BatchDialer has been awesome to work with. Any time I have a question, their team responds so fast it feels like they’re just waiting for me to hit send. The communication is clear, the support is act... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I still deciding if it is the right dialer for you so to be continued; however after some miscommunication they went over and above to make it right and this is why im giving them 5 stars. I appreciat... See more
Company replied
Sophia was amazing! She resolved my billing issue instantly and made the whole process stress-free. Every time I’ve reached out to customer support, they’ve been quick, helpful, and friendly. This le... See more
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Sophia was outstanding! I reached out for help with my account and she took care of it quickly and efficiently with an acceptable outcome. Truly grateful for her professionalism as well as the company... See more
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Company details
About BatchDialer
Written by the company
| Visit Website |
BatchDialer is the go-to cold calling platform for real estate professionals.
Our Vision:
We design, build and provide products and services that impact lives.
Our Core Values:
We are….Customer Obsessed, determined to have ultimate success, curious and innovative, taking extreme ownership, leading with integrity.
Contact info
26457 Rancho Parkway South, 92630, Lake Forest, United States
- 877-204-9040
- support@getbatch.co
- batchdialer.com
4.9
Excellent
971 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Great service!
3 July 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Was very quick to help me resolve my…
Was very quick to help me resolve my issue.
3 July 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Josh was really helpful in showing me…
Josh was really helpful in showing me to how retrieve what I thought was lost data.
26 June 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Great customer service and active community!
Great customer service and active community for assisting on anything you have going on with your dialer. Like any dialer, I believe you'll have some bad days with it; but overall I love the user friendly and interface of this software.
11 June 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Thank you to all the Live Support team! Thank you Ana Benz and Yvonne
I had numerous inquiries since joining BatchDialer, and Benz has consistently supported our team with prompt responses and expertise. We appreciate Benz's continued assistance.
7 June 2024
Unprompted review
Reply from BatchDialer
Thanks for the awesome review, Lori! At BatchDialer we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchDialer
Customer Success Team
Good product, but call quality needs to be more consistent
I like this product, however the call quality hurts some of my calls and they cant seem to figure out how to make it consistent. I am hard wired in, with the fastest internet, I even clear cache space daily and I still face these problems. I spoke to customer care who only asks to do a speed test and a cache clear. After all these steps, I am still faced with 20% of my connection sounding choppy on the prospects line
5 June 2024
Unprompted review
Reply from BatchDialer
Thank you for taking the time to share your feedback. We're glad to hear that you like our product, but we're truly sorry to learn about the issues you've been experiencing with call quality.
We understand how frustrating this must be, especially after taking all the recommended steps. Your detailed description helps us better understand the problem, and we want to assure you that we are committed to resolving this for you.
One of our technical support specialists will be reaching out to yo to gather more details and work with you directly to identify and fix the issue. We appreciate your patience and cooperation as we strive to improve your experience.
Thank you for your understanding and for being a valued customer.
BatchDialer
Customer Support Team
So far 5*'s
So far 5*'s! Customer service was fast and helpful to get started.
29 May 2024
Unprompted review
Reply from BatchDialer
Thanks for the awesome review, Warren! At BatchDialer we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchDialer
Customer Success Team
Adam Paul Shines!
Adam Paul was prompt, efficient, and courteous, ensuring my question was thoroughly covered.
21 May 2024
Unprompted review
Reply from BatchDialer
Hey Lisa, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thanks again,
BatchDialer
Customer Success Team
Agent is very knowledgeable and was…
Agent is very knowledgeable and was able to help me with my list. Thank you!
21 May 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Renald was very attentive to my need
Renald was very attentive to my need. Great service!
14 May 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Knowledgeable Trainer
Knowledgeable Trainer
I love the step-by-step instructions. The training was well thought out and implemented well.
6 May 2024
Unprompted review
Reply from BatchDialer
Hi Linda, Thank you for your feedback! We're glad to hear that you found the training helpful and well-executed. If you have any further questions or need additional assistance, please don't hesitate to reach out.
We're here to support you every step of the way!
Thanks again!
BatchDialer
Customer Success Team
Amazing customer service and platform
6 May 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Their agents are great an answering…
Their agents are great an answering your concerns and helping you through any issues! I really enjoy being a client of batchleads
1 May 2024
Unprompted review
Reply from BatchDialer
Thanks for the awesome review, Vyvy! At BatchDialer we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks again!
BatchDialer
Customer Success Team
Benz is the man
Benz is the man! He guided us on how to figure out rather or not our VA's were cheating on US.....
25 April 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Man Yvonne was great at showing my how…
Man Yvonne was great at showing my how to correctly upload my leads she even showed examples on how to do it! she Freaking awesome.
24 April 2024
Unprompted review
Reply from BatchDialer
Hey David, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thanks again,
BatchDialer
Customer Success Team
Reinald Helped me with ease and I…
Reinald Helped me with ease and I appreciate it very much.
24 April 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Benz Rocks
Benz assisted me and was quick on the spot for a few questions I had after my initial support request. Very thorough with picture examples and detailed explanations to my questions!
11 April 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
Good Software, Great Support!
Landree and the Customer Support team are amazing. The Dialing software works great as well. I gave 4 stars because there's room for improvement regarding how lead flow is tracked.
9 April 2024
Unprompted review
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
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