I used Bark to find new business leads for my web agency. The platform is easy to use, and I was able to connect with several potential clients quite quickly. The quality of the leads can vary, so you... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to connect with potential clients and do business, most leads are genuine while some are dead leads who won't just pick up their phones or respond. Would appreciate it more if Bark would investig... See more
Company replied
I’m happy with Bark overall — it’s a great platform for getting leads and growing our business. However, the review link system is a big issue. When we send review links to clients, they often ca... See more
Company replied
Fast response to my request for car valet. Black Diamond Auto Spa Ltd contacted me and appointment was made, Chris did a first class job cleaning my car he worked very hard has a vast amount of exper... See more
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Company details
- #168 of 201 best companies in Online marketplace
- #3 of 5 best companies in Review site
- #6 of 10 best companies in Search engine company
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237 (Open 24 hours a day, 7 days a week), Ireland: +353 76 888 6814 (Open 24 hours a day, 7 days a week), US: +1 424 227-5323 (Open 24 hours a day, 7 days a week), Canada: +1 (604) 227-5161 (Open 24 hours a day, 7 days a week), South Africa: +27 87 551 7012 (Open 24 hours a day, 7 days a week), Australia: +61 0282 946 827 (Open 24 hours a day, 7 days a week), New Zealand: +64 800 453 941 (Open 24 hours a day, 7 days a week), Singapore: +65 3129 2431 (Open 24 hours a day, 7 days a week), France +33 01 70 71 26 34 (Ouvert 09:00-18:00 Lun-Ven), Deutchland +49 30 837 97627 (Mo-Fr 09.00-18.00)
- team@bark.com
- bark.com
4.0
Great
109K reviews
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had garage installed by ph concrete did…
had garage installed by ph concrete did a great job delighted with it
18 March 2026
Unprompted review
Reply from Bark
Hi James,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that professional did a great job installing your garage and that you’re delighted with the result. It’s wonderful to know you’re happy with the service.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
I had very few responses and the one…
I had very few responses and the one that we met was not acceptable.
10 April 2026
Unprompted review
Reply from Bark
Hi Nike,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how disappointing this must have been.
We understand that receiving only a few responses can feel limiting, and it’s even more frustrating when the one you do meet does not meet your expectations. Lead availability and response rates can vary depending on location, timing, and the professionals available in your area, but we appreciate this did not work well for you on this occasion.
Your feedback is important, and we’ll make sure it is shared with the relevant team as we continue working to improve the experience.
The Bark Team
As soon as I put in an ad for carpet…
As soon as I put in an ad for carpet cleaning I had contractors contact me with competitive prices and offers.
Pre-visit contact was great and on the day they arrived on time with minimal problems. The chap was friendly and knowledgable and great service.
2 May 2026
Unprompted review
Reply from Bark
Hi there,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you received competitive quotes quickly, and that the carpet cleaning service was punctual, friendly, and knowledgeable. It’s great to know everything went smoothly from start to finish.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Got me Shaun from SEC property…
Got me Shaun from SEC property maintenance who did a marvellous job of refurbishing our patio and cleaning and restoring the bottom of our garden. Highly recommended..
24 April 2026
Unprompted review
Reply from Bark
Hi Jean,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that our professional did a marvellous job refurbishing your patio and restoring your garden. It’s great to know you’re so happy with the results and would highly recommend the service.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
These people keep bombarding me with…
These people keep bombarding me with emails. I unsubscribe but they send from a different email address . Spammers
2 May 2026
Unprompted review
Reply from Bark
Hi Walter,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must feel.
We take communication preferences seriously, and you should be able to control the emails you receive from us. If you’re still receiving messages after unsubscribing, it may be due to different types of notifications (for example, account updates, responses to active requests, or system emails) being sent from different channels.
We’d like to help resolve this for you properly. Please contact us at reviews@bark.com with the email address you used to sign up, and our team will ensure your preferences are reviewed and updated.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Couldn’t find a photographer until I…
Couldn’t find a photographer until I was filling out my profile on here and got one within minutes.
28 April 2026
Unprompted review
Reply from Bark
Hi Kali,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you were able to quickly find a photographer while completing your profile and that the process worked smoothly for you. It’s great to know you got connected within minutes.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Jamie was exceptional!
Jamie was exceptional!! Polite, Hard working and friendly. He even helped me to unload my car. I would recommend him without hesitation to everyone.
1 May 2026
Unprompted review
Reply from Bark
Hi Andy,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the professional provided such exceptional service and went above and beyond to help you, including assisting with unloading your car. It’s great to know you found him polite, hard-working, and friendly.
We truly appreciate your recommendation.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Wonderful work done!
The work done on our fence was incredible, proffesional , reliable and affordable.
2 May 2026
Unprompted review
Reply from Bark
Hi Brendon,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you’re happy with the work done on your fence and that you found the service professional, reliable, and affordable. It’s great to know you had such a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Very polite
1 May 2026
Unprompted review
Reply from Bark
Hi Wayne,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found the interaction very polite. It’s great to know you had a positive experience.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Good response
Good response , thanks , I’m still not ready to take action .
8 April 2026
Unprompted review
Reply from Bark
Hi Howard,
Thank you for your message.
We completely understand, and there’s no pressure at all. Whenever you’re ready to move forward, we’ll be here to help.
If you have any questions in the meantime, feel free to reach out.
The Bark Team
I understand that it was only about 12…
I understand that it was only about 12 days out from the service that I was looking to have but to only receive 1 response is ridiculous. The last time I used this service, I received numerous replies. I went with another service app because the options I had were not there through your app.
1 May 2026
Unprompted review
Reply from Bark
Hi Brandon,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand your frustration.
We appreciate that expectations can be different based on previous use of the platform, and we understand that receiving only one response when you were expecting more options can feel disappointing, especially when you’re trying to make a decision in a limited timeframe.
Lead volume can vary depending on factors such as service type, location, timing, and availability of professionals in your area, but we understand this did not meet your expectations on this occasion.
Your feedback is important, and we’ll make sure it is shared with the relevant team as we continue working to improve the experience.
If you’d like, we’d be happy to review your request and see if there’s anything further we can do to help. You can contact us at reviews@bark.com.
The Bark Team
I hired Lorcan Mc Ellin and was very…
I hired Lorcan Mc Ellin and was very pleased with his work. He was totally reliable and always showed up when he said he would . His work was carried out in a professional way and he was always courteous to deal with.
21 March 2026
Unprompted review
Reply from Bark
Hi Margaret,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that professional provided reliable, professional service and that you were happy with the quality of his work. It’s great to know he was punctual and courteous throughout the job.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Stump Grinding
While I only had one response to my request for stump grinding, the company (Bison Moon Group Inc.) that provided the service was great, timely and very reasonably priced.
1 May 2026
Unprompted review
Reply from Bark
Hi Sherri,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that although you received only one response, the service provided by our professional was timely, professional, and reasonably priced. It’s great to know the job was completed to your satisfaction.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Great experience
I was contacted after 24 hours to upload the advert and I have all sorted after a week time
24 April 2026
Unprompted review
Reply from Bark
Hi Amalia,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you had a great experience and that everything was sorted within a week after being contacted quickly. It’s great to know the process worked smoothly for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Bark.com: A Warning to Every Tradesperson in the UK ★☆☆☆☆ — Zero stars if I could
Bark.com: A Warning to Every Tradesperson in the UK
★☆☆☆☆ — Zero stars if I could
If you're a tradesperson thinking about using Bark.com to grow your business, put your wallet away and read this first.
THE LEADS ARE DEAD ON ARRIVAL
Bark will happily take your money and send you a steady stream of "leads" — but don't be fooled. By the time you've paid your credits and made contact, the customer has either moved on, never existed, or simply can't be bothered to pick up the phone. Calls go unanswered. Emails ignored. Messages left on read. You're essentially paying good money to shout into the void.
The leads arrive looking promising — a name, a job description, a location. But time and again, tradespeople across the UK report that the vast majority of enquiries go absolutely nowhere. No response, no callback, nothing. You've spent your credits and you've got nothing to show for it.
THE CREDITS SYSTEM IS A TRAP
Here's how the sting works. You buy credits upfront — real money out of your pocket. You spend those credits chasing leads that don't respond. Then you ask Bark for a refund because the lead was clearly a dead end. And they say no.
It doesn't matter that the customer never replied. It doesn't matter that the phone number didn't work. It doesn't matter that you did everything right. Bark's position is simple: once the credit is spent, it's gone. No refund, no goodwill, no accountability.
NO REFUNDS, NO RECOURSE
Complain and you'll be met with a wall of copy-paste responses and customer service that goes round in circles. They'll tell you the lead met their criteria for release. They'll tell you the credit return policy doesn't apply. They'll tell you to try again next time. What they won't do is give you your money back.
For tradespeople operating on tight margins, this isn't just frustrating — it's a genuine financial hit.
THE VERDICT
Bark.com's entire business model relies on you spending credits on leads that go nowhere, then refusing to refund you when they do. It is a poor deal dressed up in a slick website. Your marketing budget deserves better.
Avoid.
1 May 2026
Unprompted review
Reply from Bark
Hi Russell,
Thank you for taking the time to share your feedback—we’re sorry to hear about your experience and understand how frustrating this must feel.
We take concerns around lead quality, response rates, and credit usage seriously. Customer enquiries on Bark are submitted directly by individuals looking for services, and while many professionals do successfully secure work through the platform, we understand that not every lead will result in contact or a confirmed job.
We also appreciate your concerns regarding refunds and credit policies. These processes are in place to ensure consistency, but we recognise that your experience has not met your expectations, and your feedback will be shared with the relevant team.
If you would like us to review specific leads or your account in more detail, please contact us at reviews@bark.com with the relevant information and we will be happy to investigate further.
The Bark Team
No one has reached out to me yet.
1 May 2026
Unprompted review
Reply from Bark
Hi Keith,
Thank you for taking the time to share your feedback—we’re sorry to hear that you haven’t been contacted yet.
We understand how frustrating it can be when you’re expecting responses from professionals and don’t hear back. Customer requests are shared with relevant service providers, but response times can vary depending on availability and demand in your area.
If you’d like, we can review your request and check what may have happened. Please feel free to contact us at reviews@bark.com with your details, and we’ll be happy to look into this for you.
The Bark Team
The team was fantastic
The team was fantastic at promptly providing me with a quote for my trees to be cut down on my property, they booked me in very quickly & got the job done very efficiently in a timely manner.
Im so happy with their service that I would definitely use them again and recommend them to friends & family. Thank you
21 April 2026
Unprompted review
Reply from Bark
Hi Tony,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that the team provided a prompt quote, booked the job quickly, and completed the tree removal efficiently and on time. It’s great to know you’re happy with the service and would recommend them to others.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Jonathan from Johnny Fitz bathrooms did…
Jonathan from Johnny Fitz bathrooms did fix our leaking pipe connection from washing machine.Very professional and friendly . Highly recommended
30 April 2026
Unprompted review
Reply from Bark
Hi Nicy,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that Jonathan from Johnny Fitz Bathrooms was able to fix your leaking washing machine connection and that you found him professional, friendly, and highly recommended. It’s great to know the issue was resolved successfully.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
Lucy Cohen (Lucy in the Garden} came on 19th and the 21st January 2026
Lucy Cohen (Lucy in the Garden} came twice for 2 x6 hours a day. I was really pleased with her and she did a wonderful job, very professional but she felt it was a bit to far to travel on a weekly basis. About the same time Gema Gardening came to see the garden and accepted the job but this experience was just the opposite. What she actually said she would do didn't really happen in reality. The garden looked worse than when she started and was left in a terrible mess. All the slate removed from the garden has just been left at the side of the house. She always wanted paying up front which I don't usually do. I have paid out £4,850 and can see little for it. No invoices, receipts for the money she had received by cheque apart from the first one. This experience has really got to me,
It is 1 star for Gem Gardening and 5star for Lucy in the Garden.
19 January 2026
Unprompted review
Reply from Bark
Hi Mrs. Turner,
Thank you for taking the time to share your feedback—we’re really sorry to hear about your experience and understand how upsetting and disappointing this must feel, especially given the difference in outcomes between the two professionals you mentioned.
We’re really pleased to hear that Lucy Cohen (Lucy in the Garden) provided a professional and positive service, even though the distance made ongoing work difficult.
At the same time, we’re very sorry to hear about the issues you’ve experienced with Gema Gardening, including concerns around the quality of work, incomplete cleanup, and payment and invoicing concerns. We take matters like this very seriously.
We would really like the opportunity to look into this further for you. Please contact us at reviews@bark.com with full details of the job, payments made, and any communication you have, so our team can investigate this properly.
The Bark Team
Being able to see different contractors…
Being able to see different contractors in one place. Convenient and easy
27 April 2026
Unprompted review
Reply from Bark
Hi Andre,
Thank you for taking the time to share your experience with us.
We’re really pleased to hear that you found it convenient and easy to view different contractors all in one place. It’s great to know the platform made things simpler for you.
If you need any assistance in the future, we would love to help with more opportunities.
The Bark Team
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