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Barrier Components Ltd Reviews 265

•
TrustScore 5 out of 5

4.9

Hardware Shop
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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, with many items arriving quickly and on time. The products are frequently highlighted for their excellent quality and value, meeting expectations and specifications. Reviewers also appreciate the helpful and knowledgeable staff, who provide great advice and support, making the overall service exceptional. However, some customers also noted issues with specific product compatibility, where a new lock did not perfectly match an old one due to design differences. Additionally, a few people mentioned that delivery costs could be high compared to the price of the items, and there was an instance of a damaged parcel upon arrival.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting quick responses and fast delivery of... See more

Product

Clients share positive opinions on product quality, often describing items as good, excellent, or top... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as excellent,... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process, often... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

All went well. Delivered quickly. Tear in package, but all components still there inside box. I didn't get time to fit the new lock until today, which is why I haven't submitted feedback earlier. On... See more

Company details

  1. #22 of 91 best companies in Hardware Shop

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.

Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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Rated 5 out of 5 stars

Very honest sales team

Very honest sales team, my order was delayed but James handled the issue very well and communication was really good 👍 I will definitely be buying again from Barrier components.

8 December 2023
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Inquired about a measurement on a brush and they went down to the warehouse to get it and sent a sample for good measure. On ordering the product it arrived quickly.

22 November 2023
Rated 5 out of 5 stars

Very helpful office staff

Very helpful office staff, made it easy to order (although the ordering by the website seemed very complicated). Products well priced, work well, and delivered on time. A good experience.

8 November 2023

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