BC.GAME Reviews 3,612

registered around October 2023, played only slots, bought bonuses like sugar rush, sweet bonanza and won 2 million 200 thousand rubles at that time, lost 900 thousand rubles, safely withdrew the rest, after that I decided that I needed to rest, and recently on June 2, 2025, I threw in 60,000 thousand rubles and I also bought bonuses in different slots, won $45020, withdrew $3381, after which the withdrawal was suspended, the support wrote that access would be opened soon and as a result, access to the site became unavailable, an error appeared that account verification was required in support, I sent them all the data they specified by email, after 2 days I receive a reply that the account is blocked forever, indicating that I violated the terms of service by using prohibited methods, which of course I did not do. I only bought bonuses like last year, only last year the amount of winnings was not so big apparently.

None of my acquaintances, relatives, friends, etc., according to my information, are registered in the casino. I didn't use any bugs, abuse, overflows, etc. I enjoyed it. I have not violated any of the rules of the site.
At the first request, I will provide any proofs of interest
bc game refers to the fact that I used exchange rate arbitrage, I can't even imagine what it is and how, I won honestly in bonuses, you can see the history of games everywhere
There was also an error on the system's part, I requested a withdrawal of \$1,000, the withdrawal came, but the funds were not deducted from my balance. I contacted the support chat and asked them to deduct the funds and continue playing, but I was blocked after winning a large amount. I also request that you review my support chat history.

I just stareted with the given bonus $40 from the platform and reached to $505 . When I tried to withdraw that , they demands $50 deposit for account verification error, after deposit of such amount I again tried to withdraw but they demands more $100.
So please everyone do not deposit any $1 on this fraud platform. They are lying us. I am sure as there is no hope for the withdrwal even I deposit more $100 deposit.

So I deposited 50$ to verify so I could withdraw then another 100$ as support said was required to be able to withdraw and now they said I need to get to 600xp to make a simple withdrawal which requires me to make another 450$ ??? Is this for real ?????? I need answers anyone had the same and done the 600xp ? And successfully withdrew? Please help

Update: The issue is now fully resolved. Martin from the audit team contacted me personally and provided a very fair 1,000 USDT loyalty compensation for the 6-month wait. I really appreciate the professional approach of the BC.GAME audit department. They truly value their VIP 55 players!

⚖️ Serious issue with bet settlement – BC.Game

I am writing this review to formally raise a dispute regarding the handling of my bet by BC.Game.

I placed a bet on Morocco to win the final (Senegal vs Morocco – Africa Cup of Nations) on January 18, 2026. Following this match, an official decision from CAF altered the final outcome, which should logically impact the settlement of all related bets.

Despite this, BC.Game refused to review or adjust the settlement, relying solely on the initial result and ignoring the final official ruling issued by the competent authority.

This position is highly questionable from both a fairness and regulatory standpoint.

👉 In similar situations, other bookmakers have refunded or reassessed bets based on official decisions.

👉 BC.Game, however, has chosen to apply a rigid interpretation of its rules, disregarding the principle that bets should reflect the final official result.

The responses from customer support were generic and failed to address the substance of the issue.

This raises serious concerns about:
- transparency in bet settlement
- respect of official sporting decisions
- and fair treatment of users

💰 Amount involved: 2750 USDT
🎫 Ticket ID: 2624672701054333169

I formally request a full and fair review of this case in light of the official CAF decision.

Failing that, I reserve the right to escalate this matter through public and legal channels.

I strongly advise caution to other users until this issue is properly addressed.

They are full time scammers the win rate is absolutely pathetic if they are there there only motive is to loot you guys so avoid this at all cost they won’t let you win and if you by any chance they just hold withdraws and voice it back to your gaming account or n if you start betting that’s where they take everything you may have gained by chance they are not fair in any way so report therr sites n report everywhere you find them till they are non existent n case file I call everyone to join me on my social media platforms n we can mutually do it together n raise a concern n file a case against for such illegal practices on the name of fair play they are looters n you can’t do anything alone but yeah sure we can break therr spine n make sure to fall this system together we are easing a campaigner soon against such every casinos n gaming platforms till they become non existent n sure many of these we got successful in to shit these bludi scamming apps n websites n many are on hit list now including this one they will soon find themselves in such a trouble that they would beg for mercy but they won’t get that Thankyou

Avoid n save yourself n your hard earned money

It's been few days since bc game sent me to ask support about my problem. Of course these agents are useless and I'm asking compensation again from bc game. 6 months ago u scammed me for free bets. Now after I wagered 20k In a week I received 5$ BCD. From monthly I received even less. From taco bonus which depends on wager amount I received less with 7x more wager than only 1k$ wager. I'm asking you again to do something. Your ai bots are sending me to articles but again 2 bonuses are based on activity. Wager amount and rank. I have everything highest so where is the problem stop sending me to ai bots

Dear BC Support Team,

I am a VIP 26 user on your platform (User ID: 18225627), and I have received total wages of $99,070.04, which reflects my long-term activity and dedication.

I am writing to report a serious issue regarding unauthorized activity on my account.

Yesterday, I made two deposits of INR 501 and INR 502 (total INR 1003), and both amounts were successfully reflected in my BC account. However, after a few hours, when I attempted to play, I discovered that the entire amount (INR 1003.11) had already been used in the Crash Thunderball game without my knowledge or consent.

Bet ID: 1859843900047483239

This clearly indicates that my account has been compromised. I am extremely concerned because my account is protected with strong security measures, including a password and 2FA. Despite this, unauthorized access still occurred.

Additionally, when I tried to contact live support, I was only connected to an AI agent, and I did not receive proper assistance regarding this serious matter.

This situation raises serious concerns about the safety and security of user accounts on your platform.

Therefore, I request the following:

A full investigation into this unauthorized transaction.

Identification of the person or IP/device that accessed my account.

A detailed explanation of how this breach occurred despite security measures.

Immediate permanent blocking of my account to prevent any further misuse.

I request you to treat this matter as urgent and respond at the earliest.

Sincerely,
HA Mir

This is actually a very good casino to play at. Yes, there has been a few smaller issues, but this happens with every casino.

I get my withdrawals 100% of the time and have never had an issue.

Most "negative" reviews are from people who lost their money & are taking out on the casino.

I think their customer support could improve, in terms of the speed of their replies, but overall it's been a great experience.

I am extremely disappointed with BC.GAME. My account (UID 16574109) has been blocked for over a year with a balance of $1,042. I have completed all requirements, but they have blocked my KYC and withdrawal functions. I have been contacting support for 12 months with no success. I am now forced to take legal action and report this to the licensing authorities. Please avoid this platform if you value your money

Review Title : VIP 26 Player - Seeking better locality appreciation ID:62542040
I am long tery player on bc game, currently at vip 26 user id 62542040.I have recived a total wagger of 8.8 million (88 lakhs),which shows my dedication to this platform.
However, I feel that at this high level,the rewards and 'Big Email Gifts' are not as frequent as they used to be. I am very close to VIP 27 and I want to continue playing, but I would appreciate it if the vip team could review my account for a loyalty bonus or some special recognition for my high wagering activity. Hoping for a positive gesture from the support team!"
Regards
Suhail

This game was fraud because Today I am registere bc game and deposit 5000 but my deposit is not complete and I also try too speed up but now More than 10 hours and bc game didn't reply my ticket

Had free spins bonus stuck after getting into the bonus on both slots after communicating for 16 hours with 5 different agents every single one of them wnated the same information and video recording and screenshots again and again when they could have easily scrolled up and looked at the previous conversation with their colleagues to see that i already have done the steps they wanted me to do, I asked questions I waited and waited and at last the agent was so dumb and impatient she connected me to one of their chatbots instead of helping their customer, ive deposited twice and my bonuses will expire within 6 hours and i mentioned this to no answer, i have screenshots and proof of this aswell as screen recordings, don’t trust this bullshit especially not their ”welcome bonus free spins” bunch of idiots in support and very unprofessional. 👎

i have had a worst experience with bc game i have been using 1x bet for 5 years and this never happened to me
i have lost several deposits ranging from 100 rs to 1000
no reply no proper customer support ..these guys are just cheating people of their money
my user id is 43236346 i lost 1200 rs on this day feb 26 of 2026 i have no hope of getting this money back i have all proof if the transactions thank you full of shit i have submitted each and every proof i have still you guys cant recover my money fu...k of

Guys stay away from this casinó! They will only steal your money and your TIME believe me.
This site will close fastly… se you soon supporters

Played here for a few days, wagered like 20k$ by small bets, played only slots (pragmatic/hacksaw), lost around 1k$ (45~k in currency i played), and got few words to say…
First deposit was good, i deposited like 50$ and made 2.5x from it, after i lost it, i made another deposit, and i guess, that’s where casino meet their “customer”, every single deposit i did, until i lost ~700$ were washed without any chance, then, suddenly, every single slot started playing, doesnt matter i played them or not before…
After i cashed out around 800$ i decided to keep playing and lost 600 out of 800 i withdrew, then, suddenly i got max win in one of hacksaw slots ~900$, and, after that, every single slot i played just ate my money
Yeah, sometimes i got bonuses like 200-300-400-500x from bet, but anyway i lost that money
Especially gonna remind sugar rush superscatter, where i bought more than 200 top bonuses, and max i got is 3.5kX by lowest bet possible

In my opinion, their system built to detect experienced gamblers, and if system spots one, then your deposits gonna be washed in the toilet. First it give you some, watch on ur behaviour, then it decide how to behave itself.
If you win big in any slot game, another slots just stops playing, that means that they got some kind of overall rtp, but not slot rtp, as example i playrd alot in dog house game and all the time i was getting 100-200x bonuses, but it never gave me full line of houses, doesnt matter how many spins left, and i played this slot all the time i lost my money in any other slots, and dog house just gave me back some to keep playing without eating anything or were getting me back to deposit balance.

Conclusion: RTP in losts are OVERALL, you can’t win big in one slot and in others at the same time, you win in one slot - you lose in others
Deposits are fast, withdrawals are fast
Oh, and all the time i was playing pragmatic/hacksaw slot it were reloading page with no reason and saying “it looks you are logged out” (pragmatic) just like it get you to another session/changing future spins.

2/5 and 3/10, stake are much better.

And today I got a reply today 11 march 2026 after 5 months that they have deposited....all fake utr no.asked for there bank statement from which they have transferred they did not provide, they closed my ticket without my concern , they will just take your time and will excuse for 60 days and after that they will say that " your order id mot found" till now I have not received my funds
I have submitted all the documents. They have closed the ticket by them seif. The link they share does not open.
You cannot contact them only AI generated messages.
The transaction ID they gave does not exist.
I ask them from which bank they have transferred the funds they are not providing the details. No response from email I'd:- support[@]bc.game
No help from live support .
Withdrawal funds not received. Order Details:
Withdraw Amount: 50000 INR
Order ID: F-1843222778957093900
Status: Success
Fee: 0 INR
Created Time: 9/14/2025, 12:47:03 PM

I have started playing in other platform.

I will only play if you transfer my funds

My deposit was struck on. 30aug2025. Never. Got a. Reply. Suddenly got 3 replies.today. as. I think they are. TRying to improve there. Ratings. Now come to there. Reply they asked me to contact cuustomer care again with. Order id look. What. I got first of. I got a reply after 5. Months and 10 days. Yes.u heard. The right and answer of customer. Support. Was sorry. We. Cannot go Bove 60 days same. Department 2. Diffrent. Suggestions and answers great going bc game

Avoid. No transparency in VIP requirements. Host and related bonuses taken away with no warning and with no indication on how to get eligibility back, just told to be “active”. Not sure how much more active you can be when depositing and playing every day. Also still waiting a response from the CEO inbox after 6 weeks! Live support then say it can take 15 working days, well 6 weeks is a lot more than 15 working days so they clearly just ignore any feedback from loyal/VIP players. Will look for VIP transfers at other providers because BCGame is now no good. UID: 3455668

Absolutely disgusting from this scam 💩 casino they let people steal other peoples info I let them know and then they feed loads of bull 💩 saying that my email hasn’t been used to hol an account really is that why I have almost 2 years of transactions on my account they got hacked and u don’t take things seriously probably there staff selling info to Pakistani communities as that’s where there fraudulent sign is was from staff are so useless and corrupt themselves I am seeking legal advice on this and taking them through a claims court