BAU Dental Hospital Reviews 47

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had great experience as an foreigner patient. The customer representative is Yavuz Bey and his colleagues:dr. Hawa and Ms. Sinda were very communicative, friendly and Helpful. Dentist speaks English... See more

Company replied

Rated 4 out of 5 stars

My experience throughout my treatment was up to a high standard. I was provided an English translator and one who dealt with all my schedules and ensuring I understood every procedure. I recommend hi... See more

Company replied

Rated 5 out of 5 stars

BAU Dental Hospital is a great place for dental care. The staff is friendly and speaks English, which makes communication easy. The dentists are knowledgeable and take the time to explain everything,... See more

Company replied

Rated 5 out of 5 stars

Excellent service. However, the purpose of the treatment which was dental implementation hasn’t been completely done yet. Hopefully, we’ll complete it once I get healed and manage to visit next time... See more

Company replied

Company details

  1. Dental clinic

Written by the company

BAU Dental Hospital is located in the heart of Istanbul to provide Healthy Smiles Beyond Borders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very impressed

I have been very impressed with the whole team not just being very professional, experts in their field but also the support staff that had been extremely supportive and personal throughout the whole process.

8 May 2026
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Craig,
Thank you very much for your kind feedback. We are pleased to hear that you had such a positive experience at BAU Dental Hospital. It is wonderful to know that our medical team and support staff were able to provide professional, expert, and personal care throughout your whole process.
Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
BAU Dental Hospital International Team

Rated 1 out of 5 stars

I was left stranded at Istanbul…

I was left stranded at Istanbul airport. My phone doesn't work there. The person sent to pick me up must be too stupid to page someone from information desk. I spent nearly 2 days in the airport before going home. I will bet my last dollar that they will not try to correct this. I spent nearly $6000.00 for a busted trip. Thanks for nothing BAU

29 March 2026
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Thank you for your feedback. We take claims like this seriously. However, we must respectfully clarify that the situation described does not reflect our records.

Once you confirmed your visit, we arranged your full treatment journey and shared all details, including your transfer, hotel reservation, and itinerary, via WhatsApp and email several days before your arrival. Despite receiving no response, our team still went to the airport and waited for you at the agreed meeting point for three hours.

Around five hours after your flight landed, we received an email from you stating that you were stranded at the airport. We immediately made further attempts to contact you and arrange your transfer to the hotel, but again received no reply. We also continued trying to reach you by WhatsApp, email, and phone in the following days, but did not hear back.
All services had been fully arranged, and our team was present and prepared for your arrival. For this reason, we respectfully but firmly reject the characterization of our hospital as a scam.

BAU Dental Hospital International Team

Rated 5 out of 5 stars

I had a wonderful experience the staff…

I had a wonderful experience the staff and dentist are professional and full of knowledge and experience

26 January 2026
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Alonzo,
Thank you very much for your kind feedback. We are pleased to hear that you had a wonderful experience at BAU Dental Hospital. It is great to know that our staff and dentists provided you with professional, knowledgeable, and experienced care throughout your visit.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

Amazing experience

I wanted to share what a wonderful experience I had. Shakiba Khoushehgir was assigned to my procedure, and she was phenomenal. Her technique was so gentle and precise—it felt effortless. I left the office not just satisfied with the work, but with a completely new, positive outlook on going to the dentist.

13 November 2025
Unprompted review
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Reply from BAU Dental Hospital

Dear Salih,
Thank you very much for your kind feedback. We are pleased to hear that you had such a wonderful experience at BAU Dental Hospital. It is great to know that we provided you with gentle, precise, and professional care throughout your procedure.
We are especially happy to hear that your visit helped create a more positive outlook on going to the dentist. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
BAU Dental Hospital International Team

Rated 4 out of 5 stars

My experience throughout my treatment…

My experience throughout my treatment was up to a high standard. I was provided an English translator and one who dealt with all my schedules and ensuring I understood every procedure. I recommend him (Mr Araz).
I had a tooth surgery and the doctor who did the surgery was very highly skilled, he took note of every small detail which made my healing process so smooth as he did the surgery with high expertise. The doctor's name is Dr Attila Vural and his team, I really appreciate it.

19 January 2026
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Sharon,
Thank you very much for your kind feedback. We are pleased to hear that you had a positive experience at BAU Dental Hospital. We’re glad Mr. Araz could support you throughout your treatment and that Dr. Attila Vural and his team provided excellent care. Your satisfaction means a lot to us, and we truly appreciate your recommendation.

Kind regards,
BAU Dental Hospital International Team

Rated 4 out of 5 stars

The people were great

The people were great, very knowledgeable, helpful and caring. The hotel accommodations were excellent. Didn’t have to beg for anything just ask and they deliver. I’m not gonna lie, there was much more pain involved than I ever expected, but overall it was well worth it so far. And every day is getting better.

25 November 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Turan,

Thank you for sharing your experience with us. We’re very glad to hear that you found our team knowledgeable, helpful, and caring, and that your accommodation and support met your expectations.
We understand that the treatment process can sometimes be more challenging than anticipated, and we truly appreciate your strength and trust throughout the journey. It’s wonderful to know that you’re feeling better each day.

Thank you for choosing BAU Dental Hospital, we’re here for you every step of the way.

Best regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

All staff involved professional and helpful

The total experience I had with BAU Dental Hospital was excellent from the day I arrived to when i completed the first stage of my treatment.

Really looking forward to going back.

I would definitely recommend BAU Dental Hospital if you’re thinking about getting any treatment in the future.

17 November 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Harte,

Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team professional and helpful, and that your experience from arrival to the completion of your first treatment stage was excellent.

We truly appreciate your recommendation and are very much looking forward to welcoming you back for the next phase of your treatment.

Best regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

great experience at Bau

I had a great experience at Bahçeşehir University Dental Hospital. I went in for a dental cleaning and implant — the staff was professional, kind, and highly skilled. Everything was clean and modern, and I felt in safe hands throughout. Highly recommend!

28 February 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Ms. Birgün,

Thank you for your kind words! We're so glad you had a great experience and felt in safe hands throughout your treatment. We truly appreciate your recommendation and look forward to seeing you again.

Best regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

My name's Horace Brown and i couldn't…

My name's Horace Brown and i couldn't give enough praise and thanks to the surgeon and staff that done my four inplant and bridge, the treatment was fantastic, they all speak English, pick me up at the airport to my hotel on time, no pain with my treatment and above all excellent finish on my first visit. I look forward to my final visit to install my crowns. I will update on my final visit.

2 May 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Brown,

Thank you for your kind words! We’re thrilled to hear you had a smooth, pain-free experience and are happy with the results so far. It was a pleasure to assist you, and we look forward to welcoming you back for your final visit.

Best regards,
BAU Dental Hospital international Team

Rated 5 out of 5 stars

Professional, competent, and friendly staff and doctors

From the moment I entered BAU Dental Hospital, I was impressed by the cleanliness and light-filled lobby of the facility. I was immediately greeted by a smiling receptionist who referred me to a member of the International Patient Center team. The team members speak several languages each such as English, Arabic, Russian, and Turkish. They guided me through the registration process, took me to meet the doctor, who also spoke very good English, and then met me after my consultation. I followed up with two more visits whiich were also professionally handled and my dental problems were solved. Thank you for all your help.

4 June 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Hogue,

Thank you for your thoughtful feedback! We’re delighted to hear you felt well-supported by our multilingual team and satisfied with your treatment. It was a pleasure having you with us, and we truly appreciate your trust.

Warm regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

Highly organized

Highly organized, clean, professional, helpful

11 June 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Khorassani,

Thank you for your kind words! We're glad you appreciated the organization and professionalism of our team. It was a pleasure to assist you.

Best regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

I had a very Good expérience at BAU

I had a very Good expérience at BAU, people were really Nice, I receive a personalised plan which was exactly what I expected, thank you very much

14 May 2025
Unprompted review
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Reply from BAU Dental Hospital

Dear Ms. Sylla,

Thank you for your lovely feedback! We’re happy to hear you had a great experience and that your personalized treatment plan met your expectations. It was a pleasure to have you with us.

Warm regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

VERY PROFESSIONAL

I just finished my treatment with BAU dental Hospital and have been impressed by alot of things.
1. Interpersonal customer relations. I was supported by Sami and Hawah. There team is so vibrant and very informative. They proactively made sure that all the information I needed to know for my treatment was availed. They consistently made sure they explained all the details from the dentists where understood. My stay was flawless.

2. The TREATMENT. All the medical practitioner consistently and thoroughly examined my dental structures through multiple scans of all sorts. This gave me confidence to know that they would make the best decision on what I needed. In my scenario, they recommended even a better resolution than I initially sought. Their attention to detail was unmatched. And reviews have been structured already to see my progress giving me confidence that I am well supported.

I highly recommend BAU dental Hospital.

8 April 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Emmanuel,

Thank you for your heartfelt review and strong recommendation! We’re thrilled that you felt supported, well-informed, and confident throughout your treatment. Your recognition of our team’s care and attention to detail truly means a lot. It was a pleasure to be part of your dental journey.

Warm regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.
However, the purpose of the treatment which was dental implementation hasn’t been completely done yet. Hopefully, we’ll complete it once I get healed and manage to visit next time.
Special thanks to Sami and his entire team who gave us tremendous support throughout our last treatment.

3 March 2025
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Ahmed,

Thank you for your kind feedback! We’re pleased to hear you were happy with our service and the support provided by Mr.Sami and the team. We look forward to completing your treatment once you’ve fully healed.

Wishing you a smooth and speedy recovery,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

Very good experience and helpful and…

Very good experience and helpful and friendly staff.

21 December 2024
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Aimen,

Thank you for your kind words! We're happy to hear you had a great experience and felt supported by our team.

Best regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

Outstanding Service and Hospitality

I had great experience as an foreigner patient. The customer representative is Yavuz Bey and his colleagues:dr. Hawa and Ms. Sinda were very communicative, friendly and Helpful. Dentist speaks English fluently, patient, very gentle and have time to explain whatever my questions are. Their equipments are sophisticated and clean. After my long years in Turkey finally I found the hospital thats met my needs. I definitely will return oneday. All the best!

11 December 2024
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Ms. Mariana,

Thank you for your wonderful feedback! We’re delighted to hear that you felt welcomed and well cared for by the our team. It means a lot to know we met your expectations. We look forward to seeing you again in the future!

All the best,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

I had an amazing experience at…

I had an amazing experience at Bahçeşehir Dental Hospital! From the moment I walked in, the staff was incredibly friendly and professional. The facility was spotless, modern, and equipped with the latest technology. My dentist was knowledgeable, patient, and made sure I was comfortable throughout the entire process. The treatment I received exceeded my expectations, and I couldn't be happier with the results. I highly recommend this hospital to anyone seeking top-quality dental care. Thank you for the excellent service!

6 December 2024
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Mr. Albasiry,

Thank you for your kind and detailed review! We're thrilled to hear that your experience exceeded expectations and that you felt comfortable and well cared for throughout your visit. Your recommendation means a great deal to us.

Warm regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

Exceptional Care and Professionalism at Bahçeşehir University Dental Clinic

I had a wonderful experience at the University Dental Clinic! The level of professionalism from start to finish was truly impressive. One thing that really stood out to me was their motto, 'Health Before Beauty,' which shows their commitment to prioritizing patient well-being. Being a university clinic, you get access to some of the best doctors and professors, which instantly puts you at ease and makes you feel safe.

The follow-up care was exceptional, and I especially appreciate the assistance provided by Mr. Yavuz. He is always available 24/7, incredibly friendly, and professional, making sure all your questions are answered and your needs are met. This clinic is a perfect blend of expertise, care, and dedication. Highly recommend to anyone seeking top-notch dental care with a focus on health!

5 November 2024
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Ms. Hajji,

Thank you for your kind and detailed feedback. We're honored that you appreciated our commitment to patient well-being and professionalism. Your recognition of Mr. Yavuz and our team truly means a lot. We’re glad you felt safe, supported, and well cared for throughout your experience.

Warm regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

As a BAU student

BAU Dental Hospital is a great place for dental care. The staff is friendly and speaks English, which makes communication easy. The dentists are knowledgeable and take the time to explain everything, so you feel comfortable during your visit. The clinic is modern and clean, equipped with the latest technology that makes treatments efficient. Plus, they offer a discount for BAU students, which is a nice bonus.

4 October 2024
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Imadeddine,

Thank you for your great feedback! We're happy to hear you felt comfortable and well-informed during your visit. It’s always a pleasure to support our BAU students with quality care and added benefits.

Best regards,
BAU Dental Hospital International Team

Rated 5 out of 5 stars

I had a great experience here

I had a great experience here. I felt very comfortable and was well taken care of. They properly communicated with me step by step and make sure I had all the information I needed.

17 September 2024
Unprompted review
BAU Dental Hospital logo

Reply from BAU Dental Hospital

Dear Ms. Hamis,

Thank you for your kind words! We're glad you felt comfortable and well-informed throughout your visit. It was a pleasure taking care of you.

Best regards,
BAU Dental Hospital International Team

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