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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting that orders arrive on time or even earlier than expected. Many consumers are highly satisfied with the quality of the products, finding them to be excellent and well-priced. The meticulous and secure packaging of items is also frequently highlighted, ensuring products arrive in perfect condition. However, some customers also noted issues with delivery, specifically mentioning problems with certain courier services leading to delays or damaged goods. A few people reported receiving products that were not to their taste or had quality issues, such as a lack of flavor or an opened package.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Quality

People report positive experiences with quality. Customers are impressed with the high quality of products,... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, great prices, and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service, with... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered Sunday at 10pm, delivered Tuesday morning. Very pleased. And the kimchi is absolutely delicious- I can’t stop eating it - I will definitely order again.

Rated 5 out of 5 stars

I have to admit that I was bit sceptical about one business day delivery claim but to my surprise, my order came on time. Price of the pistachio cream I ordered was good so ordered in bulk. Thank yo... See more

Rated 5 out of 5 stars

I have used the supplier several times. They provide professional customer care and they are very efficient with the detailing. Regarding updates, they are excellent in informing you of the... See more

Rated 5 out of 5 stars

Products arrived promptly, and expertly packed. Kudos to the packing team for taking pains to ensure glass jars were all individually very well wrapped, and both tins and jars were securely protected,... See more


Company details

  1. #128 of 199 best companies in Online marketplace

Written by the company

Bazachi.com is a leading online retail company specializing in the sale of quality groceries across the United Kingdom. Established in 2019, we are dedicated to providing customers with convenient access to premium products while prioritizing freshness and customer satisfaction. Our curated selection of items encompasses pantry staples, fresh produce, gourmet treats, and specialty items, ensuring that every shopping experience meets the diverse needs and preferences of our clientele. With a commitment to excellence, transparency, and reliability, Bazachi.com has earned the trust of thousands of satisfied customers who rely on us for their grocery needs. Discover the convenience and quality of Bazachi.com today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

298 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Transit damage, no refund

I used to order pistachios regularly in this website, however during my last purchase, one of the pack of 1.3 KG of pistachios came opened.

When I asked their customer service, they told me that pistachios are quite dry and are consumable even if it came opened because of transit. They did not offer any refund for this issue.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered from this company some days ago…

Ordered from this company some days ago there website guaranteed next delivery but still still waiting i should have read there reviews on trustpilot first before I ordered no doubt they will blame Evri like they have on numerous occasions so it begs the question why do they continue to use them ?

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Delicious kimchi

Ordered Sunday at 10pm, delivered Tuesday morning. Very pleased. And the kimchi is absolutely delicious- I can’t stop eating it - I will definitely order again.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

I was genuinely surprised by the speed of delivery — my order arrived the very next morning!
The Al-Quds Premium Palestinian Medjool Dates are absolutely fantastic: fresh, rich, and full of flavor.
Thank you, Bazachi!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - first time I’ve used them and delivered as promised. Can highly recommend the quality of the goods received. Will be purchasing from them again.

28 December 2025

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