Really pleased with this company. Bought a backpack and walking trousers for my son. The item descriptions and reviews were very useful. My son is happy with both.
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Excellent! I ordered an outdoor jacket that would ordinarily be in the upper price segment, but was heavily discounted at Basecampgear. 60% off, or so, even more when comparing to Swiss prices. I... See more
Really good range of quality gear. We’ve been familiar with the ultralight outdoor site for a while now, so very interested to discover their sister site, specialising in the opposite end of the scale... See more
Although the boots I bought were a bit too tight for my feet, sorting out a replacement and then a refund has been an easy process. I spoke to a lovely person at the company who sorted me out and I ca... See more
Company details
Information provided by various external sources
BasecampGear is a venture concerned with the supply of camping equipment designed to be used in remote places where quality and reliability are paramount. As our name suggests we supply equipment designed for extended stays in places accessed using vehicles or with limited trekking involved, from the Lake District to the Himalayas.
Contact info
4.8
Excellent
382 reviews
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Speedy delivery and good to see…
Speedy delivery and good to see recycled packaging too! Thank you- will definitely use again!
4 August 2020
Unprompted review
Rapid shipment of product.
Rapid shipment of product. Good updates throughout the purchasing process.
3 August 2020
Unprompted review
Outstanding Customer Service
I bought a Helinox Swivel Camp Chair from BaseCampGear and they were outstanding in every respect!
It was a pleasure to buy from them and I will do so again.
I rate them as 100% A1 *****
29 July 2020
Unprompted review
Great service and prompt delivery.
13 July 2020
Unprompted review
Good quality highly efficient on line…
Good quality highly efficient on line ordering no problem whatsoever and the same for the product. Do not hesitate to order from basecampgear.
10 July 2020
Unprompted review
Impressed
Really easy to order, competitively priced
Goods delivered very quickly and all nicely packaged
Very impressed, will use again
10 July 2020
Unprompted review
A refreshing product
Product as described and in a leak proof bottle ! Which for some reason isn’t important to other manufacturers iv tried !! Used after a night fishing recently and definitely refreshing.
7 July 2020
Unprompted review
Great service
7 July 2020
Unprompted review
Delivery time atrocious.
Delivery time atrocious.
Customer services not interested in feedback
7 July 2020
Unprompted review
Great communication
Not a perfect experience but they it sorted really well and the communication and product were great
6 July 2020
Unprompted review
Excellent range
Excellent range. Good website. Easy ordering process. Quick delivery. Excellent!
1 July 2020
Unprompted review
Not impressed with payment options
The order shipped and received in a timely manner BUT I am not sure if I do use them again because of the payment method they employ.
I do not trust PayPal, having nasty experience with them. I had to choose AmazonPay and not comfortable with that either because not sure how secure is login into Amazon account from someone else web page, not to mention the hassle and the time that is wasted.
BasecampGear needs to catch up with time and add ApplePay to their payment method for a secure debit card payment
12 June 2020
Unprompted review
First time of purchasing from Basecamp…
First time of purchasing from Basecamp & found the experience very straightforward.
Pleased with my purchase & the speedy delivery.
Would definitely use you again.
8 June 2020
Unprompted review
Good service
Good service. The only thing stopping the last star from being awarded was the lack of info on the delivery due date. But having spoken to Basecamp that was all cleared up.
3 June 2020
Unprompted review
Quick delivery despite the pandemic
Quick delivery despite the pandemic. Everything arrived well packaged and in good order.
20 May 2020
Unprompted review
Satisfied customer
Prompt service, right price, as description. Satisfied customer 🙂
19 May 2020
Unprompted review
Excellent service and good range of…
Excellent service and good range of products. Thank you.
19 May 2020
Unprompted review
Great service.
19 May 2020
Unprompted review
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