Very helpful and organised agent (Natasha).. she went beyond to assist my booking.. easy to talk to and attentive to our needs.. the booking process seems so smooth up to the final itenerary..she give... See more
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Company details
- Travel agent
- also in
- Tour operator
Written by the company
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Contact info
10 MONTACUTE ROAD, SM4 6RL, MORDEN, United Kingdom
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
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We were given fantastic advice and a…
We were given fantastic advice and a very good quote for Jan 27 but unfortunately unable to go ahead at this time. Dylan was brilliant, took all our requests on board and drew up a fab itinerary, he was super friendly, efficient, polite, friendly yet professional. Will certainly be calling on him when we’re ready for our next trip.

Reply from Bayfinch Holidays
Thailand
Dylan was very helpful and did everything that I asked for especially as I kept changing my itinerary.
A credit to the company.
Thank you Dylan.

Reply from Bayfinch Holidays
Russel was very helpful and great…
Russel was very helpful and great information on booking a holiday to Disneyland paris. Very professional and polite definitely recommend if book a holiday through the company

Reply from Bayfinch Holidays
Last October I contacted Bayfinch…
Last October I contacted Bayfinch Holidays to book a holiday for me & my husband to Malaysia, Singapore & Bali. Austin prepared a package with all Airport transfers, flights & hotels included but we requested him to upgrade the Villa in Bali to 5* which he did and we booked the holiday. He asked for a deposit which we paid.
We were due to fly on 23 March but unfortunately the US & Iran war started and Qatar Airways suspended all the flights to UAE which meant we either had to cancel the holiday or postpone. We would lose money and after discussion with Austen he advised us to wait till 18 Feburary.to make a decision. We contacted him and that time Emirates Airways had resumed some flights to UAE so he advised us to book on a flight on the same day 23 March instead.
He booked us on the Emirates flight without incurring extra payment because Bayfinch would apply for a refund from Qatar Airways later He also changed our Airport transfer time.
We thoughrly enjoyed our holiday and all the hotels were super.
Austin is a very knowledgeable Travel Consultant. Adam was very helpful when Austin was off.
I highly recommend Bayfinch holidays especially Austin who is now a good friend.

Reply from Bayfinch Holidays
The junior travel advisor (Greg) helped…
The junior travel advisor (Greg) helped with my quote for a potential holiday to Thailand for my family of 4. The whole process was so simple and quick. Greg was very helpful and communication was very simple. We will definitely booking a trip in the not too distant future.
Richard whom helped me throw the…
Richard whom helped me throw the booking of my holiday. Was not just very helpful, but all so very keen to find me exactly what I was looking for . 5 islands in Thailand but alas 21 nights with quite hotels close to the beach ⛱️. I already got some of my paperwork. And looking forward to getting the rest of the information nearer to my departure date. And I will definitely be using this company again. Cheers Andy 🍻
Enquired about a Thailand holiday and…
Enquired about a Thailand holiday and spoke to Mark who was extremely helpful!
brilliant deal and amazing customer…
brilliant deal and amazing customer service thank you to richard and the team
I have just booked a holiday to Disneyland Paris
I have just booked a holiday to Disneyland, Jessica helped me tremendously throughout the process.Thank you for helping us to make a little girl very happy. Xx
Greg at Bayfinch holidays has been…
Greg at Bayfinch holidays has been extremely helpful and made my booking for my 5 year old and myself a pleasure not only did he get us the best price he also noticed I was travelling with my 5 year old he changed our flights so that we were not waiting in the airport and he made sure I didn’t have to deal with our luggage.
I honestly felt he made sure our holiday was well planned and stress free thank you for your excellent service and support and effort to help me..
Kind regards Logan c Lupson
Quick and easy to book, great customer service
I was recommended by a friend to use Bayfinch holidays, damien made me a personalised Disneyland Paris package very quickly and efficiently with several options as requested. It was so easy to book which made it even better. The package made for me was far cheaper than most quotes I had received.
Very happy with the customer service from Damien who was extremely helpful and friendly, would 100% recommend.
Great customer service
This week I made an inquiry about a trip to Japan. My contact at Bayfinch was Dylan and his customer service was outstanding. In a very short time he produced a full itinerary for me including return flights and details of all hotels which allow me to make an informed decision as to whether the tour was the right one for me. Dylan couldn’t have been more helpful and I was grateful for his knowledge, friendly approach and speed of response.
Excellent
Excellent! Very good value for money! Very good communication 🥰
Greg was very quick with initial…
Greg was very quick with initial contact and very thorough in occupying a quote that was 100% accurate in what I asked for, he has been very inclusive with keeping in touch about the holiday and customed any changes I have asked for,customer service has been spot on very polite and engaging
Very prompt with returning information
Very prompt with returning information
Comprehensive quote coupled with highly…
Comprehensive quote coupled with highly professional service.
Have had great coms with Greg
Have had great coms with Greg
He’s been very helpful
Richard was brilliant in dealing my…
Richard was brilliant in dealing my booking. He was quick with his replies and made a real effort to understand my holiday requirements. I would use again and fully recommend Richard for all my future holiday plans
Great deal and easy to book
Richard has been fantastic throughout the process of booking our trip to Disneyland Paris. All questions were answered promptly and he got us a great deal! He made booking our trip easy and straightforward and I would definitely recommend🙂
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