Batterysharks Reviews 289

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Asked for a quote in their online store, got a quote answer back via email with no part numbers, just a total including shipping. Then it took 4 days to get them to answer the phone so I could order f... See more

Rated 1 out of 5 stars

Bought 30 replacement UPS batteries a little over a year ago, last one just failed this week. Also the customer service rep I spoke to when initially placing the order was a bit rude when asked if the... See more

Rated 1 out of 5 stars

Would rate lower if it was possible. Customer Service is a JOKE. Asked the supervisor to speak with someone in management, he refused. Ordered batteries 5/9/2023, still have not received them. Cal... See more

Rated 1 out of 5 stars

Called customer service to verify they actually have the battery I need in stock since it doesn’t show they sell it on their website but Amazon says they do. The guy refused to check saying if it’s on... See more

Company replied

Company details

  1. Battery shop

Information provided by various external sources

Batterysharks.com offers sla battery, sealed lead acid, alkaline, nicad, and lithium replacement batteries for your emergency lighting, ups, fire, security, scooter, wheelchair, and other needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

289 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

2 batteries and neither one will charge…

2 batteries and neither one will charge put old batteies back in till someone from the company sends good ones or sends back my money

30 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

The way to address a warranty claim is either through email or over the phone.

Please contact the company directly and address your issue.

Rated 4 out of 5 stars

Repeat Customer

I've purchased several sealed lead-acid batteries from BatterySharks over the past couple of months. I like the ease of finding replacement batteries on the website. The order placement process is convenient and the items have been delivered on time. I have only one criticism and that relates to the packaging, which in my view is a little flimsy for such heavy items.

30 January 2019
Unprompted review
Rated 2 out of 5 stars

Feeling like I got scammed for $9.35 shipping.

I paid $8.41 for the battery to replace the one in my security system and $9.35 for Shipping. At that price for shipping it should be super fast. I purchased on 1/20/2019 the tracking showed it was just sitting idle unit 1/25/2019.and then I contacted them through email asking why. Then on 1/26/2019.it started moving. Says it will be here tomorrow 1/27/2019. We’ll see

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Extra Batteries

Excellent service fast delivery. I needed an extra set of batteries for a trip using my scooter in an area without power. These were perfect and made my trip more enjoyable.

25 January 2019
Unprompted review
Rated 5 out of 5 stars

Fast and functional

Quick fast simple replacement worth every penny. Change. My UPS batteries got up and running in just a couple minutes.

23 January 2019
Unprompted review
Rated 2 out of 5 stars

i have not received the battery yet

19 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

We emailed you the day after you placed the order that the item went out of stock. We also called but couldn't reach you. The order was canceled and we credited you back fully for it.

We're expecting a new delivery at the beginning of February, so if you'd like you may place another order.

Rated 5 out of 5 stars

Great site

Easy to use site. I got my batteries super quick and the price was awesome. They work perfectly. I would definitely recommend Batterysharks.

19 January 2019
Unprompted review
Rated 5 out of 5 stars

Great battery and service

I received the battery quickly and it was exactly the one I needed.
I have many UPS'es around the house and they last only around average six years. It is good to know I have Batterysharks available to help.

19 January 2019
Unprompted review
Rated 5 out of 5 stars

Just perfect!

Amazing purchase. Easy website ordering, delivery was a breeze, quality is fantastic, price is delightful. Reliable vendor and good quality product.

19 January 2019
Unprompted review
Rated 1 out of 5 stars

Don't do it!

I ordered with their website told me was the correct battery for my fitment received it quickly unfortunately it was the wrong battery and they want me to pay for return shipping. They have horrible customer service I'll never use them again

19 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

Hello,

According to your invoice , you've purchased our replacement for the YTX5L battery and we shipped that replacement.You received what was in the order.We are covering the return shipping in case we've made the mistake.Unfortunately in this case you've just purchased something different than what you needed therefore we can not cover the shipping back for you.

Thank you.

Rated 5 out of 5 stars

Fast service

I'd recommend Batterysharks for there fast dependable service. My order came ontime and was correct. No problems with these guys.

19 January 2019
Unprompted review
Rated 5 out of 5 stars

I love battery sharks

I have used battery shark to purchase ups replacement batteries serveral times now and found the have fast delivery. The batties meet or exceed OEM requirements. I have recomended them to several co-workers and freinds.

19 January 2019
Unprompted review
Rated 5 out of 5 stars

Batteries Delivered Quickly

Batteries were ordered and delivery was quick, four days. The batteries came charged and after topping they were verified as holding a good charge meeting specifications. The only problem was the package had been resealed by someone in route but no damage was visible to either of the two batteries.

19 January 2019
Unprompted review

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