Despite their numerous 5 stars reviews, I found the bed to be of only average quality, not worth the money. The first one I received was deformed (did not inflate from being compressed in shipping, th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Expensive but worth it! Our very elderly pug enjoyed the relief on his sore athritic limbs and now our very boisterous puppy crashes out on his Barney. Holds its shape over a long time (2+ years and... See more
Company replied
We love our Barney bed! The beds are worth the investment, they hold their firmness and with machine washable covers, they maintain in as new quality. Our dog Obie (& other furry friends we’ve lo... See more
Company replied
Could not love this bed anymore, we have now had 3 large breed dogs enjoy our original barney bed. Washes up looking new after 5 years, easy to remove the covers and wash. Super stylish in the sta... See more
Company replied
Company details
Written by the company
The Barney Bed - created by dog lovers who searched the world for a bed that combines luxury, comfort and practicality in one. We didn't find it so we designed it ourselves.
Contact info
466 Oxford Street, 2021, Paddington, Australia
- +61 2 7202 3806
- online@barneybed.com
- barneybed.com.au
4.4
Excellent
547 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely customer service and fantastic…
Lovely customer service and fantastic product. Our Barney bed is 2years old and still looks and feels brand new! The boys sleep and play on it and it truly holds up
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for your kind words! 😊 We’re thrilled to hear that your Barney Bed is still holding up wonderfully after two years. It’s fantastic to know that the dogs are enjoying it🐾
Best Bed Ever
These beds are amazing ! Best quality and style !! They are made to perfection and the changeable covers are such a great idea to suit your decor
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the wonderful review! 😊 We're so glad you're loving the quality and style of the beds, and we agree—the changeable covers really do make it easy to match any decor! We're thrilled to hear you're happy with your Barney Bed.
Barney Bed
quality and comfort of the barney bed is amazing and the covers can just be washed and removed and you can change it up with new covers when you want.
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the lovely review! 😊 We’re so happy to hear you’re enjoying the quality and comfort of your Barney Bed. We also love how easy it is to remove and wash the covers, making it easy to keep things fresh and fun with a change of style!
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the awesome review! 😊 We’re so glad to hear you’re happy with the quality of your Barney Bed!
Murphy's favorite bed!
This bed is great quality, keeps its shape and Murphy loves it! The cover washes well and is easy to change. We will definitely be getting an additional Barney Bed for another room in the house.
3 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the wonderful review! 😊 We’re so happy to hear Murphy loves the bed and that it’s holding up so well! We’re excited that you’re considering another Barney Bed for your home – please feel free to reach out if you need assistance with your next purchase.
The customer service was amazing and…
The customer service was amazing and helped guide us to the right bed. The quality is well worth it.
3 November 2024
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service and that you're happy with the quality of the bed. If you ever need anything else, don't hesitate to reach out. 😊🐾
Best Dog Bed!
Bed came quickly and exceeded our expectations. Comfy enough for a person to sleep on it with quality covers
20 December 2024
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the great feedback! We're so glad to hear that the bed exceeded your expectations and that it's comfy enough for you too! 😍
Best dog bed!
She’s a destroyer of all things, but not this bed! She even chooses it over the couch (that’s saying a lot!)
3 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Haha, that's awesome to hear! It sounds like the Barney Bed is truly a winner in your home! We're so happy to know that it's standing up to your pup's tough love. Thank you for sharing! 😊🐾
My little girl just loves her bed
20 January 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Aww, that’s so sweet! We’re so happy to hear your pup loves her bed! Thank you for sharing—here’s to many cozy naps ahead! 😊
THE BEST BED
My dogs love Barney Bed so much that we have two of them-the original in large and a large barney curl. The beds have good quality memory foam inserts (important for my senior 12 year old dog) and that the sheets are washable! Astatically speaking, they're beautiful but they also serve our home so well! Even the grippiness of the bottom of the beds are high quality (and great so that my pups don't slide when they come in fast).
3 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for the amazing review! We’re so happy to hear that your pups are enjoying their Barney Beds, and it’s great to know that the memory foam and washable covers are working so well for your senior dog. We’re also glad that the aesthetic and functionality of the beds are perfect for your home. It’s the little details like the grippiness of the bottom that we’re so glad to hear are making a difference too! Thanks again for being a part of the Barney Bed family! 😊🐾
Great customer service
When ordering the bed I didn’t double check the address and accidentally shipped it to Darwin instead of Sydney! Customer service responded so efficiently to quickly change the address and we had our bed promptly delivered. Our dog loves curling up in his bed and it looks beautiful in our living room.
4 December 2024
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for the wonderful review! We’re so glad our team could help with the address mix-up and that your dog is now enjoying their Barney Bed. It’s great to hear it looks beautiful in your living room too! Thank you for choosing Barney Bed, and we’re always here if you need anything else. 😊
Human grade bed for dogs!!!
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the amazing review! We’re so happy to hear you think our beds are human-grade – that’s exactly what we strive for in terms of comfort and quality. 😍
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for your thoughtful review! We’re so glad to hear that you feel we put the animals first. That means the world to us! If you ever need anything else, feel free to reach out. 😊
The best dog bed!
We have purchased three Barney Bed’s for our rescued Goldies and they are obsessed. They always seem so relaxed and comfortable in their beds, and have the best sleep. We’ve got a heap of the different covers as well, ours love the cooling covers for summer, as well as the barneycycles to pop over their beds after lots of swimming. Would definitely recommend to any dog parents
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for your wonderful review! We're thrilled to hear that your pups love their Barney Beds and are enjoying their comfy, relaxing sleep. It’s great to know that the cooling covers and Barneycycles are a hit, too! We appreciate the recommendation and are so happy to be part of your pups’ cozy routines. 😊
So good, we bought two!
Our pup loves her bed- we have two now so she can also be cozy in the office while her humans are working. They are more durable, supportive, and better looking than any other bed we have tried!
1 January 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for your kind review! We’re so happy to hear that your pup loves her Barney Beds and that they’re perfect for both relaxation and keeping cozy in the office. 😊 We’re also thrilled that you’re enjoying the durability, support, and style!
Definitely supportive and luxurious.
Definitely supportive and luxurious.
3 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the lovely review! We're so glad to hear that you're enjoying the support and luxury of your Barney Bed. 😊
Shipping was fast and easy
Shipping was fast and easy. My dog LOVES his bed.
30 December 2024
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for your review! We're so glad to hear that the shipping was quick and that your dog loves his bed! 😊
Great product
Great product, fantastic quality bed that our dog actually loves. So well lasting and looks great in our living
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for the kind words! 😊 We're thrilled to hear that your dog loves their bed and that it looks great in your living space.
Beautifully made beds
Beautifully made beds, dog sleeps soundly and love the boucle cover!
4 March 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you for the lovely review! We're so glad to hear that your dog is sleeping soundly and enjoying the boucle cover. 😍
Pickles x Barney 🩷
The team believed me when I told them about the tear in the bed.
Wasn’t a normal tear, they didn’t fight me. They just accepted that what I had said was the truth and offered me more than an acceptable outcome.
They were awesome, really communicative and their customer service second to none.
They allowed Pickles to lay on a new cover when we went into the store because he wasn’t newly vaccinated yet and he fell asleep straight away!
6 January 2025
Unprompted review
Reply from Barney Bed - Luxury Dog Beds & Covers
Thank you so much for your kind words! We're thrilled to hear that Pickles was able to find comfort in his new cover so quickly. 😊 It's great to know that our team was able to provide you with the support you needed. If you ever need anything else, we're here to help! Give Pickles some extra snuggles from us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.