Vision + Eyecare: ZEISS Stratford-upon-Avon Reviews 8

TrustScore 4 out of 5

4.2

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Company details

  1. Optician

Written by the company

ZEISS Vision + Eyecare has been run by the Barke family since 1985. Under the guidance of Basil Barke, Alan’s father, Zeiss Opticians was established in Tewkesbury in 1985 and Stratford upon Avon in 1995 with the collaboration of ZEISS Germany. The goal was to provide exclusively ZEISS product using the most advanced technology of its time, to conduct the best eye examination possible.


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

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Rated 5 out of 5 stars

Fabulous Optician

Fabulous Optician. An extensive selection of designer frames, with first class customer service. Alex is a delight to work with; he is extremely patient and skilled at selecting the right frames, tinted lenses (for me) and ensuring the correct fit. A truly great experience every time. Thank you!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Two delighted customers!

Both my wife (who is wheelchair-bound) and I have now used these opticians for the first time since moving to the Stratford area. We have both found the service excellent. Very friendly and welcoming, with knowledgeable and well-organised staff (mature and sensible, no "wet-behind-the-ears" youngsters, and easy to understand). Good range of very modern equipment, all of which works well. No complaints at all, we would thoroughly recommend. My wife was very impressed - and if my wife is impressed then they really ARE good! (Easy parking right outside too - though beware of the 'loading only' bay, it's not that clearly marked on the road!)

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Alex has been incredibly attentive and helpful throughout my latest glasses renewal. He presented me with options for both the lenses and frames. I’ve used them before (since 2017) and fully intend to continue, even though I now live 3hrs away.

I would strongly recommend Alex and the team at Vision + Eye care Stratford.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Always professional with very clear…

Always professional with very clear explanations. Eye testing equipment is exceptionally modern for in depth examinations behind the eyes for eye health. Friendly personnel put you at ease. No question is trivial. Choice of spectacles is amazing. I feel I am gaining best care and advice for my eyes. I feel valued & they always happily adjust my glasses if they get knocked!

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Best customer experience

I just wanted to say I throughly recommend this company. Very experienced, good selection, but advised me on my wrong prescription from another company. I ended up buying my glasses from somewhere else but they went out their way to be very helpful with advising the other company , now that’s customer service!

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant opticians

Brilliant opticians. Extremely knowledgable, cutting edge testing technology and superb service all round. All the team are wonderful, friendly, very efficient turning things around, super helpful at times of crisis (when old frames broke and I needed an immediate but interim fix for a holiday), honest when it comes to choosing frames which suit, and don't try to upsell products or lenses unnecessarily. Was previously very loyal to opticians in another town but poor service when taken over so moved to Zeiss and shan't change again - best service from an opticians over the last 3 decades of wearing specs!

10 October 2023
Unprompted review

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