Bath Barn Reviews 21

Bath Barn purports to be a family-run business with a long history - something that gives weight to the one-year guarantee they offer. However, you are not entering into a contract with Bath Barn, but rather whichever company that owner Rahul Patel has set up in any given period. To date, Rahul has run the following companies under the guise of Bath Barn:

247 Bathrooms (Incorporated 26 June 2013 / Dissolved 29 July 2014)

Bath Barn (Incorporated 22 September 2017 / Dissolved 27 August 2019)

Abbey Bathroom LTD (Incorporated 17 September 2013 / Dissolved 24 June 2025).

From the same address, and with Rahul as director, you'll also find: Laurent Claim Solutions LTD, Laurent Property LTD, Laurent Homes LTD as well as My Urban Homes LTD and Property & Living 2 LTD.

You may make of the number of companies what you will, but it certainly does not aid trust when you find that Rahul has changed the underlying company at least three times in the past decade.

We engaged Abbey Bathroom Ltd trading as Bath Barn in September 2024. Rahul came to our house and made all the right noises, describing what would be done and how. It was a comprehensive job, with both bathroom and toilet (two separate rooms) being redone thanks to significant leaks from the existing install. The price was around £500 cheaper than B&Q but it was the fact that Bath Barn were available quickly that decided us.

Initially all appeared to go well, although alarm bells should have rung when Rahul indicated that all payment had to be made before the job was done.

The problems began almost immediately. Since Rahul and his team entered our property, we have had the following issues:

* Leak from the newly installed shower frame (repaired, but with silicone on both sides of the glass, causing ingress of water and mould growth)
* Leak from incorrectly installed soil pipe causing water to pour through the ceiling.
* Leak from subsequent repair, causing the ceiling to collapse
* Release of sewer gas from drain trap due to missing parts in said trap
* Movement in shower tray - likely to cause seal failure
* Movement in flooring, causing one of the vinyl planks to crack where it sits over a raised screw head, and issues with the seal at the shower base
* Damage to newly installed wall where the shower screen had leaked

Additionally, the installer made the following errors:

* Miscut panel leading to uneven trim around the shower and sink
* Poorly installed tap (held in place with offcuts)
* Lazily or poorly cut trim on internal and external panel edges, resulting in gaps and poor overall look
* Poor installation of wiring in attic (for the lighting) that then had to be made safe by a professional electrician, as it was simply left open on top of insulation and was classed as a fire risk
* Poorly cut flooring in toilet leading to a gap opening up along wall.
* Poorly installed toilet with flexipipe requiring a plumber to remove and reinstall the toilet in order to stop drainage issues.
* Lazy wall install, leaving us to do the final plastering work.
* Toilet door not properly replaced, requiring the hinge to be redrilled and refitted
* Poorly installed border strips

All of the above became apparent in the space of 9 months.

To give credit where it's due, Rahul and his team did come to repair certain elements - they did re-silicone the shower, albeit incorrectly, meaning it had to be redone by a professional tradesman; they also repaired the soil pipe and replastered the ceiling following its collapse and cleaned up the majority of the mess. This was appreciated up to a point.

However, when requested to look at the toilet and other issues (now largely repaired by other tradespeople at great expense), Rahul initially refused to answer and then, eventually, informed me Abby Bathroom LTD had gone under.

In short, this is not a reliable company. Their guarantees are worth nothing, and they operate a sub-standard service that, if you're lucky, will only look poor but, if unlucky, will result in significant damage to your house and expense to you.

Fantastic work done by Rahul & the team! Excellent finish! Exactly as I wanted it. Absolutely brilliant service from start to finish and regular communication. My bathroom and kitchen look amazing. Highly recommend this company.

After struggling to purchase the shower pump around Leicester, I was signposted to Bath Barn. Rahul was able to order the pump for me and delivered it at home. I found that the service was excellent and the staff very helpful

Great experience and service provided would definitely use them again

We are very pleased with the bathroom renovation carried out by Bathbarn. The materials and the installaton are excellent.
Sunilbhai and Rahul and Neil are all very helpful, polite and friendly. They are always prepared to listen, advise and give ideas when asked.
I would highly recommend this company.

We were really pleased with the service we received from Bath Barn from start to finish.
They gave us a lot of ideas that we had not previously considered and we implemented them. The end results were amazing! Would highly recommend.

We required a total refitting of both upstairs and downstairs toilets for my mother who is elderly. Sunil, Rahul and Neil at Bath Barn did an excellent job and kept us updated throughout the whole process from the initial call out to carrying out the work. I would highly recommend Bath Barn to anyone.

Bath Barn have a great range of tiles and bathroom suites on display. The showroom staff do know their stuff with the bathroom and kitchen products very helpfully. thanks once again

Had a great experience as a Landlord purchasing a full bathroom re-fit.

I needed a company that could give me precise dates that they would be working and stick to them.

I feel Bath Barn did that very well which meant I had no issues from the tenants as they were without a bathroom.

Rahul was great with communication and kept me in the loop the whole time and let me know if additional works / options were required or needed confirming.

Overall, excellent experience. Thanks Bath Barn

Sunhill was very helpful. We explained that we were purchasing everything for our bathroom re-design before xmas so I could re-fit it in the new year when work slows down (Joiner by trade).
Part of our order was 2 fixed shower panels and a deflector panel. The 2 shower panel boxes contained a fixing rail for each (unknown to me being a chippie) but we also recieved a 3rd rail in a tube. I didnt open anything until new year as we had boxes in every room almost. When i realised we had an extra fixing rail that wasnt required we asked if we could return it. Sunhill was apparently on holiday and we were dealt with by a younger member of the family who refused this return. He said keep it as a spare. Obviously didnt want to part with the money. A very naive and short sighted response! for the sake of £70 this young high flyer has sacrificed potential return business and word of mouth recommendations.
We’ve no problem with Sunhill he was great.

Just used our new mini wet room for the first time. So good to have a shower space downstairs! Workers were really lovely and cleared stuff away each day, we barely knew they were there. We got lots of good suggestions about what would work best and they were right. Would recommend

Bathbarn have been very helpful and amenable throughout our bathroom refurbishment. Very happy with the professional workmanship. Rahul has been very attentive to our requirements. I am very pleased to have discovered them by a chance visit to Leicester.

Excellent service, fitted us in early. These guys are hardworking and did a great job. Stripped our old bathroom back to the walls and created a lovely new bathroom for us.

From walking into the showroom we were made to feel welcome and thanks to Sunhil for designing our new bathroom. The knowledge and expertise were great . Materials chosen top class and our fitter Neil an excellent fitter and hard working guy. Rahil who dealt with overseeing everything and paper work. Very professional and nothing too much trouble . Highly recommend for their honesty and top quality service . Deb and Andy Mayers

Fantastic customer service, couldn’t ask for anything more.
Highly rated

Outstanding company and service
Outstanding company and service. It’s been such a pleasure to deal with this company, I couldn’t recommend them highly enough. I wandered into the showroom one day not really knowing what I wanted. Within a hour or so Sunil had helped me plan my new bathroom, making brilliant recommendations. From that day everything went like clockwork. The whole team was excellent, Sunil, Rahul, Jamie and Mundai - they were professional, friendly and worked really hard to ensure I had a beautiful bathroom. Unlike a lot of tradesmen/companies they turn up when they say they will, do what they say they’ll do, they’ll answer the phone within a couple of rings, they’ll deal with the problems that always crop up with this type of project immediately and without any fuss. Everything was just so easy! And I ended up with a wonderful new bathroom!

Have just had a small en suite shower room and main bathroom completely re-fitted by Bath Barn. The customer service from start to finish, including after sales, was exceptional - many thanks to both Sunil and Rahul; nothing was too much trouble, and communication was excellent. The fitter was very professional and hardworking. I would not hesitate to recommend Bath Barn to anyone wanting to arrange a bathroom fit-out or smaller repair and will certainly use them again for any works that I need in the future.

From start to finish Rahul, Sunil and all their staff at Bath Barn were very courteous and professional. They have done a complete bathroom refit and have done a really nice job. Now we have a very nice modern bathroom. They worked in a clean, tidy manner and kept me up to date about all progress. I would wholeheartedly recommend them for your bathroom fitting needs!

From start to finish BathBarn have been very good with their service. Sunil was very helpful and patient with us whilst choosing the right fit for my elderly dad. They even managed to fit us in at very short notice which was a godsend.
Rahul ensured everything went to plan and that we were happy with the finished product. The fitters were polite and very efficient with the job and we are very pleased with the final outcome.I would recommend Bathbarn to anyone considering a refit of a bathroom.

I needed a new toilet and sink after my existing ones had gotten dirty and were broken. I initially went to B&Q, but the guy there wasn't really interested in helping me choose the right style and quoted Feb 2023 before they'd have anyone to remove and install the new items.

This prompted me to search for others that could supply the new sink/toilet and install it. Bath Barn had a huge catalogue of products to choose from and talked through the different options that were available for me. Better yet, they was able to install within 2-3 weeks.

Communication was great throughout, and they let me know when everything had been ordered. When the time came to install, they arrived on time, removed the old items and did a great job with very little mess left afterwards.

Overall highly recommended if you want a reliable bathroom supplier who can also do fitting, in a timely manner to suit your budget.