Between roadside assistance and the local BCAA auto shop it would be hard to figure a more incompetent, dishonest and unfriendly group. The roadside assistance gave a quote to replace the battery serv... See more
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Received email that my home insurance auto payment could not be processed. I immediately updated my credit information online and made payment. Today, I received registered letter about about same no... See more
Home insurance cost in 2023 was $889 (close estimate). In 2025 they more than doubled in price. (Zero claims) Customer for many years… Also, we bought a cabin the Caribou they would not insure because... See more
I've been a member for 35 years. Only because it's a gift. I can tell you that that the service is horrific and a suspiciously large volume of employees are completely incompetent. I'm not talking ab... See more
Company details
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Roadside assistance, car, home and travel insurance, with BCAA Membership is Rewarding. Join BCAA for exclusive insurance savings and member benefits. Become a member today.
Contact info
Canada Way 4567, V5G 4T1, Burnaby, Canada
- bcaa.com
Stealing money from my credit card!
Having left Canada 5 years ago, where I was insured with BCAA, I was surprised to find out that they had been taking a few payments from my credit card in recent months. I emailed asking for this issue to be looked into and - it was not. they took more money. Sketchy at best. I hope them seeing this review helps them hurry up and process my refund! Lesson; make sure you ask companies you no longer hold direct debits with, to remove your details from their records.
14 July 2023
Unprompted review
AVOID BCAA MEDICAL TRAVEL INSURANCE...
November flights to New Zealand needed to be cancelled because of severe illness. Now more than three months later still no reimbursement for airfares. Apparently outsourced to an oxymoronic company called Global Excellence. DO NOT BUY MEDICAL TRAVEL INSURANCE FROM THIS COMPANY.
15 February 2023
Unprompted review
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