Battery Buddy Reviews 250

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, which are often described as high-quality and exactly as described. Many people appreciate the competitive and reasonable prices, often noting that they are better than other retailers, especially with free delivery. The delivery service is frequently highlighted as fast, prompt, and reliable, with orders arriving quickly and well-packed. The ordering process is also seen as easy and straightforward. However, some customers experienced issues with delivery times, mentioning delays with their orders. A few people also reported receiving products that did not fit their specific needs, such as a watch battery that was not the correct replacement despite the website's description.

What people talk about most

Product

Consumers find the products to be positive. Many reviewers praise the great quality of the items, such as... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick delivery times, with many... See more

Service

Users describe positive interactions with service. Many customers praise the excellent and prompt service,... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices incredibly low... See more

Order

People report positive experiences with their orders. Many consumers highlight the quick processing and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A good selection of small batteries at competitive prices, including the watch batteries that I was looking for on BB's clear and easy-to-navigate website. Products arrived promptly via Royal Mail 2... See more

Rated 5 out of 5 stars

Watch batteries i wanted were in stock. Ordered on Monday and delivered on Wednesday by royal mail 2nd class post. The price of batteries with free delivery i consider Fantastic service. Will use... See more

Rated 5 out of 5 stars

My order was promptly processed, and my new item arrived quickly. It was exactly as described. Excellent service, many thanks

Rated 5 out of 5 stars

Excellent price for a quality branded watch battery with free p&p. Fast despatch and delivery.


Company details

  1. #25 of 46 best companies in Battery shop

Written by the company

Supplier of watch batteries from leading brands including Seiko, Maxell and Renata, a wide range of leather, silicone and rubber watch straps, watch related accessories including spring bars and replacement buckles and household batteries from Energizer, Duracell, JCB and Panasonic. Free UK delivery, bulk discounts and same day dispatch on every UK order.


Contact info

4.8

Excellent

TrustScore 5 out of 5

250 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Order finally received

I eventually received my package today. Did not expect it to take so long but understand there were problems with Royal Mail.

2 December 2025
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Reply from Battery Buddy

I can see from tracking that your order was delivered the day after this review was left and was it dispatched by us 45 minutes after your order was placed.

Royal Mail have experienced significant and numerous delays this week which were posted on their website and also in the national press. This occurred due to staffing issues in many locations across the country on the run up to Christmas.

I apologise on Royal Mail's behalf for their failure to perform as expected and I am pleased to see that your order has now arrived.

Rated 5 out of 5 stars

Great Service

Quick and reliable service to a problematic location. Will continue to purchase from Battery Buddy with confidence.

10 November 2025
Rated 1 out of 5 stars

Wrong battery

The web site said the it was a replacement battery for a Seiko watch but it wasn't. bought the correct battery from another site.

2 September 2025
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Reply from Battery Buddy

These batteries are manufactured by Seiko but not specifically or solely for Seiko watches. The battery code must also be matched correctly in order to fit the specific watch. The product detail page does not state these are solely for Seiko watches.

Watch battery sizes vary across all brands and are denoted by the manufacturers code. For example 399 / SR927W or 377 SR626SW

Replacement batteries should be selected by matching this code to your existing battery and then choosing from the available brands as a preference. A Seiko manufactured battery will work fine in a Casio watch or vice versa as long as the battery is the correct code/size for the watch.

Rated 5 out of 5 stars

Recommended 100%

I found what I was looking for on your website, purchased it quite quickly and placed my order.
The price was reasonable and delivery was quick.

26 August 2025
Rated 1 out of 5 stars

Still haven't received battery order…

Still haven't received battery order after 6 days, I know royal mail is equivalent to Hermes evri with pathetic service now. It's more the fact the seller hasn't bothered to respond to 3 emails asking if despatch has happened and where is the parcel as possibly seller has tracking, which I don't have.

21 July 2025
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Reply from Battery Buddy

I'm sorry to hear Royal Mail have not yet delivered your order. Unfortunately sometimes they are slower than we would all like them to be. I can confirm your order shipped 2 hours and 32 minutes after it was placed by your chosen delivery method at checkout.

Regarding your emails. The first was sent at 5:25pm on Friday which is after our closing time. The second was sent at 10:25am on Saturday on which we are closed. The third was sent at 1:05pm also on Saturday. A response was then sent to you by email on Sunday at 12:55pm. 35 minutes after our response was sent to you this review was left.

Tracking is shown on your account screen and has now also been sent to you by email. If you would like further confirmation such as proof of shipment or tracking progression with timestamps please contact us again by email.

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