I wasn't quite happy with the quality of a shirt I ordered a year ago so I sent a note to Barons. I wasn't expecting anything but a grateful "thank you" in return, but they promptly sent me a new shir... See more
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See what reviewers are saying
Bought 3 shirts so far and the quality has been excellent. Had some problems with my last order but Martha from customer support did an amazing job solving it, with a very quick response also.
Customer service is very bad. Currently have a item returned and waiting for a exchange. According to the delivery service it has been returned to Barons a week ago. Trying to get in touch with the cu... See more
Company replied
Easy to browse on the site for ordering. Fast deliverance and high quality shirts. Im very satisfied and will order again, Thanks!
Company details
Written by the company
Instead of chasing the next trend we focus on perfecting the classic business shirt. We don't do seasons and we don't care about fashion. Instead we test, develop and adjust to achieve zero-compromise garments. One Permanent Collection created to stand the test of time. In short - Anti Fashion.
Contact info
Kronprinsensgade 8, 1114, Copenhagen, Denmark
- +45 50700072
- customer@barons.dk
- barons.dk
4.0
Great
2K reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shirts with perfect fit
Great shirts, perfect fit and absolute top customer service!
4 June 2025
Unprompted review
Reply from BARONS
Hi
Thank you so much for your kind words!
We’re thrilled to hear that you love the shirts and that you had a great experience with our customer service.
Best regards,
Martha from BARONS
Reply from BARONS
Hi Johannes
Thank you for your review – short and truly great to read! 🙌
We're happy to hear you had a good experience with us, and we hope you'll enjoy your shirt just as much.
If there's ever anything we can help you with, please don't hesitate to reach out at customer@barons.dk.
Best regards,
Martha from BARONS
Customer service is very bad
Customer service is very bad. Currently have a item returned and waiting for a exchange. According to the delivery service it has been returned to Barons a week ago. Trying to get in touch with the customer support but zero to little response. No clear information about either my return or the exchange item.
16 April 2024
Unprompted review
Reply from BARONS
Hi C,
I'm truly sorry to hear about your experience with our return process. This is not the level of service we strive to provide.
I understand how frustrating it can be to wait for a refund. It sounds like some sort of issue has appeared here. If this is not solved already, please contact our customer service. You should of course be refunded as quick as possible!
Thank you for your patience, and we appreciate the opportunity to make things right.
Best regards,
Team BARONS
Customer service horrible. Do not buy here
I am very disappointed regarding the refund of my returns. According to DHL they have arrived already two weeks ago but the customer service did not even respond to my claim. Under these circunstances not recommended at all.
16 March 2024
Unprompted review
Reply from BARONS
Hi Viholinnen,
I'm truly sorry to hear about your experience with our return process. This is not the level of service we strive to provide.
I understand how frustrating it can be to wait for a refund. It sounds like some sort of issue has appeared here. If this is not solved already, please contact our customer service. You should of course be refunded as quick as possible!
Thank you for your patience, and we appreciate the opportunity to make things right.
Best regards,
Team BARONS
Excellent shirts
Excellent shirts! They are providing the best Oxford shirts in the market, and I have tried a lot over the years!
13 December 2023
Unprompted review
Reply from BARONS
Hi Anders
Thank you so much for your fantastic review of our shirts! ⭐
It's wonderful to hear that you consider our oxford shirts to be the best in the market! Thanks a lot 🙌 We do our absolute best to be the number one in the shirt market.
Hopefully, you won't need to try new brands in the future, and then we can look forward to supplying you with more shirts 😉
Have a great day!
Alle the best,
Sara from BARONS
Great shirts, fast delivery
I'm a returning customer, and very satisfied with great quality good looking shirts, good customer service and fast delivery.
13 December 2023
Unprompted review
Reply from BARONS
Hi Sverre
Thank for taking the time to share your positive experience.
We are so glad to hear that you are very satisfied with the quality of our shirts, as well as our customer service and fast delivery.
Your continued support means a lot to us, and we look forward to sending more shirts to you again in the future.
Thank you once again for choosing us, and we wish you a great day.
Kind regards
Martha from BARONS
Reply from BARONS
Hi Bjørn
Thank you so much for your positive feedback! We're so glad to hear that you love your shirt. It's wonderful to know that we've met your expectations.
If you have any questions or anything we can help you with, please feel free to let us know.
Kind regards
Martha from BARONS
Great Service - as Usual
Quick delivery and shirts are great quality
11 September 2023
Unprompted review
Good people with good products
I wasn't quite happy with the quality of a shirt I ordered a year ago so I sent a note to Barons. I wasn't expecting anything but a grateful "thank you" in return, but they promptly sent me a new shirt and apologize for the inconvenience. Top notch customer service and the new shirt doesn't have the quality issues as the first one. I will certainly buy more Barons shirts in the future.
10 August 2023
Unprompted review
The shirt is a masterpiece and the…
The shirt is a masterpiece and the service is outstanding (Martha is the greatest). This is how you take care of customers.
8 June 2023
Unprompted review
Reply from BARONS
Hi Fredric
Thank you so much for your wonderful review!
We are thrilled to hear that you consider our shirt a masterpiece and that you are impressed with our outstanding service.
We believe in going above and beyond to take care of our customers, and your satisfaction is our ultimate goal.
Your kind words mean a lot to us, and we are grateful for your support.
Once again, thank you for choosing us.
Best regards,
BARONS
6 shirts in and I already have a…
6 shirts in and I already have a relationship that will last a lifetime.
Fantastic quality and price with an excellent customer service. I highly recommend Barons.
2 July 2023
Unprompted review
When you need new shirts
Easy to browse on the site for ordering. Fast deliverance and high quality shirts. Im very satisfied and will order again, Thanks!
20 June 2023
Unprompted review
The quality dont match the price for…
The quality dont match the price for the polishirt.
12 May 2023
Unprompted review
Love the shirts, but color keep faint
Love the shirts, got around 10 of them, however the consultant in navy and black are loosing color by the hand sleeves. Noticed it after 2nd wash, and it continues to be bad after each wash. Not very cool for 2 not cheap shirts.
Update
Hi Martha,
I am following your washing guides, hence my feedback.
14 May 2023
Unprompted review
Reply from BARONS
Hi Oliver
Thank you for tak your time to give us your feedback. I'm glad to hear that you love the shirts from us. I'm sorry to hear that you're experiencing some issues with the color fading on the consultant shirts in navy and black.
It's worth noting that darker colors such as navy and black can be more susceptible to fading than lighter colors, especially if they're not washed according to the care instructions in our care guide. We recommend to follow these instructions to ensure that the shirts are cared for properly and to help prevent any fading or color loss.
That being said, we want our customers to be completely satisfied with their shirts, so if you're still experiencing issues with the color fading despite following our care instructions, please don't hesitate to contact me through our customer service email: customer@barons.dk. I'll do everything I can to help and ensure that you're happy with your shirts.
I hope to hear from you
Best regards
Martha from BARONS
Bought 3 shirts so far and the quality…
Bought 3 shirts so far and the quality has been excellent. Had some problems with my last order but Martha from customer support did an amazing job solving it, with a very quick response also.
25 March 2023
Unprompted review
Levering, kvalitet og instruktion helt i top.
Super levering, god instruktion med tips til vedligehold. Og lækre kvalitetsskjorter.
4 February 2023
Unprompted review
Excellent shirts
Excellent shirts and correct size measurements.
Friendly and fast service.
Thank you so much!
2 February 2023
Unprompted review
Reply from BARONS
Hi
Thank you so much for taking your time to give us five stars, and even elaborating your experience of our product and service. We are very thankful for that.
Have a great weekend
Kind regards
Martha from BARONS
Transparent and good company
Transparent and good company, which promotes sustainability and quality in an otherwise rotten industry. Great products, I don´t buy other shirts than from Barons.
1 February 2023
Unprompted review
Reply from BARONS
Hi Robin
Thank you so much for even taking the time to give us your feedback. Sustainability is an important part of our profile, and it is crusial for us to be transparent at all points throughout our supply chain. We are so glad to hear that our products lived up to your expectations.
We really appreciate your recommendation!
I wish you a very good weekend
Kind regards
Martha from BARONS
best customer service experience
best customer service experience!
I had a problem with my product, and customer service handled it professionally.
Quality/price is unbeatable.
17 February 2023
Unprompted review
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