/"price range" so businesses can determine ahead of time if a lead is even a good fit.
Bark also dodges you on their Get Hired Guarantee credit refill. I eventually got it after asking multiple times. Still, I'd rather have my money back.
If you're running a business, you know paying $20/lead for Craigslist quality is a losing situation.
26 April 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how frustrating this must feel.
We take concerns around lead quality, pricing alignment, and response rates very seriously. Customer requests on Bark are submitted by individuals looking for services, but we appreciate that not every lead will be the right fit or result in a response. We also understand how important it is for professionals to have clear expectations around budget when deciding whether to engage.
Your feedback regarding budget visibility and your experience with the Get Hired Guarantee has been noted, and we’ll be sure to share this with our team. We’re always working to improve the platform and make it more effective for professionals.
If you’d like, we’d be happy to review your account and specific leads in more detail to better understand what’s been happening and see how we can support you further. Please feel free to reach out to us at reviews@bark.com with more information.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I was looking for someone to do a spring clean-up of the yard.
I was looking for someone to do a spring yard clean-up. The only people you have were landscapers and they were charging in excess of 3 times what I've ever been charged before or that a landscaper, who I found in my own, was charging. This is the first time I've ever been unable to find fair prices.
22 April 2026
Unprompted review
Reply from Bark
Hi Irene,
Thank you for taking the time to share your experience—we’re sorry to hear that this didn’t meet your expectations.
We understand how frustrating it can be when the quotes you receive are higher than anticipated. Pricing on Bark is set directly by the professionals, and can vary depending on factors such as the scope of work, availability, and local market rates. While we aim to connect you with a range of professionals, we appreciate that this may not always result in the pricing you’re looking for.
Your feedback is important, and we’ll be sure to share it with our team as we continue working to improve the experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Reply from Bark
Hi Margaret,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received excellent service throughout. It’s great to know you had such a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
An update to my previous review
So Bark have replied to my review about them deleting my credits which I spent a lot of money on, but in such a way that does not portray the situation fairly. They have said they would review my situation, making it seem like something has happened which maybe shouldn't have and that they might be able to fix the problem. But they have already been clear to state to me that the situation is final and nothing can be done.
Even worse, they have stated that credits are now only valid for 3 months! So you spend hard earned money on credits but then delete them and just take your money, in just 12 weeks! I do hope they are making this very clear at the point of purchase to those buying credits. I will not be buying any more credits. They have revealed that a bad situation has gotten worse. I'm out.
27 April 2026
Unprompted review
Reply from Bark
Hi Paul,
Thank you for taking the time to share this update—we’re really sorry to hear how frustrating this situation has been for you.
We understand your concerns regarding credit expiry and how this has impacted your experience. Our credit validity policy is in place to ensure a fair and active marketplace, and details about expiry are shared at the point of purchase. That said, we appreciate that this may not align with how you intended to use your credits, and we’re sorry for any disappointment caused.
We also understand your concerns about how your case has been communicated. While some situations may have limitations based on policy, we want to ensure everything has been reviewed thoroughly and explained clearly. If you’re open to it, we’d be happy to take another look at your account and provide further clarity.
Please feel free to reach out to us at reviews@bark.com with your account details so we can review this further for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Reply from Bark
Hi Luis,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the professional you connected with was friendly and arrived on time. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Fast Results
With in seconds of putting my request for a cleaning service on Bark, I got a phone call from a house cleaning agency. The online form was easy to use.
24 April 2026
Unprompted review
Reply from Bark
Hi Cathy,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received a quick response after submitting your request and found the online form easy to use. It’s great to know Bark helped you connect with a cleaning service so efficiently.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Got contact from 2 or 3 tradesmen the…
Got contact from 2 or 3 tradesmen the same day.
Was easy to use
22 April 2026
Unprompted review
Reply from Bark
Hi Silvia,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you were able to connect with multiple tradesmen on the same day and found the platform easy to use. It’s great to know Bark helped you get quick responses.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Today I used Quinn’s Home Improvements…
Today I used Quinn’s Home Improvements service.
Martin turned up on time just got on with the job .A really lovely man to deal with. Tidy worker and very fair with his prices highly recommend him he repaired my garage for me
27 April 2026
Unprompted review
Reply from Bark
Hi Tracey,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you had a great experience with professional, and that the professional was punctual, professional, and easy to deal with. It’s great to know the work was completed tidily and at a fair price, and that your garage repair was handled so well.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
On time knowledgeable rapid and clean
On time knowledgeable rapid and clean. Good job!
26 April 2026
Unprompted review
Reply from Bark
Hi Alex,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the professional you connected with was on time, knowledgeable, and worked efficiently while keeping everything clean. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
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