Barkshield Reviews 67

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers are really happy with the product's quality, finding it effective and a game-changer for training their dogs, often stopping barking almost immediately. People appreciate how well it works, with some only needing to show the device to their pets to achieve results. However, some people were dissatisfied with their order experience, reporting issues with order fulfillment. There are also frequent complaints about the refund process. Additionally, a number of reviewers were not happy with the company's contact methods, citing unresponsiveness to emails and a lack of phone support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise its... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that the product works effectively... See more

Order

Customers consistently report negative experiences with their orders. Many reviewers state that they ordered... See more

Refund

People report negative experiences with refund. Many customers express frustration over not receiving items... See more

Customer communications

Reviewers express significant frustration with the company's contact methods and responsiveness. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a pet cooling mat on July 25, 2025. Today is August 11th and still no mat. I believed this would be shipped from a store in the US. When I tracked it, to my surprise, it was shipped from Ch... See more

Rated 4 out of 5 stars

This has really been the best training tool we have found for our two dogs. They were both barkers - barked at the neighbors, the delivery folks, squirrels, the wind, EVERYTHING. We are looking at abo... See more

Rated 1 out of 5 stars

Awful company. Customer service is shocking. My order has not arrived after 3 weeks despite them telling me it has been despatched. Tracking history continually shows in transit. When I finally got a... See more

Rated 1 out of 5 stars

Ordered and paid. Not recieived, got email from Evri saying lost in post then they said it was damaged beyond repair. Told to contact seller for refund or replacement. Tried email and non working we... See more



Contact info

3.0

Average

TrustScore 3 out of 5

67 reviews

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Rated 1 out of 5 stars

Lucky to even get a one star

Lucky to even get a one star. I ordered the cooling mat for my dog, to eventually receive a flimsy mat nothing like the one they advertised. It is smaller, has no BarkShield label and certainly does not cool to touch. I have contacted the company, but they have not responded with any solution or refund offer. A complete con

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Thank goodness for Bark Shield

From the first try, the Bark Shied has worked incredibly well. My neighbours have even noticed the difference. I only have to show the device to my dog and she stops barking. I wish I would have known about this 5 years ago.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Trust me, I was skeptical!

Trust me, I was skeptical!~ I have a West Highland Terrier and a miniature Dachshund, both well known as barkers! Absolutely changed my life! It only took a couple of tries and now just the threat of me bringing out the ORANGE box works. I'm sure my neighbors appreciate it as well.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Customer service is shocking. My order has not arrived after 3 weeks despite them telling me it has been despatched. Tracking history continually shows in transit. When I finally got a rely from them it looks like my order hasn't even been despatched despite them telling me it has. Im beginning to think they're a scam.

8 July 2025
Unprompted review
Show reviews in all languages. (67 reviews)

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