Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


Company details


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2.4

Poor

TrustScore 2.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(1,230)

442 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I feel exactly the same as another…

I feel exactly the same as another customer!; As many other people have written DO NOT buy from this company. I definitely did not see anything about signing up for a membership/subscription scheme but suddenly £9.95 per month was charged to my credit card, against my wishes. I have emailed them to ask for a refund but am not hopeful that I will receive one. They are clearly tricking many customers into falling into their trap and making a lot of money out of it. I don't often write reviews but I am so angry about this that I just had to add my name to the long list of furious customers.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Hidden membership fees

Was making one purchase but without my knowledge signed up for a membership. And paid for 3 months before noticing the transactions on my bank account. There is no additional emails or explicit communication about membership activation, only standard order confirmation.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

As many other people have written DO NOT buy from this company. I definitely did not see anything about signing up for a membership/subscription scheme but suddenly £9.95 per month was charged to my credit card, against my wishes. I have emailed them to ask for a refund but am not hopeful that I will receive one. They are clearly tricking many customers into falling into their trap and making a lot of money out of it. I don't often write reviews but I am so angry about this that I just had to add my name to the long list of furious customers.

29 March 2026
Unprompted review
Rated 4 out of 5 stars

Will not use again

Good price , well packed , slow delivery . The membership is extortionate so cancelled straight away . Will not use again because of membership charge which is not mentioned until order placed , a very sharp practice , loads of complaints must lose them so much business

21 March 2026
Rated 1 out of 5 stars

BEWARE of scam!!

BEWARE of scam!!
Warning! When you buy something from Bazta.com, you are automatically enrolled in their customer club, and the cost is then charged monthly to the same card. This is the biggest scam I’ve seen and extremely unprofessional. Do not buy anything from Bazta!

23 March 2026
Unprompted review
Rated 4 out of 5 stars

My experience with bazta

I’m satisfied with my experience with Bazta. My order arrived on time, and the service and pricing were good.

However, I was charged £9.95 for an automatic subscription that I did not agree to, and it was not clearly explained how to cancel it.

Because of this, I’m giving four stars instead of five.

2 February 2026
Rated 1 out of 5 stars

AWFUL

AWFUL, AWFUL, AWFUL,AWFUL, AWFUL!!! DO NOT CONSIDER ORDERING FROM THIS COMPANY, EVEN FOR ONE SECOND. You'll be agreeing to a monthly subscription charge of £9.95 without being aware.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

WARNING 🛑 !!!

WARNING!! 🛑This site is scam!They tricked me with an hidden subscription and charged my account for a monthly payment until the bank notified me about this payments. Behind this website are shitty people.
Stay away from this site!!!!

4 March 2026
Unprompted review

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