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Rated 1 out of 5 stars

Tom Hunt finally pulls the plug of his bcast network, after reassuring his customers that their lifetime deals were permanent. Guys, run from Tom, next time you see him offer any so-called lifetime d... See more

Rated 1 out of 5 stars

After being a member for a number of years, there reached a point where zero effort was being put into customer service or the product even when I was still paying as a customer. When I decided to lea... See more

Rated 5 out of 5 stars

Bcast is a great show host! I've been using bCast for a few years now. I like how you can insert announcements or commercials before, after, or in the middle of the show for ALL episodes including o... See more

Rated 5 out of 5 stars

The folks at bCast are amazing! In this world where cancelation of ideas, things and people is rampant - bCast folks have proven to be honest, humble and positive folks. In a recent leadership "brain... See more

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  1. Cloud Computing Service
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  3. Software company
  4. Web hosting company

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Podcast hosting for high growth businesses.


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3.3

Average

TrustScore 3.5 out of 5

138 reviews

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3.3

All reviews

(138)

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Rated 1 out of 5 stars

CAREFUL - NOT ABLE TO TRUST ANYMORE

There are already a number of reviews, you get the story:
- They sold lifetime deals from around August 2020 until recently, October 2021
- on Dec 16th, 2021 just when the redemption period of their latest appsumo deal was over, they announced they will be kicking out all lifetime buyers by the end of the year, stopping to provide any service to them ... and possibly just delete all your podcasts.
- the only deal offered was on a 14 USD a month term. And this only when you were ready to switch within 2 weeks over Christmas.

Now, on Dec 21st, 2021, after an intervention from appsumo and the storm they were faced here and elsewhere, they decided to row back and keep the lifetime deals as they were.

While the deal is back theoreticcally, an extremley bad taste is left with that horrifying experience. It was interesting to get a demonstration of their business ethics and (missing) appreciation towards their users who gave them money because they trusted them. My mails to support in that period were answered rather cold-hearted, if at all ('sorry for the inconvenience which we could not have foreseen'. Honestly guys??)

This has not changed with their latest email. Interestingly, there is no real excuse in the mail. But there is an appsumo affiliate link which I should be using from now on to support bCast.

Guys, do you even lack the most basic abilities to empathize with your customers? Why in hell should I support you when you let me down so badly in the first place? You just cannot treat people like that.

Trust is something you cannot buy or win back with a quick email. This is even more true since when you start a podcast on a platform you are basically locked in for practical reasons. Tom, you might call your first email 'misguided, irresponsible and in short: a mistake' now as many times as you want now. It does not cover the fact that it looks like you are doing that simply because you see your reputation sinking to the depth of the Mariana Trenchgoing currently (and a Trustpilot rating from nearly 5 stars to 1.8).

Not sure how you can destroy trust more effectively than with what they did. The guy Tom Hunt is a self proclaimed B2B marketing expert - not much to see from that expertise.

I decided to not go on with them. Since they already let down people that badly, what should prevent them from doing just the same thing again in the future in a different situation? I just do not want to take that risk and I do not want to work with people showing that kind ot ethics.

21 December 2021
bCast logo

Reply from bCast

Thanks for this detailed review Chris... we totally understand your frustration, thanks for your support up until now :)

Rated 5 out of 5 stars

From 0 to 20k downloads in less than a year.

I've been with bCast since March '21, and in that time have gone from a standing start to 20k downloads with no ad spend. This is largely due to the platform's focus on helping podcasters get listed on many major podcast outlets. Some really useful features, like Headliner and ability to publish to Youtube integrated. All in all, very happy with it, and tech support has been top notch all the way. Worth noting that pretty much all bad reviews are to do with a change to a Lifetime Deal that has since been reinstated, and not to do with any of what the platform provides. I recommend this platform all the time, even though I'm not an affiliate, and I will continue to do so. Feel free to check out The Ambition Incubator Podcast to verify.

21 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks so much for the kind review Deirdre

Rated 5 out of 5 stars

I hope they recover from social suicide because I like the bCast platform

THE START: I bought a lifetime deal (LTD) from Appsumo for bCast and had a wonderful experience with them. Great customer service, the creators seemed genuine and I enjoyed using the platform for my podcasts. I was happily recommending bCast to others.

SOCIAL SUICIDE: Then the founders decided to cash in on the LTD users and gave us just 14 days to get our podcast/s files OUT or PAY UP. Whoa! Just before Christmas when I'm sure many were on holidays and would have missed the notice. Imagine coming back from Christmas holidays to find your podcast had been deleted! ^&*$

Their parting words were "Apologies if we have let you down". Of course they'd let us down. No if's, but's or maybe's - this was a MASSIVE let down.

I began planning where to move my podcasts to. Even with an enticing deal to stay with bCast I didn't want to be with a company with morals this low.

In the process I discovered that bCast's pricing is competitive and features unique to bCast such as midroll inserts, embed-able show player, excluding unknown stats in analytics, auto-notification of guest and sponsor kits.

THE BACKLASH: It's amazing how the Appsumo users have a sense of community despite being individuals all over the globe!

Their trustpilot rate suddenly went from a solid 5 star to 2 stars and is on the brink of 1 star. I'm sure you've read the angry ratings.

THE OUTCOME: bCast founders back tracked, apologised and promised to continue supporting the LTD's.

I'm not sure if it was greed or desperation that motivated them to attempt to cash-in on the LTD's. I do know that to admit to making a mistake and apologising takes courage. Now I'm sure they're sensing a degree of desperation to hold on to what they've built.

For now, I'm going back to enjoying the platform. It may take some time before I have forgotten this big bump in the journey. But at the moment I'll make sure I have all my original podcast files backed up and continue to use the bCast platform.

I have no idea whether the founders will be able to recover from this. I hope they do, because I do genuinely enjoy using the platform. One-day, I may take them up on their offer to 'upgrade' on my LTD to remove the bCast branding. But at the moment, I'd say they need all the good brand exposure they can get to overcome this moment of social suicide.

21 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks so much for this and the continued support Helen :)

Rated 3 out of 5 stars

I respect the founders for owning up, re-evaluating their recent decision, and rebuilding trust

Just received an email from the founders that they're re-evaluated their recent decision to terminate our lifetime licenses. They've asserted that they "will continue to support all lifetime accounts as per the original terms". So, at this moment, I'm comfortable upgrading the review to 3 stars. And will re-evaluate my position in the near future.

20 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks for this Andrew, looking forward to the re-evaluation :)

Rated 3 out of 5 stars

Like the "second try" in a marriage

The case is the same as others:
I trusted the bCast podcast platform with my money and bought LifeTimeDeal in Mar. 2021.
In Dec. 2021. I have been blackmailed that if I do not move on a monthly subscription, they will delete all my podcast stuff (I used maybe 5% of the monthly bandwidth and data storage.)
So I move and advise the same to everybody.

Update:
bCast reconsiders their move, which is great.
Am I trusting them? No. Not Yet.
I've modified the rating to 3 stars from 1.
If they earn my trust, then I will also reconsider my experience.

18 December 2021
bCast logo

Reply from bCast

Thanks for this Peter... we hope we have re-earnt your trust :)

Rated 1 out of 5 stars

bCast unethically cancelled our lifetime license.

I purchased bCast lifetime license from AppSumo on March 18, 2021. Yesterday I received an email from them that they are canceling all licenses from AppSumo just because they want to upgrade their system to bCast v2, hence we should buy a new license. I was deeply astonished by this move. This is very unethical and disappointing. I'll never buy anything again from bCast and other products from Tom Hunt.

18 December 2021
bCast logo

Reply from bCast

As I am sure you are aware Ruby, we are now supporting all life time customers forever... we apologise for the confusion :)

Rated 5 out of 5 stars

I am very HAPPY with bCast!

I started my podcast six months ago and I also bought a lifetime code.
Now we got to know that the lifetime account is no longer valid. I can understand that a lot customers are angry now.
However, I think the offer and service of bCast is worth staying.
They have made a very good alternative offer for all lifetime customers. For me, there is no reason to be upset because I am not ready to switch.

It was very amazing to me how quickly I got reach.
The service bCast offers is great!
The support is fast and very helpful. They are always available to give advice.
What I like the most is the option that bCast has a huge range of podcast providers, and the connection to them is made by a mouse click.
The range is therefore enormous.
Thank you for your service!

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks Liz, the pleasure is ours :)

Rated 1 out of 5 stars

The founder stole money from early adopters and the product is not that good

In order to build their product, Bcast offered lifetime deals to early adopters. They then terminated their accounts. The founder gloated over how much money he made with lifetime deals: he is not trustworthy. Several times he assured his customers that his product was viable. Imagine the future of his product if the founder treats his most valuable clients this way. Beware, don't be fooled. He is a scammer

17 December 2021
bCast logo

Reply from bCast

Hey Alejandro, as I'm sure you are aware... we are now supporting all lifetime customers... forever :)

Rated 4 out of 5 stars

Easy to Use

bCast help me to create my podcast really easy, the new UI look really great and I have the control and statistics in the same place.

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks for this Paulo!

Rated 1 out of 5 stars

Their lifetime deal is a scam

This company gets your money and never delivers what it promise.
Stay away like hell from them, don't buy from them.
They are going to shut down my lifetime subscription after less than 12 months...

17 December 2021
bCast logo

Reply from bCast

As I am sure you are aware Fabio, we are now supporting all lifetime customers forever... we apologise for the confusion :)

Rated 5 out of 5 stars

Excellent help from Chad

Excellent help from Chad! I had a problem, the email I got back had a couple of clarification questions, which I answered and presto the perfect answer to solve the problem!

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Great work Chad and thanks Laurie-Ann!

Rated 5 out of 5 stars

A company that deserves a fair second chance

Revising my review as the team at bCast and the founder Tom Hunt assured me personally that they've revised their decision and won't be scraping the plan for the Lifetime Deal holders.

They've made a promise and I'd like to give them a fair chance to fix their mistake.

The product as such is wonderful and hosting podcasts on this platform is a breeze. Also, the new UI is very pleasing and smooth to the eyes. So I'd like to give appreciation for that as well to team bCast.

Hoping this product grows into one of the marketleaders.

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Amazing thanks for the kind words Rituraj!

Rated 4 out of 5 stars

Choose Your Partners Wisely

Update #2: 31/01/2022 The past month has been impressive for bCast. The pace of development has escalated quickly. They are churning out good updates and communicating with their users like never before. Bumping them up one more star as the deserve it at this point. If something changes, I'll be back here to update accordingly.

Update #1: At this time, bCast has announced that they will not reneg on their contracts. They also did leave open the possibility of selling or closing. (Both would negatively affect anyone hosted here.) As such, I'll bump them back from a 1-star to a 3-star to give them some benefit of the doubt. As time moves on and they prove themselves, I'll consider increasing their score again.

Original review: In every business venture, you have a choice with whom you get into bed with. bCast tried to fill a void with a reasonable lifetime offer to allow "Ordinary Joe" an opportunity to have a podcast without going bankrupt. Unfortunately for everyone involved, they quickly reneged on their contract to provide this service. Whether they were using the lifetime sales as a lead source or were simply using the funds to improve their software is inconsequential. If you want to trust your podcast to an organization that will terminate a contract with two weeks notice (when this isn't an option), this may be the software for you. If you demand more from the companies you work with, you should likely look at other organizations.

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Got it thanks so much for updating the review Larry... right now we are very confident in the future of the platform so look forward to regaining your trust... and possibly a 5* review ;) Thanks for your support...

Rated 4 out of 5 stars

Turnaround of Service

I recently made a 1-star review because the leadership decided to break a promise of lifetime customers with only a week or so before Christmas. They made another about face and apologized. The product is superb otherwise I wouldn't even come back to change my review..I'll be cautiously optimistic and hope to at least get a my money's worth of what I shelled out.

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Amazing thanks so much for updating you review and for the kind words about the product... we won't disappoint :)

Rated 1 out of 5 stars

A scam company

A scam company. Sold "lifetime" deals and cancelled in as little as 9 months. With 2 weeks notice, over the holidays.

17 December 2021
bCast logo

Reply from bCast

As I am sure you are aware Chris, we are now supporting all lifetime customers forever... we apologise for the confusion :)

Rated 1 out of 5 stars

I signed up for bcast through appsumo…

I signed up for bcast through appsumo buying many tokens and investing in this startup and investing my ability to run my podcast with ease. After months of trying to upload my podcast episodes and having no success I contacted the company and they couldn’t fix the problem. I tried so many things and my podcast was now months behind on launch. I ended up in desperation joining BuzzSprout and uploaded in seconds. Wow what a difference. However having paid many hundreds of dollars for lifetime use of bcast intended to try them again. Wake up today only to find out that all “lifetime” memberships are scrapped and I need to pay $15 a month to continue using them. After the horrendous experience that I’ve had with them already, this is no surprise. What a terrible way to do business. I’m not by the way, some dodgy negative person that leaves horrid reviews regularly. I’m very forgiving and have a small business and most of the companies I use have very high integrity and customer service. This company unfortunate does not. Don’t waste your money here. Better off using a well known company to host your podcast even if it does cost slightly more. You’ll be saving more than money in the long run.

17 December 2021
Unprompted review
bCast logo

Reply from bCast

As I am sure you are aware Elena, we are now supporting all lifetime customers forever... we apologise for the confusion :)

Rated 2 out of 5 stars

Will Need to Rebuild Trust

bCast has announced they are reversing their stance on supporting LTD account holders. However, it will take quite a bit of time to rebuild that trust.

Since Tom and Team were quiet after the initial announcement and since we only had a mere 2 weeks to migrate away I had already made the necessary steps to migrate to another platform in hopes to avoid impacting my listeners too much.

There is a lot of uncertainty with bCast right now and I'm not confident or comfortable moving back quite yet. Given some time and demonstrating some stability I may find myself back on bCast again but in the mean time I think I'll have to wait and see.

17 December 2021
Unprompted review
bCast logo

Reply from bCast

Sure thanks for the update here JD... we look forward to regaining your trust :)

Rated 5 out of 5 stars

bCast is a promising tool for podcasters!

I’ve amended this review based on an effort from the bCast team to respond to user requests. I’ve got big hopes for using this platform well into the future.

I’ll keep this review updated as my experience with the platform grows.

16 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks for this AJ, we really appreciate the support and look forward to your updated review in the future :)

Rated 2 out of 5 stars

what are you up to Tom Hunt [Good News Update]

what are you up to Tom Hunt? - I'll tell you - unilaterally screwing your LTD holders and apologising for it days out from Christmas. - like we're just supposed to fold and be quiet...not likely...sh*ttiest entrepreneurial move I've ever seen, and I've seen a few mate!...stay away from bcast and (fame.so) which is also run by this thief...#nothappy #merrychristmas

UPDATE: bCast's Tom Hunt and team have advised that they will HONOUR Lifetime Account Owners and will not be closing them down after all...Good News, now time will tell...I am willing to give them the benefit of the doubt provided they do the right thing going forward...again, we'll be watching...

16 December 2021
Unprompted review
bCast logo

Reply from bCast

Thanks for updating this one Nick... I welcome you to watch :)

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