Batterysharks Reviews 289

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Asked for a quote in their online store, got a quote answer back via email with no part numbers, just a total including shipping. Then it took 4 days to get them to answer the phone so I could order f... See more

Rated 1 out of 5 stars

Bought 30 replacement UPS batteries a little over a year ago, last one just failed this week. Also the customer service rep I spoke to when initially placing the order was a bit rude when asked if the... See more

Rated 1 out of 5 stars

Would rate lower if it was possible. Customer Service is a JOKE. Asked the supervisor to speak with someone in management, he refused. Ordered batteries 5/9/2023, still have not received them. Cal... See more

Rated 1 out of 5 stars

Called customer service to verify they actually have the battery I need in stock since it doesn’t show they sell it on their website but Amazon says they do. The guy refused to check saying if it’s on... See more

Company replied

Company details

  1. Battery shop

Information provided by various external sources

Batterysharks.com offers sla battery, sealed lead acid, alkaline, nicad, and lithium replacement batteries for your emergency lighting, ups, fire, security, scooter, wheelchair, and other needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

289 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Needed a sealed battery for house alarm system.

Needed a battery for my house security alarm system. Found the replacement on Batterysharks for a reasonable price and ordered it with standard shipping. I anticipated three to five days as is normal, but to my surprise it arrived by US Mail the next day!
Very happy and satisfied. It will be my "go to" battery store from now on!

27 August 2019
Unprompted review
Rated 5 out of 5 stars

Suncast hose reel battery

I have a Suncast hose reel that is battery operated and has worked for 5 years. It finally failed in 2019 and I was afraid I would have a hard time finding a battery replacement, I checked the Internet and Batterysharks came up with 5 star ratings, so I tried there. They had the correct battery at a good price, so I bought it. It arrived a few days later, well packaged, I charged it and it worked great, no wonder they have such good ratings

27 August 2019
Unprompted review
Rated 5 out of 5 stars

They had what I needed

They had what I needed, 4 cells for my APC UPS, at a great price.

My only complaint is that my existing batteries had corrosion all over the most of the screws. It was so bad that one of the connectors needed to have the screw hack-sawed off!

I was bummed to hear that they didn't sell any of the attachment parts. I think they ought to offer a bag of the proper parts (connectors, bus bars & screws) for like $15 as an option when you buy an RBC battery kit.

So yeah, my only complaint is about something they don't sell, just something I think they should sell.

The important bit is they had APC replacements for a fair price & they got them here quick.

26 August 2019
Unprompted review
Rated 5 out of 5 stars

They quickly resolved a problem!

I had a problem, and when I id a CHAT with them, they resolved the problm in only a minute and made sure I was totally satisfied.
I couldn't ask for a better experience!
Bob N
Redstone Arsenal, Alabama

25 August 2019
Unprompted review
Rated 5 out of 5 stars

My first transaction and it's a charm!

My first transaction. Have not used the battery yet (I will be installing it at my vacation home's alarm system over Labor Day holiday) but expect no issues. The product arrived VERY quickly. Far faster than my best expectations. Kudo's!

24 August 2019
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, great prices, packaged securely, accurately described, and works as expected. What more would you want! I recommend them and will buy from them again!

23 August 2019
Unprompted review
Rated 5 out of 5 stars

Batteries arrived about 30 hours after…

Batteries arrived about 30 hours after ordering. That is great turn-around. I am in the business of repairing electric wheelchairs, so it is vital that replacement batteries arrive quickly. You'll be getting more orders from me.

Chris Chrisman, Los Angeles

19 August 2019
Unprompted review
Rated 3 out of 5 stars

Not Quite What I Expected.

I wasn't sure what rating would be appropriate. I ordered a replacement battery for my twenty year old electric mower. It came as two 6-volt batteries, which I expected as the mower was long since discontinued by the manufacturer. But instead of already being hooked together with a cable connecting the two to make the equivalent of one 12-volt battery, the two batteries were neither joined physically, nor connected by a cable, so I had to use duct tape to tie the two together and copper wire to jerry-rig an electrical connection between the two batteries. The result works, so just irritating that I had to do the work I expected would be done in their shop.

19 August 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

Thank you for the feedback.

We carry the batteries only as they are shown on the picture.The picture clearly shows two separate batteries without the connections.

Thank you.

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