Bath Fitter Reviews 66

Worst decision I ever made. They are very expensive and the quality of work they do is garbage. The guy who came to my house was a total slob. Left silicone all over the glass doors and left holes in the floors so when I put the bath on in the morning everything went downstairs and destroyed the ceiling. We had to have a plumber come. And then a sheet rock guy and then a painter. And when I called customer service they got back to me two weeks later and offered me a $50 gift card. I spent almost $7000 and they think a $50 gift card is going to make me happy. Don’t believe me just read the reviews everyone can’t be wrong. Don’t use Bathfitter

Do not work with this company. They committed to a job and canceled last minute after not showing up for the first appointment. Total waste of time and energy. They are a scam.

I had an excellent experience with Bath Fitter. Our installer arrived on time on the date specified. Our project was finished in one day and we are ecstatic over the results. Our installer had over 5 years experience with the company. My advice to others who are considering Bath Fitter: ask the scheduler to send an installer with experience. It seems like a lot of the complaints on here had new employees installing their baths.

Bathfitter is a horrible company. I am trying to get a 500.00 dollars deposit from them. I refused delivery of their product because it was not what was presented to me at time I agreed to have the work down. Now they will not give me my deposit. My next step is file a small claim against them. Stay away from them their product is all cheap plastic.

I worked for the Johnson City, Tennessee branch for almost 5 years. When I first started I had to beg the Manager to give me the time and materials needed to do the jobs right but after 5 long years they grew tired of me and replaced me with a new young fellow who's happy to slap a fast easy bandaid on a structurally unsound mess.