Barnakl Reviews 8

Product is utter crap. Not only does it not filter a fan thing, the scent goes away in a day. What a rip off

Barnakl continues to deduct money after I have cancelled my subscription numerous times, and refuses to issue a refund even though they claim to be working on it

I ordered an entire kit in pieces after trying to get ANY help from a human whatsoever. I ended up spending more than I should have. After three weeks, someone, and I'm not even sure if it was still a person, suggested I send the entire order back and reorder just the kit off a link. That didn't make sense since it was the same products, but I did it. Now, today, I only receive the filters NO other parts of the kit and again, it's AI and no human being is available to ask. I haven't even used this product yet, and I feel I'm ripped off. I sure hope "Dan" is reading this, because I'm angry, and there was no need to issue a return label for all this product when it just could've been returned on a credit card and I could've kept the materials to have it installed - but now over a month later, I'm left with 1/4th of a product not to mention NO credit for my return.

Barbell is a company that sends you filters to put on your fan blades to help with air filtering and dust. I have bought their products twice. All of a sudden I received a notification they took $50 out of my account without my consent to send me a new shipment of filters I did not order.

I immediately wrote them and told them I wanted to refund and I did not want the filters and they had no right to charge me without first sending me an email telling me they’re about to do that. I received an email back telling me they were escalating the situation to another “team” and would get back to me.

That was five days ago. I reached out numerous times (about six) and no one responded. Then I received the same email I got originally saying they were escalating the situation to another team.

I want a refund. This is extremely suspicious to me. I made sure I went to their website and cleared myself of any subscriptions but I still need my $50 back. They need more efficient customer service.

I paid almost $90 and received one of four packs of filters. I emailed the support team and their response was a joke and seemed automated. Five business days and no response. I actually enjoyed the product but will never spend my money with them again.

I ordered from this company one time and their product was not effective at all and did not even come with the items it showed. I contacted this company and canceled my order last month. Now all of a sudden a month later they randomly charge my card in the amount of $53.41 for an order I NEVER ordered. They have no other way to reach them other then by email. They took my money without asking!!!!!

Absolutely a trash product- doesn’t do what they claim at all. Even worse their “satisfaction guarantee” is only if the product is unopened in the original packaging. How can you find out that their product doesn’t meet your satisfaction or doesn’t work unless you use it? Horrible customer service absolute terrible product. DO NOT BUy