BAXXIS Reviews 178

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and appealing designs. Many people appreciate the wide selection of stylish phone cases that offer great protection. The customer service is frequently described as very helpful, responsive, and professional, often resolving issues quickly and effectively. However, some customers also noted that delivery times were often longer than expected, with some experiencing significant delays, especially during promotional periods. A few other people also felt that tracking information was sometimes unclear or that there were occasional issues with product defects upon arrival.

What people talk about most

Product

Consumers are highly satisfied with the product quality, often describing items as beautiful, strong, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing dissatisfaction over long... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction with their... See more

Customer service

People report positive experiences with customer service, highlighting their fast replies and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is brilliant & easy to use. The quality of the photo's showing a high level of detail is impressive. Good communication from order to delivery. The only issue for me was that ll of the tra... See more

Rated 4 out of 5 stars

Second time ordering from Baxxis! Me and my friends love to bulk order from here. Lovely designs and the case does the job perfectly for our clumsyness ;) Shipment takes some time, especially i... See more

Rated 4 out of 5 stars

It's a great product. Good quality and nice designs. And the price is better than comparable competitors. The order just took much longer than what is promised the website. The costumer service answer... See more

Rated 5 out of 5 stars

Bought from Baxxis multiple times and have 0 complaints about anything - fast shipping, responsive support team, and most importantly, cases are excellent quality. Recently bought a green gleam case... See more


Company details

  1. Fashion accessories shop

Written by the company

Baxxis creates stylish and protective phone cases that are handcrafted with care and made to order. Each case features a durable dual-layer design for strong protection without sacrificing style. Loved by thousands of happy customers, Baxxis is all about combining design, quality, and individuality in every product.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Pro: Cute cases, Con: long wait & edges

I ordered 4 cases and all of them look exactly like the pictures and the quality is also really nice. The only thing that I don't like is that the volume buttons and on/off button feel a little rough. It would feel nicer if the edges were smoother/rounded. Additionally, the wait was a little long, but I already expected that (it took 3 weeks in total). However, me and my friends love the cases & I would buy at baxxis again.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful Cases, great quality

Amazing phone cases, fit perfectly and the designs are really nice. Only thing I did not enjoy was shipping. I waited over 10 days before my order shipped :(. Probably was related to many orders because of the sale but still, I was so excited for my cases.

30 March 2026
Unprompted review
Rated 4 out of 5 stars

I love my phone case slick stylish

I love my phone case. The quality is 5star slick and stylish
Love they have wide selection range for all phones. Delivery was little slow but when I recieved my case it was worth the wait. Definitely want to order another case on the future from baxxis

1 April 2026
Unprompted review
Rated 3 out of 5 stars

Quality is good but not for Samsung Z Flip 7

The quality of the cases are perfect. Strong and dual layer with silicone and hard plastic. I was quite doubtful since my phone is the Samsung Z Flip 7. I do not like that the case is held by stickers. It does not stick well and the stickers are not even on all sides, some of them seem missing. This makes the case easily to remove and if it falls, it will pop off.
Edit: customer service is amazing and they gave me a full refund. I will still buy cases for other phones. It's just the Z flip is a bit different.

23 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent selection of choices

The website is brilliant & easy to use. The quality of the photo's showing a high level of detail is impressive. Good communication from order to delivery. The only issue for me was that ll of the tracking emails were in Italian & I couldn't find the option for English. The quality of the phone cases is excellent. One of my phone chargers doesn't fit through the samsung cases but I still love them all. Really good value!

11 March 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful cases

The positive: The cases are really beautiful, The customer Service is great and my inquieries were responded to very fast.
The negative: I had to wait too long for my delivery because one of the products i chose was not available at that time and it took them a few days to inform me so i can choose an alternative or have my money back. I chose an alternative and they also refunded me 30% of my money as a 'sorry for waiting ' and i thought that was nice.
All in all i would highly recommend their cases, theyr beautiful and the price is also reasonable compared to other similar products in the market
Im reviewing this after a few weeks of use

6 March 2026
Unprompted review
Rated 5 out of 5 stars

customer service

The phone cases are really great and also the customer service was helpful and very friendly, great experience!

19 February 2026
Unprompted review
Rated 4 out of 5 stars

It's a great product

It's a great product. Good quality and nice designs. And the price is better than comparable competitors. The order just took much longer than what is promised the website. The costumer service answers fast and offered me some compensation, so I'm fine with it, but it would have been great to know in advance.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good

I waited 2,5 weeks for my package to arrive so I was a little bit afraid that the package would never arrive. I send them an e-mail and within the same day I had an answer from them. They offered a solution and my package arrived the next day. I’m very happy with the cases, they are so pretty and worth the wait.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I am satisfied with my case

I am satisfied with my case, the print looks good and the case itself seems sturdy enough. It took a couple of weeks to get to me since the moment I placed the order, but I didn't mind, since the price is pretty reasonnable.

14 February 2026
Unprompted review

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