BatchDialer has been awesome to work with. Any time I have a question, their team responds so fast it feels like they’re just waiting for me to hit send. The communication is clear, the support is act... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I still deciding if it is the right dialer for you so to be continued; however after some miscommunication they went over and above to make it right and this is why im giving them 5 stars. I appreciat... See more
Company replied
Sophia was amazing! She resolved my billing issue instantly and made the whole process stress-free. Every time I’ve reached out to customer support, they’ve been quick, helpful, and friendly. This le... See more
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Sophia was outstanding! I reached out for help with my account and she took care of it quickly and efficiently with an acceptable outcome. Truly grateful for her professionalism as well as the company... See more
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Company details
About BatchDialer
Written by the company
| Visit Website |
BatchDialer is the go-to cold calling platform for real estate professionals.
Our Vision:
We design, build and provide products and services that impact lives.
Our Core Values:
We are….Customer Obsessed, determined to have ultimate success, curious and innovative, taking extreme ownership, leading with integrity.
Contact info
26457 Rancho Parkway South, 92630, Lake Forest, United States
- 877-204-9040
- support@getbatch.co
- batchdialer.com
4.9
Excellent
971 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremly helpful
12 October 2023
Unprompted review
Reply from BatchDialer
Hi MD! Thank you so much for your feedback. We're delighted to hear that you found our assistance extremely helpful. We're here to provide the best support possible, so if you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your kind words.
Best regards,
BatchDialer
Customer Success Team
All the Batch products i.e
All the Batch products i.e. Dialer, Leads & Skiptrace, are the most robust in the industry because of all the analytics & data provided. On top of that however, their support team & training is hands down the absolute best by ensuring the experience with their products is the absolute best!
11 October 2023
Unprompted review
Reply from BatchDialer
Hello, we greatly appreciate your fantastic review! At BatchDialer, we put in the effort to consistently meet and exceed expectations like yours, and we're delighted to know we've succeeded in doing so for you.
Once more, thank you for your feedback!
Warm regards,
BatchDialer
Customer Success Team
Great Chat Rep Service
The service rep, Yvonne did a great job answering all my questions I had about the Batchdialer system in a fast and through manner.
12 October 2023
Unprompted review
Reply from BatchDialer
We appreciate your fantastic review! At BatchDialer, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchDialer
Customer Success Team
GOOD CUSTOMER SERVICE
YVONE WAS HELPFUL AND GOT MY PROBLEM RESOLVED. THANKS.
6 October 2023
Unprompted review
Reply from BatchDialer
We appreciate your fantastic review! At BatchDialer, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchDialer
Customer Success Team
Adam Paul was very helpful
Adam Paul was very helpful! You should promote him to a managerial level position. A successful customer support is a patient customer support.
2 October 2023
Unprompted review
Reply from BatchDialer
Thank you so much for your kind words, Wig. We really appreciate you taking the time out to share your experience with us — and we agree, Adam is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Thanks again,
BatchLeads
Customer Success Team
Able to answer all my questions.
29 September 2023
Unprompted review
Reply from BatchDialer
We're thrilled to hear that we were able to address all of your questions! If you ever have more inquiries or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for your feedback!
Best regards,
BatchDialer
Customer Success Team
Quick Response and Speedy Resolution
My issue was addressed and resolved quickly. My representative (Raph) even sent colored screenshots for me to reference!
28 September 2023
Unprompted review
Reply from BatchDialer
We appreciate your fantastic review! At BatchLeads, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchLeads
Customer Success Team
Kept things clear and concise
Kept things clear and concise. Was able to look at my file and let me know what was going on.
26 September 2023
Unprompted review
Reply from BatchDialer
Thank you for your feedback! We're delighted to hear that we were able to keep things clear and concise while also providing you with the information you needed about your file.
If you have any more questions or require further assistance, please feel free to reach out. We're here to help whenever you need us.
Best regards,
BatchDialer
Customer Success Team
The agent is polite and answered my…
The agent is polite and answered my questions. Kudos to him.
26 September 2023
Unprompted review
Reply from BatchDialer
We appreciate your fantastic review! At BatchDialer, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchDialer
Customer Success Team
very helpful and fast replies
20 September 2023
Unprompted review
Reply from BatchDialer
We appreciate your fantastic review! At BatchDialer, we are dedicated to exceeding expectations, and we're delighted to know that we've succeeded in meeting yours.
Thank you once again for choosing us!
Best regards,
BatchDialer Customer Success Team
Why does BatchDialer earn 5 stars
Why does BatchDialer earn 5 stars. The customer service alone sets them apart from any competition. But overall the dialer works great and its fairly easy to load contacts and maneuver lists around.
18 September 2023
Unprompted review
Reply from BatchDialer
Hi John, we are truly grateful for your fantastic review! At BatchDialer, we're dedicated to exceeding expectations, and it brings us immense joy to know that we've succeeded in meeting yours.
Your feedback is incredibly motivating for our team, and it inspires us to continue delivering exceptional service. If you ever have more insights to share or need assistance in the future, please do not hesitate to reach out.
Once again, thank you for choosing BatchDialer. We look forward to serving you with excellence in the times ahead!
Warm regards,
BatchDialer
Customer Success Team
Reply from BatchDialer
Hi Jenny, thank you for letting us know! We're delighted to hear that the issue has been resolved to your satisfaction. If you ever require further assistance or have any questions in the future, please don't hesitate to reach out.
Your satisfaction is our priority, and we're here to help whenever you need it.
Thanks again for choosing us!
BatchDialer
Customer Success Team
Patricia Beatriz,
Patricia Beatriz,
Analytical know how and operational problem-solving measures resolved complex troubles between my agent; both in a remote location.
She had the patience to take the time and wait as we trouble shooter’d the issues with Batch and educated us on other technology.
I can’t thank her enough for her help in a stressful situation. I hope next time I need saving/ help; I get someone with her and skillset and amazing customer service skills.
5 September 2023
Unprompted review
Reply from BatchDialer
We are genuinely grateful for your heartwarming feedback Scott. Your words mean a lot to us, and we're delighted that you took the time to share your experience. We wholeheartedly concur that Patricia is an invaluable asset to our team.
At BatchDialer, we consider ourselves fortunate to have customers like you who appreciate and recognize our dedication to providing exceptional service. Your satisfaction is our top priority, and we're excited about the prospect of working with you again in the future.
Should you ever require assistance or have any questions, please don't hesitate to reach out. We're here to help!
BatchDialer
Customer Success Team
Divine is doing such a great job and…
Divine is doing such a great job and appreciate his services. Giving 5/5 stars.
4 September 2023
Unprompted review
Reply from BatchDialer
Hi Ben, we are thrilled to hear that you are pleased with the services provided by Divine.
It's always a pleasure to know that our team members are delivering exceptional service to our valued customers. We will be sure to pass on your kind words to Divine, who will undoubtedly appreciate your appreciation.
If you ever have any more feedback or if there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Thank you for choosing us!
BatchDialer
Customer Success Team
Unbelievable help
Unbelievable help. Video and exact on point descriptive answers. Keep this person on your team! Thank you again,
T.
4 September 2023
Unprompted review
Reply from BatchDialer
Hi Thomas, we are truly grateful for your feedback! It's fantastic to hear that you found our assistance helpful.
Thank you once again for your kind words, and if you ever require further assistance, please don't hesitate to reach out.
We're here to help!
BatchDialer
Customer Success Team
Reply from BatchDialer
Thank you for your kind words Nicolle! We're delighted to hear that you found our team really helpful and that we were able to assist you quickly. If you ever require further assistance in the future, please don't hesitate to reach out.
We're here to provide swift and effective support whenever you need it!
BatchDialer
Customer Success Team
Reply from BatchDialer
We greatly appreciate your feedback! We're thrilled to hear that you had a great experience. If you ever need assistance again or have any questions, please don't hesitate to reach out.
We're here to help you promptly and efficiently whenever you need it!
BatchDialer
Customer Success Team
The Agent Yvonne was Great!!!!!!
29 August 2023
Unprompted review
Reply from BatchDialer
Thank you so much for your kind words, Benjamin. We really appreciate you taking the time out to share your experience with us — and we agree, Yvonne is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Thanks again,
BatchDialer
Customer Success Team
Reply from BatchDialer
Our team at BatchDialer is thrilled to hear your positive feedback. Thank you for sharing your experience with us and our community!
BatchDialer
Customer Success Team
The agent was accommodating.
28 August 2023
Unprompted review
Reply from BatchDialer
Hi Lyra, We're glad to hear that you found our agent accommodating! Providing excellent customer service is our goal, and we're pleased to know that we could meet your needs.
If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is important to us, and we're here to help in any way we can.
Thank you for taking the time to share your experience with us!
BatchDialer
Customer Success Team
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